Implementation of E-commerce in the Organization

This paper discusses the implementation of e-commerce in an organization, including the benefits, challenges, and risks involved.

Running head: IMPLEMENTATAION OF E-COMMERCE IN THE ORGANIZATION
IMPLEMENTATAION OF E-COMMERCE IN THE ORGANIZATION
Name of the Student:
Name of the University:
Author Note:

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IMPLEMENTATAION OF E-COMMERCE IN THE ORGANIZATION
Table of Contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
Background of the organization:.................................................................................................2
Impacts of the organization.........................................................................................................3
Required transformation in the organization:..............................................................................4
Measurement of benefits:............................................................................................................7
Identification of the major risks:..................................................................................................9
Mitigation of the risks:...............................................................................................................10
Conclusion.....................................................................................................................................10

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Introduction
With the development of the technology, the use of the emerging technologies are
adopted by the different fields of the industry. There are certain advantages of using the
emerging technologies in the organization. One of the example of the using the emerging
technologies in the organization is the use of the e-commerce in the business organization
(Schnoll 2015). The main objective of this paper is to understand the different aspects of the e-
commerce organization that is adopted through the implementation of the technology. Apart
from that, it has been seen that with the use of the e-commerce technology in the organization
there are chances in the growth in the business.
The main objective of this paper is to understand the different aspects of the e-commerce
in the organization. The selected organization in this case is the local organization selling organic
products in the market. The company is local and has no existing e-commerce system. In order to
improve the business in a proper way, the organization is planning to adopt the e-commerce in
the business organization (Wang, Wan and Zhang 2016). It has been seen that there are certain
advantages the organization can acquire while the implementation of the e-commerce system.
Apart from that the organization may have to face some challenges as there is no existing e-
commerce system in the organization. In this case , the discussion is done from the different
perspective and the conclusion is drawn from the discussion.
Discussion
Background of the organization:
The selected organization is a local organic food supplier and the processor. The
functionalities of the organization is limited to the local neighborhoods. The organization is well

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known for the good products and the innovative food items. However, the organization is
currently planning to expand the business from the outside of the locality. In this case, in order to
reach to the large amount of the consumers the organization is planning to implement the e-
commerce system in the organization. The implementation fo the e-commerce will help the
organization to reach to the large amount of the consumers and will help to meet the necessary
requirements for the business.
There are certain challenges those can be faced by this organization as there no existing
e-commerce system in the organization. Apart from that there is no technical experts for the
implementation of the e-commerce from the stretch.
Impacts of the organization
There are several impacts of the implementation of the e-commerce in the organization. It
can be said that through the implementation of the e-commerce in the organization, the organic
farm can present the products to the larger consumer base outside of the locality. Apart from that
there is a chance that the sales of the organization can be increased (Ljungholm 2016). Apart
from that there is chance that the organization can operate through the expansion of the business
and more revenues can be earned through the system. This will help in the overall expansion of
the business.
Apart from getting the larger publicity the organization can use the digital marketing
facility through the implementation of the e-commerce. This will encourage the consumers in the
organization to buy things from the website of this organization. Apart from that the buying of
the things and the products can be done at any time of the day. This will enhance the overall
flexibility of the purchasing system.

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Apart from that the mitigation of the overhead cost can be achieved through the
implementation of the system. It has been seen that through the implementation of the e-
commerce system in the organization, the company can sell the products through the online
portal. In this case, the organization does not have to set up new branches at the different parts of
the city. Apart from that the consumers do not have to come to the shop to buy goods
(Valmohammadi and Dashti 2016). This will help to mitigate the overhead cost for the
organization. Apart from that the implementation of the e-commerce system in the organization
will also help to enhance the customer facility from the organization.
Managing the accountability can be done through the implementation of the e-commerce
system in the organization. It has been seen that the management of the data and information
along with the transaction data can be achieved through the proper implementation of the e-
commerce system for the respective organization food delivering company. This will also
maintain the security of the data and information.
Required transformation in the organization:
Some of the transformation is required for the organization for the proper development of
the e-commerce system in the organization. At first the organization has to adopt some name
through which it will operate through the e-commerce organization. Apart from that the
organization has to recruit the technical experts in order to implement the e-commerce system in
a proper way.
Apart from that the organization has to implement the new technical infrastructure and
the systems in order to develop the business through the e-commerce. As the organization does
not have the existing e-commerce system, it can be assumed that there is no technical system
present in the organization that will help in the development of the e-commerce. In this context,

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it is the responsibility of the organization to arrange the proper technical support for the
compatibility of the e-commerce.
On the other hand the employees in the organization are familiar with the offline selling
and purchase process. They are not aware about the online selling and purchase process. On this
context, there is a need to make the employees in the organization familiar with the online selling
and purchase process through the e-commerce system (Migdadi et al. 2016). In order to do this
proper training is needed to be given to the employees in the organization.
Some of the problems related to the management and the organization can be faced by
the organic shop is that the employees in the organization may not support the changes in the
organization. It has been seen that most of the employees in the organization are generally not
inclined to the changes in the process (Sila 2015). The main reason for this reason is that the
employees in the organization are insecure about the changes in the management process and
they are afraid that they might lose the job after the implementation of the e-commerce system in
the organization.
In this situation, it is the responsibility of the organic farm to make the employees in the
organization understand about the need for the implementation of the change in the system.
Apart from that the organization needs to make it sure that all the employees in the organization
can get the proper training so that they can handle the newly implemented system.
Apart from that with the implementation of the e-commerce system in the organization,
there is a need for maintain the security of the mentioned system. It can be assumed that the e-
commerce portal will have the necessary data regarding the users and the organization (Cui and
Pan 2015). These data and important and confidential for both the organizations and the

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individuals. In this case, there is a need for maintain the security of the e-commerce system in a
proper way. In order to do this the organization should implement the security protocol in a
proper way. Apart from that the maintenance of the servers in the system is needed to be done by
the technical experts appointed by the organization itself.
In order to make the visitors visit the e-commerce website of the organization, there is a
need for the proper generation of the traffic for the organization. The generation of the traffic
will also show the popularity of the products. As many visitors visits the website indicates the
popularity of the products (Wang and Wang 2016). On the other hand this will also indicate the
gap between the existing traffic and the required traffic for the respective e-commerce system in
the organization.
Providing consumer satisfaction is another point that has to be maintained by the
organization during the development of the e-commerce system. It has been seen that the
consumer satisfaction is largely dependent on the availability of the resources in the
organization. Apart from that the consumers can avail and order the products form the e-
commerce website at any time from any place. In this case the availability of the data and
resources are needed to be made available so that the consumers can avail the products properly.
Indulging the technical experts for the implementation of the e-commerce system is
another challenge for the organization. In this case, it has to be seen that the technical experts
recruited by the organization are suitable for the development and maintained of the system.
Apart from that these experts will be able to select the right methodology for the implementation.
As the organization does not have any existing e-commerce system, during the implementation it
can face certain challenges (Mohammed et al. 2017). The employees in the organization are not
habituated regarding selling through the online process. Maintaining and handling the overall

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system will be problematic for them. Regarding this proper training is needed to be given to the
employees in the organization.
Another challenge the organization can face in this context is the challenges regarding the
security of the system. The organization does not have any existing e-commerce system. Apart
from that there is no technical experts in the organization for managing and the handling the
system in a proper way. After the implementation of the overall system, there is a chance that the
security in the e-commerce system is not implemented in a proper way (Kasemsap 2016). This
will lead to the breaching of the data and information which are confidential in nature.
Generation of the traffic for the e-commerce website is going to be another challenge for
the development of the e-commerce system for this organization. It has been seen that the more
generation of traffic will occur in the website, the more exposer of the products in the
organization will happen. This will lead to the increase of sales in the business. The generation of
the traffic can be increased through the digital marketing of the business. Apart from that the
generation of the traffics in the website will indicate that more people are getting interested about
buying the things.
Measurement of benefits:
The measurement of the benefits can be done on the basis of the advantages the organization
will achieve after the implementation of the e-commerce system in the organization. It has been
seen that certain benefits can be achieved from the e-commerce system that will eventually help
the organization in the expansion of the business. The benefits are as follows:
 Mitigation of the overhead cost: The mitigation of the overhead cost can be done in a
proper way through the implementation of the e-commerce system in the organization. It

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has been seen that with the implementation of the e-commerce system, the organization
does not put the display at the shops. In that case, the maintenance cost for the shop can
be reduced. Apart from that the consumers can see the products through online at any
time . This will also increase the consumer satisfaction.
 Enhanced security: One of the important advantage of using the e-commerce system in
the organization is that the implementation of the e-commerce system provides more
security for the organization in terms of managing data. Apart from that there is a chance
that the improvement of the overall security can be maintained through the proper
monitoring system through the e-commerce website.
 Managing the transactions in a proper way: apart from managing the data, the
management of the transactions can be done in a proper way through the implementation
of the e-commerce system in the organization. It has been seen that in e-commerce
system, the transactions are made through the online payment portal. In this case the
managing of the accountability can be maintained as the transaction data are stored in the
database of the e-commerce system.
 Managing the traffics in the website: Another advantage of indulging the e-commerce
system in the business organization is that the managing of the network traffic can be
done easily through the system. In this context, the organization can keep on monitoring
the numbers of visitors visited the website in the system. This number will provide the
identification of the effective marketing schemes in the organization.
 Enhancing the consumer service: Through the implementation of the e-commerce website
in the organization, there is a chance that the consumer service can be increased through
this implementation. Through the implementation of the e-commerce service in the

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organization, there is a chance that the consumer service can be enhanced as the
organization can make the proper communication with the consumers.
Identification of the major risks:
There are certain risks associated with the implementation and development of the e-
commerce for the organization. These identified risks are as follows:
 Breaching of the data: The data can be breached from the e-commerce system. This can
be done by the intruders. There are different ways to get the access of the e-commerce
server of the organization. In that case breaching of the data and information can be
occurred from the e-commerce system.
 Lack of technical experts: It has been seen that there is no existing e-commerce system in
the organization. In this case, it has been seen that there is no existing technical experts
for the organization those can manage the system in a proper way (DeLone and McLean
2016). In this situation, the organization can face problem regarding the lack of technical
experts and the implementation may not be successful in this case.
 Improper outcome: The organization does not have the proper technical infrastructure. In
this situation if the proper investment is not made, there is a chance that the outcome of
the system may be improper.
 Increase of the cost: The overall implementation of the e-commerce system needs proper
investments. Apart from that there is a need for the recruitment of the technical experts
those will be responsible for the implementation of the e-commerce system in the
organization. In this case, the organization has to bear more capital investment which can
be a challenge for this small organization.

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Mitigation of the risks:
There are certain steps those can be carried out for the mitigation of the risks in the
organization. In this case, the steps are the followings:
 Implementation of proper security: The implementation of the proper security during the
development of the e-commerce system for the organization is needed to be done. In this
context, it can be said that the proper implementation of the security can be implemented
through the proper security protocols.
 Recruitment of the technical experts: In order to implement the overall system in a proper
way, there is a need for the recruitment of the technical experts in the organization. It has
been seen that as there is no existing e-commerce system in the organization, the
recruitment of the technical experts is needed.
 Maintain the security protocol during transaction: The consumers buying things from the
e-commerce portal will be paying through the online transaction (Awa, Ojiabo and
Emecheta 2015). In this case, there is a need for maintaining the security protocol during
the online transaction gateway. This can be done through the implementation of different
network security protocol.
Conclusion
The discussion is regarding the implementation of the e-commerce system in an
organization where the the implementation is needed to be done from the stretch. In this context,
certain recommendations are needed to be done. In this context, it has been seen there are certain
challenges those can be faced by the organization while dealing with the problem. Apart from
that from the successful implementation of the e-commerce system in the organization, the

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company can achieve certain advantages. However, security measures are needed to be
maintained.

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