Impact on Operational Management

Added on -2020-12-09

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Management &Operations
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Define and compare the different roles and characteristics of a leader and a manager.........3M1 Analyse and differentiate between the role of a leader and function of a manager byeffectively applying a range of theories and concepts................................................................4D1 Critically analyse and evaluate the different theories and approaches to leadership in givencontexts.......................................................................................................................................5TASK 2............................................................................................................................................5P2 Examine examples of how the role of a leader and the function of a manager apply indifferent situational contexts.......................................................................................................5M2 Assess and evaluate the strengths and weaknesses of different approaches to situationswithin the work environment......................................................................................................7TASK 3............................................................................................................................................7P4 Explain the key approaches to operations management and the role that leaders andmanagers play..............................................................................................................................7P5 Explain the importance and value of operations management in achieving businessobjectives.....................................................................................................................................8M3 Evaluate how leaders and managers can improve efficiencies of operational managementto successfully meet business objectives...................................................................................10D2.Critically evaluate application of operations management and factors that impact on thewider business environment......................................................................................................10TASK 4..........................................................................................................................................10P6 Assess the factors within the business environment that impact upon operationalmanagement and decision making by leaders and managers....................................................10M4. Analyse how these different factors affect the business environment and widercommunity.................................................................................................................................11CONCLUSION..............................................................................................................................11References......................................................................................................................................12
INTRODUCTIONOperations management refers to creation of high level of effectiveness in a company byutilising resources of an business entity effectively and efficiently. Its main motive to balancerevenue generated in an organisation by its cost of production in order to maximise itsprofitability (Benjaafar and Daskin, 2013). In this present report, the chosen organisation here isAmazon which is largest electronic commerce computing organisation founded in 1994. It is oneof the largest internet retailer and operating its business activities worlwide. This report showsroles and functions of managers, comparison between traits of leaders and managers, role ofleaders in accordance with different situations and also various leadership styles which areessential to increase productivity of an organisation has been covered. The most importantassignment has also been covered .i.e. importance of operational management to achieveorganisational goals and objectives. TASK 1P1 Operations management is defined as planing, organising, controlling various businessactivities with a motive to maximise profitability of organisation. It is a process of transforminglabours and materials into products and services, which helps in gaining competitive advantagein business. Effective operational management will helps the chosen organisation Amazon inensuring maximum efficiency within organisation.LeaderA leader influences its team members in achieving specified goals and objectives inbusiness environment. In this regard, Amazon leaders guide and motivate its employeestowards their aims and objectives, which leads in making efficient and effective workforce in anbusiness entity (Childe, 2011).ManagerA manager is responsible to make effective business strategies with a motive to improveoverall performance of the organisation. In this reference, Managers of Amazon make effectiveguidelines for its employees, in order to make competitive organisation in a businessenvironment. Difference between role of a leader and a manager
BasisLeaderManagerRoleThe main role of a leaders is toinfluence its sub-ordinates towardsachieving their aims and objectives. Itwill helps Amazon in making effectiveworkforce in a business environment. The main role of a manager is to makeeffective business strategies for anbusiness entity. Effective managershiphelps Amazon in retaining theirproductivity for a longer duration. CharacteristicsLeaders of an business entity alwaystry to take risk as they are dynamicand also motivates its employees tochange in accordance with thebusiness environment. In this regard,leaders will helps Amazon in creatingjob satisfaction among their employeesA manager in an organisation is worksfor measuring risk to control and avoiduncertain problems. In this regard,managers of amazon control andmonitor risk, which helps anorganisation in maximising itsprofitabilityScopeLeadership is an part of management,thus its scope is limited as comparedto management (Drake and Spinler,2013).On the other hand, management is awider scope as it involves managing allbusiness activities.RelationshipLeaders of an organisation areemotionally attached with its sub-ordinates as they motivate and guidesthem in achieving their aims andobjectives.Whereas, managers of Amazon workswith minimum emotional attachmentwith its sub-ordinates. M1The major difference between leaders and manager of the chosen organisation is that,leaders works to motivate its sub-ordinates in achieving their goals and objectives. Whereasmanagers of Amazon works to improve overall productivity of an organisation in a businessmarket. It is essential for Amazon leaders to have understanding of various leadership theorieslike situational leadership, laissez faire and also for managers to have understanding of variousmanagements theories like administrative theories.

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