CMS Implementation Project for Travel with a Cause Organization

This project focuses on the implementation of a Customer Management System (CMS) within an organization, specifically 'Travel with a Cause.' The project aims to create a structured database for customer information, enhancing service delivery and data management. The project description outlines the need for an accurate customer database accessible via cloud systems, emphasizing data integrity and user-friendly interfaces. Key aspects include the project's scope, major deliverables (e.g., a well-structured database), assumptions (e.g., internet connectivity and cloud services), and constraints (e.g., server breakdowns and data loss). The project involves various stakeholders, including students, supervisors, and the IT team. The project's timeline, resources, and key considerations for project scope management are also detailed, emphasizing the importance of defining project deliverables and the work required. Furthermore, the project incorporates risk management, adhering to standards and guidelines to ensure successful implementation.

Please Fill Organisation Travel with a cause
Implementation of CMS in the organization Date Please fill
Project Description The customer management system implementation at the organization for
effective services.
This implementation will intend to create an accurate database of the
customers, to facilitate them in a more convenient way and manage the
customer data for future purposes.
To maintain the data of customers and use for future purposes. To develop a
well-structured database and access it from everywhere as the database will
be present within the cloud systems.
The project will be correctly executing if the data is stored as well as retrieved
from the database using effective keywords.
This will incorporate the auto correction of data at any point within the future
aspects that will automatically update the data within the database after a final
confirmation.
The overall team developing the project.
The internet connectivity is required for the smooth execution of the project
The cloud services must be adhered for the smooth access as well as
retrieval of data.
4. The well-structured database of the customers where all the relevant data is
to be stored.
The data will not be hampered rather than that it will be very safely stored in
the database by the organization.
The CMS in intended to have a well-structured user interface that will ease
the storage of the information regarding the customers.
The database of the customers will be saved in a cloud interface that can be
accessed from maximum places for providing better services to the customers.
Key Stakeholders Student Name, Supervisor Name and the Tutor Name
The server breakdown
The data lost or theft
The internet connectivity failure that leads to non-service of the organization.
24th June 2019 24th August 2019
8 hours per day and 10 members
Jim Owens FACS CP

Notes on completing the Project Scope Statement
The Project manager, The IT team and the network management team
Project Charter Page 2 of 2