The Impact of Internet of Things on Organizational Performance

This study investigates the impact of internet of things on organizational performance. It explores the history and development of IoT, current situation, ethical issues, and identifies gaps. The study aims to answer research questions such as how IoT has changed organizational performance, possible consequences of IoT, and ways to restrain negative influences of IoT. The study also highlights the ethical issues arising from the use of IoT and the gaps that exist in defining ethical issues.

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THE IMPACT OF INTERNET OF THINGS ON THE PERFORMANCE OF
ORGANIZATIONS
By (Name of student)
Student’s Course
Name of the Instructor
Institutional Affiliation
The City and State
The Date

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THE IMPACT OF INTERNET OF THINGS ON THE PERFORMANCE OF
ORGANIZATIONS
Abstract
There has been a consistently rapid and dynamic change in the trends of technology in the world
since the early 20th century. Technology has since then undergone a series of changes and life cycle, right
from low performance to highly intelligent and adoptable machines. This is due to the persistence in the
level of innovation and invention of new technologies (Vermesan et al. 2011, p.20) and it led to the
invention of the idea of internet of things in 1994 when it gained its official name. Since then however,
there has been several debates, views, and assertions arising from the impacts of internet of things in the
organizational performances as well as the society, thus leaving many unanswered questions. The study is
therefore meant to investigate the impact of internet of things on organizational performance.
Key words; internet of things, organizations, performance, the society, electronic appliances, and
devices,
1. Background
Internet of things may primarily be understood as the interconnection of appliances over the
internet to permit the transfer of information and communication among the connected devices (Coetzee
and Eksteen 2011, p.8). It involves the integration of actuators, software packages, electronics, and
sensors to form up a system that is able to execute the transfer and reception of data from other devices
using the internet. The devices are most cases, computing devices that are able to access the internet.
Among the various devices that for up internet of things include; phones, personal computers, cars, and
robots among others (Sarma and Girão 2009, p.360). Taking a critical analysis of internet of things,

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reports indicate that, the idea of IOT came in the recent times, that is to say, not older than thirty years.
However, it is important to note that there existed the internet in which devices were able to communicate
and was simply referred to as “pervasive computing or embedded internet” and was named by Kevin
Ashton. In other words, internet of things gained its official name in 1999 (Bi et al. 2014, p.1540)
Looking at the trend of internet of things, it has absolutely changed the way in which people,
organizations and businesses are operating. There has been a remarkable change in form of information
and communication. Businesses are able to hire employees over the internet, and have their tasks
completed without any form of physical or face-to-face interaction. Additionally, individuals and
organizations are able to buy and sell their goods over the internet and have it delivered at their doorsteps,
information can be backed into cloud storage and accessed remotely from anywhere any time. However,
it is important to note that, much as IOT has brought about a positive change, it has got a dark side of it
(Vermesan and Friess 2013). This has been witnessed in cases of hacking, where confidential information
belonging to an individual or organization is broke-into without the knowledge of the owner, remotely
recording videos using device cameras belong to the owner without their consent, and thus, this is
absolutely implies lack of ethics. Furthermore, internet of things has led to loss of information as a result
of virus infection, increase in the level of cybercrimes, pornography time wastage among others. In other
words, its been reported that the invention of IoT has led to tremendous improvement in the world and yet
on the other hand, other scholars indicate that it is of more harm than its relevance (Sundmaeker et al.
2010, p.35).
2. Research questions
 How has the invention and adaptation of internet of thing changed the organizational
performance
 What are the possible consequences that arise as a result of the adaptation of internet of
things

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 In what ways can the negative influences of internet of things be restrained to make it
more relevance for the development of the world?
3. Literature review
3.1 Past development and history
Internet of things did not just sprout out in one day; it has a background in the invention and
innovation of a series of technologies. Reports highlight that, the inspiration and motivation of Kurzweil
in the 1950s to formulate the law of accelerating returns basing on the findings of the intensification of
technology in artificial intelligence, biotechnologies, communication, and information technologies
among others are directly linked to the beginning of development and improvement in the connection of
machines for the transfer of data (Miorandi et al. 2012, p.1450).
From the reports, it is argued that IoT is as a result of the fact of changing complex phenomenon
into simple through the use of logical exponential technological upgrade. This is anchored on the law of
accelerating returns, which was put forward by Kurzweil. In this law, he highlights that the extensive
logical and exponential trend of new inventions and innovation is being streamlined into making a more
interconnected networks of devices (Giusto et al. 2010). Later in 2005, it was further argued by Kurzweil
that internet of things is gaining a gradual improvement that involves the solicitation on new discoveries
that are coming up as a result of technological innovations (Swan 2012, p.250).
Relating to the trend of progress, it is speculated that, there will come a time in the future when
the contribution of technology (internet of things in particular) will exceed the performance of humans
including the basic ability of intelligence (Vermesan and Friess 2014). In this context, it is believed that
there will be attempts of integrating humans with the appliances i.e., the insertion of microchips into
humans so that there will bea systematic coordination of the body and the microchips inserted. This
implies that humans will as well be part of the internet of things thus being able to communicate

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wirelessly and globally with the help of internet (Jin et al. 2014, p.119). Through the integration of
humans into the internet of things, scholars present it that the integrated humans will be able to perform
extraordinarily, a million times more than the usual biological or unintegrated humans. In this essence,
the researchers predict a community/ society that will predominantly be run on internet of things.
However, this is leaving a lot of unanswered questions regarding the way in which the society will
operate (Medaglia and Serbanati, 2010, p.390). In other words, the likely impacts of such a trend in the
society, if it will be positive or rather more dissimilar effects.
3.2 Current situation
As highlighted earlier, there has been a remarkable evolution in the field of IoT from its time of
invention. There has been massive improvement in which devices can connect and communicate even
more faster than before. Individuals and organizations are currently integrating Internet of Things into
businesses and daily operations in order to save costs, time saving as well as achieving effective
operation. In other words, it is substantially true that internet of things has become part of the daily
operations of the society, and this is witnessed right from the way businesses are operating to
communication (Uckelmann Harrison and Michahelles 2011, p.20).
Today, over 70% of individuals aged 16 years and above are registered on social media such as
Facebook, whatsapp, messenger, imo, instagram among others. This has permitted communication
directly to specific individuals or a definite group of people (Holler et al. 2014). Looking at this from a
positive trend, internet of things has brought about a reduction in the cost of communication between and
among individuals and organizations of different localities (Weber 2010, p.23). People are able to
communicate inter-continentally while making use of internet of things. Research conducted in relating to
university students indicated that, over 78% of the total university students have smart phones with
Facebook installed in the phones (Rifkin 2014). Furthermore, the research showed that of the 70% total
student population with smart phones, 55% visit there Facebook accounts at least 5 times a day. This
trend demonstrates an alarming adaptation of internet of things in the daily life in the society.

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However, the recent studies reported that there are increasingly many negative influences arising
from the use IoT (Botta et al. 2016, 700). When steps are being undertaken to curb insecurity, it should be
of no surprise that, even with the high level of security being directed towards internet of things, there are
considerably many cases being reporting regarding the misuse in internet of things. This brings the
concern of ethical issues (Li et al. 2015, 250).
4. Ethical issues
As hinted earlier, internet of things has substantially altered the way in which societies and
communities operate globally. This has been witnessed rite from communal association to behaviors.
Various questions are being raised regarding the impact of internet of things (Mattern and Floerkemeier
2010, p.252). Basing on earlier research findings, there is lack of consistency in the types of reports made.
Some scholars reported that, internet of things is highly raising ethical concerns. This is witnessed by the
facts that there has been release of strong ammunitions that uses an integral technology of internet of
things. Various cases related to technological improvement, including internet of things have been
reported in which millions of lives were destroyed and there are still further effects of such ammunitions.
A case in study is the nuclear bombing that took place in japan; there are still effects in the biological
living things inhabiting in affected localities of the phenomenon (Manyika et al. 2013)
Due to the high adaptation of internet of things, there are increasing situations of immorality. This
is highly linked to the pornographic literature that are wirelessly accessed by inappropriate group of
people more especially the young generation. As a result of viewing and reading such immoral literatures,
they tend to copy and end up engaging in the same immoral activity (Han et al. 2013, p.630). Precisely,
there are infinitely many ethical issues being raised as a result of massive integration of internet of things
into the society. It impedes people’s privacy, yet its supposed to respect and honor peoples confidentiality
and not to collect information on the habits according to its code of ethics. There has been many issues
involving hacking of relevant information regarding/ belonging to specific organization in response for

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money. In other words, internet of things has facilitated the breaching of privacy of individuals and
organizations with is unethical (Fleisch, 2010).
However, on the other hand, there are researchers who have it that internet of thing has created a
substantial positive effects on the way the society operates. Internet of things has ethically helped in the
improvement of relationship people. Individuals and organizations are able to wirelessly communicate
with colleagues while using considerable low costs. Internet of things has also helped in the improvement
of health. According to Atzori et al. (2010) there has been a remarkable improvement in health due to the
development and integration of internet of things in the health care system. This is absolutely true asthere
are a number of biotechnical machines that wireless detect and report danger in patient care units.
Vermesan et al. (2011) also elaborated on the reduction of theft with the help of internet of things. Today,
phones, cars, and computers can wirelessly be located when need arises for example in cases of theft and
fraud. Internet of things provide a ground to find markets for products because a company can post about
the existence of products and consumers can know about them, the data transmitted through the internet
of things. It also keeps the people engaged in the use of internet of things up-to-date about anything
taking place, it also provides platform for protecting the people from certain wrong people and wrong
places such that people may not fall a victim in the hands of people (Islam et al. 2015, p.702)
5. Identify the gaps
It is important to note that the sources of divergence on the ethical issues relating to internet of
things are the core sources of the gaps that prevail and are dependent on how the respective individuals
define ethical issues. What may be ethical to a one society may not necessarily be ethical in another
society (Hwang et al. 2013). This therefore calls for more attention for the investigation of such
divergences. In this case, there is need for the consideration of ethical relativism during the identification
of such phenomenon.
6. Methodology

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There are various methods, ways that are normally used to collect data in a research project like
this and they always vary in relation with which type of data is being collected. These methodologies
must provide a quantitative and qualitative research; examples of these methodologies include survey
method, questionnaires, interviews, case study method, and observations. However, it should be
understood that every data collection technique can collect reliable data when it is well applied and each
of them has got both advantages and disadvantages of using it to collect data. The quality of data
collected also depends on the type of research methodology chosen (Botta et al. 2014, p.25). The various
methodology are as follows:
Observations
This refers to when the researcher sites a visit to witness on the research topic being researched
and documents whatever aspects seen. It involves interactions between the researcher and the participants
and even those that are not participants may be included. It provides a source any additional information
to back up data collected by another technique and it should be understood that using observation as the
technique to collect data will lead to a result full of errors. Observation method maybe of an advantage in
collecting data because it is suitable to access situations or people that cant be accessed with
questionnaires and interviews can’t be used and can be used in practical situations and it has a
disadvantage that it needs the researcher to conduct and also it is time consuming (Zorzi et al. 2010).
Focus groups
This involves a group discussion organized to share about a certain topic for research purposes.
The researcher guides, monitors and records the discussions to gather the data needed, this discussions
enables the researcher to discover new things and even better ways to approach the research topic being
studied. This finds out a collective response on the research topic, which enables the researcher to come
up with a comprehensive conclusion (Xenos and Moy 2007, p.712).

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The advantages of using focus groups is that the discussions simplifies the topic being researched
and it provides a better way to tackle the topic. Different views are easily collected from the discussion as
the participants freely interact with each other. On the other hand however, its disadvantage is that it may
deny others who fear to speak their ideas in public, a chance to speak (Xenos and Moy 2007, p.712). In
other words, when conducting research using a focus group as a data collection strategy, the individuals
who are naturally introverts may not be able to participate, otherwise, they may provide limited
information regarding the study.
Interviews
This method basically involves an interviewer and an interviewee and the researcher usually takes
the place of the interview. It is a form of interrogation where the researcher asks the respondents their
view in regard to a specific topic. In other words, it involves the asking of open questions to the
participants/ respondents of the research to find out their view about the topic under study. Most
researchers use this method because it provides a detailed information on the research topic and in this
method, there is room to ask additional question to get an understanding and also provides an in-depth
information (Sundmaeker et al. 2010, p.35). This method has more advantages like detailed information is
got, there is room for additional data while collecting data and data collect is in-depth enough to come up
with a conclusion but however, it has also some disadvantages that it consumes time in collecting and
analyzing data.
Questionnaires
This is another most common method of data collection that involves designing question-forms
relating to the study being conducted. This method does not consume time and can be done even in the
absence of the researcher. A large number needs to be considered so as to reduce errors from the findings.
Questionnaire method does not allow the participants to explain their responses but only avails
them with the option of giving short answers. In other words, questionnaire do not provide detailed

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information regarding a particular topic. This is because standards are set and the answers are limited to
specific topics and this is not the best way to conclude on the research and they don’t provide honest
answers because at times the participant is stack but end giving even a wrong answer than leaving the
question without answering. Furthermore, questionnaires also involve high expenses, as it needs many
requirements for it to be executed or carried out. There must be enough financial base to fund the
purchase of printing papers, printing, typing, and pens. This makes the method more expensive as
compared to other research data collection methods (Botta et al. 2014, p.25). Questionnaire is also limited
to only elite participants as it involves reading of the provided questions, interpreting and writing brief
answers. This is an implication that for this method to be chosen, the researcher must be targeting only
the elite class.
Survey
Survey method involves the sampling of different individual units of the population in question.
In this method, samples are collected from the population with a definite selection method and usually
used to represent the entire population under investigation. Survey method is related to interview method
but it deals with large number of participants at once for the final conclusion to be drawn. It provides data
that can be explained or expressed in numerical values and can be analyzed. This data collection method
is good for identifying the gaps left out but it promises in large numbers in the research not deep
information (Medaglia and Serbanati, 2010, p.390)
Chosen methodologies
As illustrated and evaluated previously, all the methods are appropriate depending on the type of
data that the researcher is targeting or intending to collect. In other words, the data collection method is
chosen in line with the research questions and research objectives. If the data collection method satisfies,
the final intended target, then it qualifies.
Focus groups

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This research will consider focus groups method to collect data about the impacts of the internet
of things in our societies today; this considers a group discussion that will be conducted to understand the
views of different respondents as far as internet of things is concerned. The collected view of the
participants will be grouped and analyzed so as to get a conclusion on the influence of the internet of
things in the society. This will be done in three different groups in three occasions to get their views
(Sarma and Girão 2009, p.360).
Interviews
This research will also consider the interview method to collected detailed information because it
allows the researcher to go into a deep interaction with the participants and to ask an additional questions
to get an additional information. This permits the participants also to ask for clarifications anything that is
not understood. Since focus groups will find out the collective view of the participants, interviews will
enable to gather a detailed and in-depth information.
Conclusion
The research study will therefore focus on establishing a reliable and dependent results by
making best use of appropriate research methodologies. The findings will be critically analyzed and
carefully evaluated to provide the most reliable representation of the entire reflection of the use of internet
of things on the organizational performances. With the help of literature review from previous
researchers, it is expected that the study will be of much relevance for the formulation of new policies and
recommendations for the basis in which organizations can best adopt internet of things with minimal
consequences to the third parties.
Project plan
tasks start date end date
duratio
n
proposing the study topic and submission 5/1/2018 13-May-18 13
conducting research on approves topic 5/15/2018 3-Jun-18 18

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progress report submission 6/6/2018 17-Jun-18 11
submitting of final report on the findings 6/21/2018 8/4/2018 14
Gantt chart
submitting research proposal
executing the research study
submission of progress report
submission of final report
5/1/2018 5/11/2018 5/21/2018 5/31/2018 6/10/2018 6/20/2018 6/30/2018 7/10/2018
Chart Title
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