Impact of Information Technology on Business: A Case Study of Barclays Bank

This report analyzes the impact of information technology on business with a case study of Barclays Bank. It covers the ethical and social issues related to IT, computer networks and their types, and the role of artificial intelligence in business.

Introduction to
Information
Technology

Table of Contents
ABSTRACT.....................................................................................................................................3
INTRODUCTION ..........................................................................................................................4
MAIN BODY...................................................................................................................................4
Literature review .............................................................................................................................4
Analysis and discussion .................................................................................................................5
Impact of IT on business........................................................................................................5
Ethical and social issues that pertain to running business......................................................6
Computer Networks and their types with their impact on businesses....................................8
Artificial intelligence..............................................................................................................9
CONCLUSION .............................................................................................................................11
REFERENCES..............................................................................................................................12

ABSTRACT
The information technology is becoming an important part of person's life as it supports
in managing various sections in the business like cloud computing, data analytics and so on. It
supports in influencing the large team of effective consumers through which they can suitably
sale their goods in larger field of market. It also supports in taking efficient decisions and offers
an adequate outcome to the consumer through which they can develop effective relation with
their expected purchasers. Management are facing ethical and as well as social issues that refer to
information technology and it involves security of information, privacy and so on. As there are
several network through that the data is being outlet and related with LAN, WAN, MAN.
Likewise, the AI plays essential part in the business that supports them in enhancing the
communication.

INTRODUCTION
Information technology is termed to the using of any computer, networking,
programming, procedures to develop, store, protect and dealings all structure of electronic
information. Within technical section, IT embrace both telecommunications and computing
machine techniques. It also include the utilisation of system and another retention section in
respect to exchange the information and the information in the structure of electronic
information. The IT is the computing machine that include all software program, hardware and
as well as marginal divisions that are functioned by the IT clients. It also supports in having an
effective effects on the practicality of the management as it is termed to the abilities, procedure
and technologies that are followed for scientific research and production of goods and facilities.
The manner of global development in technology that support in enhancing the managerial
functions and attainment of the presented task on suitable time (Bovkun, and et.al., 2021). The
management consider in this report is Barclays. It is the British international universal bank,
headquartered in London, England. This termed to the public small-scale business that are being
functioned by Nigel Higgins, head of the bank. They are operating in several banks like
commercial banks, investment banks, retail banking and as well as private banks. The
management was established in the year of 1690 in the city of London. The following case
covers the effects of IT on management and it also measure the social and ethical problems that
are present in the business environment. Likewise, it will measure diverse sort of computer
network and their effects on management. At last, it will measure the benefits and drawbacks of
IT and AI (Artificial intelligence).
MAIN BODY
Literature review
In the present period, IT plays important techniques that supports in satisfying the
competitive section in an efficiency. By the efficient utilisation of this section, the ratio of the
business can be increased with the effectiveness by redemptive time, exertion and monetary
system. In managing the workers information and record and tracking the procedure that the
using of IT that is an important for business. This technique is linked with the computing
techniques that also involves the cyberspace as an instance that fall into the Umbrella term of IT
(Bulturbayevich, 2021). The IT is accessible to the business and consumers with 24*7 as across

to the worldwide that linked to the banking action. Such management is having the three
fundamental sections in terms of machine information process, commercial software and
decision activity. Such aspects also support in creating managerial and technical abilities that
gives the interest job chances like software instrument, network designers and so on. Information
technology involves networking, hardware and as well as software in that data is communicated
and then process by creating and executing the computer networks (Cheng, and Deng, 2021).
For managing and creating the computer network, it is significant to use the facilities and support
infrastructure in respect to access and maintain the information by which they can suitable used
in several banking fields.
Analysis and discussion
Impact of IT on business
In the field of marketplace, there are several advantages of digitalised tools that are
approaching to increase the digital term in the management. The IT involves creation and growth
and as well as demand of techniques that are maximising and resources are being effectively use
in the management. It also support the Barclay Bank to manage the data in producing high
amount of profit. In the contemporary world, supervising of a person is need for the utilisation
and the growth of technology. In respect to gain success and performing well, the bank require to
use upgraded information through which they can operate with mass consumer and another
management (Du, and et.al., 2021). The management offers online facilities to their users by
which it will be effective from them to secure information rapidly by their own. As there are
several factors that have an impact in increasing the functions of the management are as follows -
 Automation of business process – Information technology supports in automation of the
management procedure through that the effectiveness and working can be enhanced. It
also decrease the functional value and as well as time that are being presented with the
support of mechanisation and it lead to boost up all the suitable work. It also supports in
managing process of managerial actions that involves the higher consumer information,
billing and following sections and supervising the particular procedure with the support
of mechanization.
 Cloud computing – It is the framework that are linked to the aspects that offers
effectiveness of managerial functions. It is also utilised to formulate the skills to provide

enhanced root-age and time scheduling for the management. In respect to attain the
efficiency of work, it need to have effective dealings of internet through that they can
increase the coordination as with diverse facilities that can manage almost sections to the
several tasks to share the data that is secured in the software.
 Providing customer satisfaction – It is the fundamental aspect that is required for
effective consumer occurrence. It is the basic term to meet the consumers and offers their
particular needs (Gu, Yang, and Huo, 2021). In relation to the Barclays Bank, the
information technology support in having efficient dealing in respect to resolve their
issues. It also have access to utilise the email, social media and another mediums for
texting that is being framed to the bank. Satisfied consumers is the fundamental term that
contribute to the development of the management and several cloud based
communication mediums that have increase the consumer experiences.
 Protection of information – There is high information database that have secured by the
management which is precious points for the business. As there are several problems that
are being developed with the loss of information like individualised information,
financial dealings and it is important for the business to secure their data secure. As there
should be right section that should be utilised to secure the data by which it can make
sure the safety of data (Hajli, and Shirazi, 2021). Virtual storage software provide small -
scale consumers to access the data that can decrease the hacking and keeping secure
information.
Ethical and social issues that pertain to running business
IT is suitably an effective process to outlet, convey and act upon the data by having the
functioning system host. The accessibility of IT is broad term as it get an essential section in
educational and health division. As the development of the access of the IT that have caused the
fundamental variations in the social group as an intrinsic services that is being offered with
limitless data. As there are several social and as well as ethical issues that are as follows -
Ethical Issues Personal privacy – In the section of IT, it is being termed to ethical courses for the
infraction and revealing of the data of any person as the data is being shifted in the
majority amount by the progression of networking on larger field. Such are the prospect
that supports the consumers of having their personal functional sections, hardware,

software program and linked tools that connected with each other in respect to functions
the servers with the support of networking (He, Zhang, and Li, 2021). In relation to
Barclays, it is basic aspect and challenge that is present in IT section as honest dealing of
information. Harmful actions – Such are the activities that have adverse and destructive effects by
demanding the data techniques like deficiency of place, failure of confidential data,
unwanted effects and relation. It is rigorously limited for the externals to utilise the data
of the business without any previous data that get affected by loss of any workers, clients
or to the general public. Such activities are further foundation of multinational
devastation or modification of the records that can lead to have failure of points such as
essential data. In respect to recovers from adverse activities, higher time and efforts that
are being dedicated in respect to decrease the de-legacy from the machine method.
 Access rights – For IT business by managing access to the particular precise that are
becoming the precedence manner in the development in the techniques. Whenever a
person is having unlicensed right to the certain network on the Internet that can lead to
have fundamental effects and ineffective activities (Lvovich, and et.al., 2021). The e-
commerce and electronic payments section becoming an effective issue for the
government bodies and the business.
Social Issues Identity theft – It is the fundamental social issues that had faced by the consumer as their
data is being utilised by third party with no licensed with the spiteful aim of crime by
presenting online dealings. In relation to Barclays, they are managing their privacy points
in respect to neglect the issues that are linked with the workers and consumers. Breakdown of communication – In the digitalization world, it is other fundamental
problems by excess using of IT and their mediums. Individual use to link on digital sector
alternatively of social media assemblage and the potable manoeuvrer offers the hold to
the data and varied diversion sections. It will lead to decrease the relation and the relative
dealings. In relation to Barclays, they convey their message to consumers directly in
respect to manage an efficient communication in them. They are managing their
functions by online and lower meeting to the division sector.

 Online banking – It is the facilities that are being offered by almost each section to
proceed the transactions from their mobile but on the other hand, it is managing the issue
to secure the information and data that are being outlet in mobile application. It can
directly lead to hack of cell phone or computing device and it will outcome in stealing of
the own information and monetary terms of consumers.
Computer Networks and their types with their impact on businesses
Consumer network is the section of figure in that by the networking medium in that two
or more than computers are linked with the purpose of shifting, transmission the information and
points. It include varied tendency that have efficient communicating by two tendency and it also
supports in have an effective dealings in the functions (Lincoln, 2021). It also involves the
routers, switches, bridges and centre that are termed to hardware and management application in
the computer networking. According to the size and aim of diverse computer networking, it is
accessible to share the data. The manner involves physics, wired communicating that link the
computing device and to refers that how to acquire and send the data. It follows the
communications protocol that utilise the IP address for each tendency and it cover diverse sort of
computer networking that are discussed below -
 LAN (Local area network) – It is sort of system in that computing device is linked to
each another in diminutive field. It can be in place of business, building and as well as
school. By communication manner with two or more personal machine is linked with the
support of coaxial wire and coiled wire and so on. The rate of conveyance the
information is effective and provide advanced safety. Such networks is owned and
maintained in private. It covers of wired network and as well as wireless (Marklund, and
Skouvig, 2021). In relation to Barclays bank, it supports in decreasing the cost by
utilising Ethernet cables, devices are directly linked and effectively setup by utilising
respective internet facilities in the management. It also supports in enhancing the
productivity and security and the data with the username and security password.
 MAN (Metropolitan area network) – It is termed as the system that functions in larger
geographical position to frame the larger systematic by interlink with the delaying of
LAN. In respect to link the private sector and the national and the authorities terms it uses
MAN. It covers higher range of network that is utilised by airline reservation, university
in the city and so on. The form of MAN is lower than the WAN and its effects of MAN

on management of Barclays that offers link to computing machine by computer network
in long term with metropolitan region (Prasetyo, Wibawa, and Dima, 2021). It is lower
in cost and the internet relation is being mutual among the consumers and it can send out
the electronic mail rapidly that gives higher safety to the management.
 WAN (Wide area network) – It is termed to the system that is lengthy to the section,
nations with the wired line, fibre optic wire and satellite link. WAN is an effective
network as compare to LAN and MAN. Management like Barclays bank uses wider field
of system to link diverse sites, distant workers and particular information area so it is
significant to hold the data in an effective method. The effects of WAN on the
management offers collection to the business that gives safety to the data.
Artificial intelligence
The AI refers as the machine made ability procedure in that all the information are
deliberate to be maintained by the human like procedures. It include all effectively innovative
computing device by that all the work and the allocation of work has been presented. The
fundamental plan of all the artificial intelligence is to get the better of all sort of barriers and also
to resort the issues that are difficulty for the human like mindset and in broad fields. It is
supported in 1965, the fundamental aim of the AI include the designing, aspects, thinking and as
well as representation. It also deficiency that how the individual make effective use of particular
techniques and also supports in justify the activities that are to be interpreted in respect to
accomplish the targets (Szymkowiak, and et.al., 2021). It is the machine that automatically leans
the computer scheduling and effective information that is being adopted without the human
interventions. Artificial intelligence is having the four sections that are thinking humanly,
thinking rationalize, managing rationally, acting, humanly that have positive outcome in efficient
reasoning and procedure. The artificial intelligence plays essential role in offering several
opportunities to the management and have an impact of AI for enhancing the managerial actions
that are as follows - Business concern are conducted to make appropriate decisions – At the time of
contemporary world, information is termed to a precious possession for business. AI
assist in the information should be effectively procedure like an answer that are being
offered to the questions in an effective manner (Xiong, 2021). Generally, AI machines

also provide suitable data and the analysis in respect to satisfy the requirements of the
consumers as it is very fast in managing information as comparison to the human being. Reducing errors – Artificial intelligence offers a quality as compare to human and it
forms section from around 99 to almost 100 percent. At the time When entire data is
managed through humans then the people predict the flow of cash that is time taking as it
also decrease the error while predicting the cash flow. As it start the development of
quality without any extremity interruption of flow of the cash and it will actually
maximise opportunities of managerial development. In case of the bank Barclays , every
predicating terms of flow of cash is conducted with the support of AI that decrease the
mistake which will lead to high possibility and development opportunities in the
management.
 Productiveness is increasing with the help of AI – At the time when burden of workers
could be decrease then this can lead to possessing the effectiveness in their presented
profile of job and it will apts to attain specify targets of business. The AI provide the
actual time period activity as it have facilities of consumer care continuously. In context
to Barclays bank, management decreasing burden that will maximise the productivity of
the workers for an effective outcome in an effective and efficient manner.
Benefits and Drawbacks of IT:
IT supports the respective bank to enhance managerial facilities as the bank is providing
several digital facilities like digital payment that as well enhance communicating through
utilising method of Email that supports in data flow in functions. This also save the information
that decrease documentation operation and make effective utilisation of technologies by effectual
time consumption (Zebinuso, 2021). As in accordance to the bank Barclays, the consumer bond
should be enhanced with an efficient utilisation of the techniques by that they can offer data to
their users that are linked to their groups and offering like investment banking, credit cards,
online banking and so on.
The drawback of IT is incurred higher investment value with higher term of money as
well as time for managing the tech and electronic commerce internet site gather individual
information by utilising the caches as well as goods linked to data.

CONCLUSION
From the above mentioned report it has been concluded that, IT have an effective impact
on the business, it create communications networking for the business for protecting information,
supporting workers troubleshoot issues with their computing machine and representation of task
to make sure the safety of the management. All essential representation that are stored
harmlessly in a removed term of division that is managed by management. Management faces
ethical and as well as social issues by technological development. The information is shared by
LAN, WAN and MAN in the computer networking.

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