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Fostering a CustomerService 1
Impacts of Organisational Culture...............................................................................................3HR practices and Organisational Culture....................................................................................3REFERENCES................................................................................................................................72
Impacts of Organisational CultureOrganisational culture is one of the most essential elements within an organisation thatlead towards significant success within a workplace. Weak organisational culture leads towards,lowering the level of employee motivation, bad behaviour in a workplace, employee fraud andmore (Yuen & Thai, (2015). Thus, in order to overcome impacts of organisational culture it isessential for an Saks Department Store to largely put their focus on organisational culture inorder to successfully flourish there employee performance level. Saks Department Storeorganisational culture is a set of values and believes that drive continuous behaviour within anorganisation. This culture is different from each and every company in relation to culture it isessential for a Saks to implement best effective communication process as if their employees areconnected to company then they can easily able to perform their role with having strong sense ofcommitment as they considered themselves as an important part of the organisation. Furthercommunication acts as a one of the most essential element that helps in building trust in betweenmanagers and Employees of Saks Department Store with the help of which formativeimprovement in quality of organisational culture can be gained.Thus, it is essential for Saks Department Store management to effective considers variousaspects that impacts on behaviour of their employees as this will lead towards decreasingorganisation overall performance. In order to influence employees behaviour managers arerequired to put more attention of people issues within their organisation management andcontinuously keep on changing organisational culture. This will not only help Saks DepartmentStore to influence their employees’ behaviours but also help company to further gain morecompetitive advantages along with this Saks Department Store can effectively able to foster theircustomer service culture. HR practices and Organisational CultureOrganisational culture impacts on an employee performance along with on their motivationlevel. Organisational culture is mainly a combination of traditions, values, behaviour, attitude,believe that impacts on a combined way on an employee overall performance along withorganisational performance. As per the recent study it has been said that there are different typesof factors within organisational culture that impacts directly and indirectly on employeebehaviour. In order to form best effective organisational culture various measures are required tobe considered in best in an effective way that includes communication, promotion of individual,3
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