The above mention project report is based on the case study of Imperial Hotel.

Imperial Hotel Case Study

1 2 Explain how specific problem are linked with other 1 3 How useful do you consider the suggested actions are proposed by Peter Farnsworth to resolve your specific problem? 2 2 Explain how specific problem are linked with other Yes, the major problem that is poor guest satisfaction has directly linked with the identified problem because all problems are related to the services in the hotel.

Design and Creativity

Case study planning sheet 1 1 What do you consider the core reason for this specific problem at hotel?

This report analyses the management issues faced by Imperial Hotel in London and suggests solutions to improve guest satisfaction. It covers topics such as management theories, leadership styles, HRM, TQM, and organisational structure.

Hartpury University and Hartpury College

Leadership Management

Professional Development

Improving Guest Satisfaction in Imperial Hotel: A Management Analysis

The Imperial Hotel, London- Poor Guest Satisfaction

Property Management System

This report examines the issues faced by the Peter Farnsworth, new manager at Imperial Hotel, London. It discusses the importance of property management system and significant steps to develop the effective use of the property management system. It also suggests management theories helpful for the manager to solve the issues of the management and the employees.

Management Issues at Imperial Hotel London: A Managerial Perspective

INTRODUCTION TO MANAGEMENT INTRODUCTION 1 TASK 1 High Staff Turnover 1 CONCLUSION 6 REFERENCES 7 APPENDIX 8 INTRODUCTION Management is an important part of any corporation as it ensures efficiency of working and high retention rate of employees that reduces overall cost of employment. It seems that WHO conducted exit interviews with their leaving staff they found that employees were having many kinds of problems like poor guest satisfaction, high staff turnover, conflicts among house cleaning staff members etc.

Business Development

Data Science and Big Data

Management Operation In A Corporation

ANALYSIS OF THE INDIVIDUAL PROBLEM Overview of the issue Given case has highlighted the issue of ineffective leadership and management by previous Heads of Department and supervisory staff including poor monitoring and control procedures that is being faced by The Imperial Hotel because previous Heads of Departments (HODs) as well as supervisors and managers were not able to monitor the standard of work that was supposed to be carried out by divisions like kitchen, McDonald and housekeeping.

Imperial Hotel Case Study