This assignment on impact of service quality on customer satisfaction in Malaysia airlines. The effect of physical environment on passenger delight and satisfac

The Impact of Service Quality on Customer Satisfaction in

Impact of Service Quality on Customer Satisfaction in Malaysia Airlines

Hartpury University and Hartpury College

Dissertation Proposal Form 2022

I send u 3 assignments first is proposal (page no 1to 5) and need 2000 words 2nd is project I need 5000 words (page number (6to 14).3 is presentation I need 10 slides with notes. My topic is customer satisfaction and business is arena court motel . I need 2 reference from services marketing book author is zeithaml. For my project I need 10-15APA reference include zeithaml authors and for my proposal I need 6-7 APA reference

Customer Satisfaction in Arena Court Motel Assignment 2022

Presentation

Malala Airlines wants to relaunch their brand and promote safety, security, and budget flights. The target audience includes business class people, frequent fliers, and leisure travellers. The advertising objectives are to provide safety and security, best services at the lowest possible cost, customer satisfaction, and consistency in performance. The creative and media strategies will help them reach their target audience and regain their trust.

Developing an Advertising Campaign for Malala Airlines

Tourism Technology

My HomeWork is to choose a Customer Relationship Management case about how CRM improved customers satisfaction, Loyalty, service ....etc then present it in class. 
The case from the internet, I haven't found any that was interesting, I figured U might have better-searching skills and resources.
I need your assistance finding a couple of cases so I'll choose from them.
each case Max pages: 15
Date of release: case in the latest years ( Let's say 2015 - 2019 ) 
Number of cases: 6 cases 

thank U

Caraga State University

Case study:. Hashem Aghazade, Iman Ahmadi & Mohammad Me

Supply chain management in Indian automotive industry: Complexities, challenges and way ahead. International Journal of Managing Value and Supply Chains, 5(2), p.49. Journal of Technology Management in China, 9(1), pp.67-74. Transformational leadership, change management, and commitment to change: A comparison of academic and business organizations. International Journal of Current Engineering and Technology, 3(5), pp.2010-2016.

Impact of Service Quality on Customer Satisfaction in Malaysia Airlines