Research on Impact of the Communication Gap

Running head: RESEARCH PROPOSAL
Research proposal
Name of the student
Name of the university
Author note

RESEARCH PROPOSAL1
Table of Contents
1.0 Introduction..........................................................................................................................2
1.1 Purpose and scope............................................................................................................2
1.2 Background......................................................................................................................3
1.3 Problem definition............................................................................................................3
2.0 Literature review..................................................................................................................4
3.0 Research design (and justification)......................................................................................5
4.0 Details of specific method....................................................................................................6
5.0 Sampling/respondents selection...........................................................................................6
6.0 Proposed data analysis.........................................................................................................7
7.0 Ethical Issues........................................................................................................................7
8.0 Budget..................................................................................................................................7
9.0 Timeline...............................................................................................................................9
References................................................................................................................................10

RESEARCH PROPOSAL2
Topic: Impact of communication gap on organisational behaviour and profitability - “A case
study of Deloitte”
1.0 Introduction
1.1 Purpose and scope
The research proposes to examine the communication between the workforce and the
management within Deloitte and its influence on the organisational behaviour. The purpose
and scope of the study has been defined around this goal and they are as follows:
 Introducing the definition of organizational communication and discussing the
importance of the same.
 Discussing about the layers and structures of communication that are present within
organizations.
 Discussing the models of communication that guide the organizational conducts and
are practiced within the structure.
 Identifying the communication structure that re practiced within the chosen
organization.
 Identifying the drawbacks within the communication structure, within the
organization and identifying the factors that affect the communication structure of the
chosen organization.
 Impact of the communication gap upon the organization behaviour.
Research Questions
What are the communicational related problems that are perceived within the organization?
How these communication gap impacting upon the organizational behaviour?

RESEARCH PROPOSAL3
1.2 Background
The modern-day business has changed significantly after globalisation along with the
changes in the global workforce. Communication has been considered as one of the major
factors affecting global business organisation and business has become more challenging.
The advent of globalisation has made it hard for organisations to achieve sustainable
competitive. Workforce play a significant role in achieving organisational success and lack of
effective workforce causes challenges (Chan and Lai 2017). Human resource management is
key skill area as it requires skilful dealing of thoughts. Effective communication plays a
significant role in this aspect and companies need to implement communication strategies for
achieving in business processes. Moreover, organisations have become highly diversified
with people from different background working together towards a common goal. Therefore,
it is necessary to understand each other through proper communication processes that helps in
developing a string workforce. In light of this context, the study aims to evaluate the
communication gaps within the chosen case.
1.3 Problem definition
In recent past, Deloitte has been facing issues in developing effective communication
within their workforce and with the management. Therefore, this has led to
miscommunication between the higher level of management and the employees down the
hierarchy. Communication between the management and employees is essential for the
workforce to understand the current and future goals of the business entity so that they can
align their personal and professional along with the company (Chan and Lai 2017). Deloitte
is one of the big four consultancy companies and they need to set their communication
process accurately to stay competitive in the market.