This report assesses the effects of technological change, business ethics, and decision making on Pets at Home Group PLC, a British pet supplies retailer. It covers the impact of technology on operating costs, securing sensitive information, employee productivity, and communication processes. It also evaluates the impact of business ethics and corporate social responsibility on modern business organizations and the influence of various factors on decision making. The report concludes that ethics and CSR have a significant impact on organizational performance and brand image.