Implementation of M-Commerce
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This study material from Desklib covers the implementation of M-Commerce, including deliverables, requirements, and its impact on e-commerce and mobile technology. It also discusses e-governance and the role of mobile applications in the travel industry.
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Running Head: IPLEMENTATION OF M-COMMERCE
Implementation of M-Commerce
Name of the Student
Name of the University
Author Note
Implementation of M-Commerce
Name of the Student
Name of the University
Author Note
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2IMPLEMENTATION OF M-COMMERCE
Table of Contents
Task 1...............................................................................................................................................3
Implementation of M-Commerce work proposal........................................................................3
Requirements for implementing the M Commerce.........................................................................4
Task 2...............................................................................................................................................6
Task 3...............................................................................................................................................8
Task 4.............................................................................................................................................10
Task 5.............................................................................................................................................14
References......................................................................................................................................16
Table of Contents
Task 1...............................................................................................................................................3
Implementation of M-Commerce work proposal........................................................................3
Requirements for implementing the M Commerce.........................................................................4
Task 2...............................................................................................................................................6
Task 3...............................................................................................................................................8
Task 4.............................................................................................................................................10
Task 5.............................................................................................................................................14
References......................................................................................................................................16
3IMPLEMENTATION OF M-COMMERCE
Task 1
Implementation of M-Commerce work proposal
Deliverables
The deliverables that find importance in the course of completion of the implementation of
Mobile commerce in the regular business fields are as follows:-
Business Analysis Plan
In case of business analysis plan, it finds major importance in the field of completion of the
project needs proper business analysis planning, due to the fact that the entire business
processing is performed with highest efficiency. Business analysis plan includes the
terminologies that are used for calculating the risks that will be present in the completion of the
business management. Business analysis planning also helps in understanding the scope of the
project. This is the major reason that leads to the proper completion of the project.
Business Requirement Plan
Creation of project plan includes the fact that the data that are present in the project plan
helps in understanding the needs and demands for completion of the project. This includes the
fact that the data management of the project is processed with complete efficiency. This is the
main reason of performing project planning. In the course of project planning, the main
advantage that the business requirement plan is implemented in order to start the business
initiation of the project. This business requirement plan also helps in the probation of the data
that is used for the completion of the project and calculating the risk mitigation techniques that
are to be implemented for the completion of the project.
Task 1
Implementation of M-Commerce work proposal
Deliverables
The deliverables that find importance in the course of completion of the implementation of
Mobile commerce in the regular business fields are as follows:-
Business Analysis Plan
In case of business analysis plan, it finds major importance in the field of completion of the
project needs proper business analysis planning, due to the fact that the entire business
processing is performed with highest efficiency. Business analysis plan includes the
terminologies that are used for calculating the risks that will be present in the completion of the
business management. Business analysis planning also helps in understanding the scope of the
project. This is the major reason that leads to the proper completion of the project.
Business Requirement Plan
Creation of project plan includes the fact that the data that are present in the project plan
helps in understanding the needs and demands for completion of the project. This includes the
fact that the data management of the project is processed with complete efficiency. This is the
main reason of performing project planning. In the course of project planning, the main
advantage that the business requirement plan is implemented in order to start the business
initiation of the project. This business requirement plan also helps in the probation of the data
that is used for the completion of the project and calculating the risk mitigation techniques that
are to be implemented for the completion of the project.
4IMPLEMENTATION OF M-COMMERCE
Execution of the project
Execution of the project is the most important step in the completion of the project, due to
the fact that the data management that will be performed with respect to the processing of data
management. In the execution phase, the main importance of the project is to understand the
basic terminology of the project. This execution phase helps in completion of the project with
higher proficiency.
Project closure
Project closure is one of the most important steps that are to be performed with the help of
the data. This is one of the main reason that the project closer and the ethical issues are
calculated and the data that I required for evaluating the data that are present in the projection of
the data management. This is the reason that the project closure is one of the most important
steps that is to be completed for accuracy in the processing of the project.
In case these deliverables are followed with proper efficiency the project will get completed
and this is the sole processing that must be done for the completion of the project efficiently
Requirements for implementing the M Commerce
Major requirements that are required in the processing of the M commerce and implemented
are as follows: -
Web Server: Implementation of Web server is the basic starting point of implementing M
Commerce in the field of data management. Web Server is basically dependent on the
projection of the platform. Web Server are portrayed with the help of HTML and CSS.
Server software: Server Software has been acting as a platform that intends on
connecting the data management of the business. Server Software also ensures that the
Execution of the project
Execution of the project is the most important step in the completion of the project, due to
the fact that the data management that will be performed with respect to the processing of data
management. In the execution phase, the main importance of the project is to understand the
basic terminology of the project. This execution phase helps in completion of the project with
higher proficiency.
Project closure
Project closure is one of the most important steps that are to be performed with the help of
the data. This is one of the main reason that the project closer and the ethical issues are
calculated and the data that I required for evaluating the data that are present in the projection of
the data management. This is the reason that the project closure is one of the most important
steps that is to be completed for accuracy in the processing of the project.
In case these deliverables are followed with proper efficiency the project will get completed
and this is the sole processing that must be done for the completion of the project efficiently
Requirements for implementing the M Commerce
Major requirements that are required in the processing of the M commerce and implemented
are as follows: -
Web Server: Implementation of Web server is the basic starting point of implementing M
Commerce in the field of data management. Web Server is basically dependent on the
projection of the platform. Web Server are portrayed with the help of HTML and CSS.
Server software: Server Software has been acting as a platform that intends on
connecting the data management of the business. Server Software also ensures that the
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5IMPLEMENTATION OF M-COMMERCE
connectivity of the business is decided by this layer. This is the reason that
implementation of the server software is very important and the entire efficiency of the
project is dependent on this layer.
Web tools: Web Tools are used for ensuring the security issues of the platform. This is
due to the processing of the web tools. This is the main processing tool of the business
management. This is the main functionality of the data management, this is one of the
main platform advantages that affect the platform in a positive node
Database System: Database system helps in storing the data that are to be stored in the
platform and this helps in completing the data management. This ensures the fact that the
business management is completely dependent on the processing of the data
management.
G Networking: Networking of the projection regarding the connectivity is processed with
the help of the data management. Networking of the system ensures the fact that the
connection in between the severs and the database management system. This helps in
understanding the connection of the data management and the business process is
conducted with the processing of the networking system. secured connection of the entire
data base is dependent on the networking phase of the connectivity
Browser compatibility: Browser compatibility ensures that the browser compatibility
checking has been the only technique to complete the implementing M Commerce in the
projection of business management. this is the sole reason that the processing of the
business at a higher level
Front End: HTML, CSS, JavaScript, Ajax, JQuery
Server Side Scripting: PHP, ASP
connectivity of the business is decided by this layer. This is the reason that
implementation of the server software is very important and the entire efficiency of the
project is dependent on this layer.
Web tools: Web Tools are used for ensuring the security issues of the platform. This is
due to the processing of the web tools. This is the main processing tool of the business
management. This is the main functionality of the data management, this is one of the
main platform advantages that affect the platform in a positive node
Database System: Database system helps in storing the data that are to be stored in the
platform and this helps in completing the data management. This ensures the fact that the
business management is completely dependent on the processing of the data
management.
G Networking: Networking of the projection regarding the connectivity is processed with
the help of the data management. Networking of the system ensures the fact that the
connection in between the severs and the database management system. This helps in
understanding the connection of the data management and the business process is
conducted with the processing of the networking system. secured connection of the entire
data base is dependent on the networking phase of the connectivity
Browser compatibility: Browser compatibility ensures that the browser compatibility
checking has been the only technique to complete the implementing M Commerce in the
projection of business management. this is the sole reason that the processing of the
business at a higher level
Front End: HTML, CSS, JavaScript, Ajax, JQuery
Server Side Scripting: PHP, ASP
6IMPLEMENTATION OF M-COMMERCE
CMS: WordPress + Woo commerce, Magento, OpenCart, PrestaShop
Database: MySQL, MSSQL
Project Plan
Task 2
The e-governance or the electronic governance can be explained as the application of the
information and technology for the process of delivering governmental services in order to
exchange information between the government and the public. It is known to be one of the best
way in the modern generation for the process of managing the people of the country. With the
advancement of the technology there have been a number of changes and this is one of the best
thing that have helped many of the governments a lot. The governance can be sub divided into
4catagories namely: Government-to-Citizen (G2C), Government-to-Business (G2B),
Government-to-Business (G2B), Government-to-Government (G2G). IN the segment of the
government to citizen governance there have been made a number of the significant schemes that
have been launched in order to enhance the life of the people. Even though, certain E-governance
Schemes and Systems have been intended and applied at different level, it has been observed that
most concerned people are not using them effectively and efficiently. But in many sectors it have
been seen that the acceptance of the people these schemes are not much as not many of the
CMS: WordPress + Woo commerce, Magento, OpenCart, PrestaShop
Database: MySQL, MSSQL
Project Plan
Task 2
The e-governance or the electronic governance can be explained as the application of the
information and technology for the process of delivering governmental services in order to
exchange information between the government and the public. It is known to be one of the best
way in the modern generation for the process of managing the people of the country. With the
advancement of the technology there have been a number of changes and this is one of the best
thing that have helped many of the governments a lot. The governance can be sub divided into
4catagories namely: Government-to-Citizen (G2C), Government-to-Business (G2B),
Government-to-Business (G2B), Government-to-Government (G2G). IN the segment of the
government to citizen governance there have been made a number of the significant schemes that
have been launched in order to enhance the life of the people. Even though, certain E-governance
Schemes and Systems have been intended and applied at different level, it has been observed that
most concerned people are not using them effectively and efficiently. But in many sectors it have
been seen that the acceptance of the people these schemes are not much as not many of the
7IMPLEMENTATION OF M-COMMERCE
people are not getting enough benefits from the same. One of the example is the e- governance
business plans. In the business schemes although it have been seen that the high end businesses
are getting enough help form the government but the small scale orgasaition are not getting
benefited that much. Hence the level of acceptance have been reduce. The ultimate objective of
the e- governance is to prove an increased and significant amount of the portfolio to the public in
a very easy and cost efficient manner. One of the major advantage of this to the public is that the
process is very transparent and hence every action of the government are visible to the public.
Hence there are very much less chances of any scams by either of the parties. With the increase
rate of the users like the users of the mobile devices and the internet the people can easily
connect to every service of the government. Although apart from the advantages of the e-
governance there are some of the major disadvantages which reduces the chances of increase
G2C services. One of the main disadvantage is the lack of the equality in the producing enough
public access to the internet and the hidden agendas of the government in the services. These are
reducing the interest of the public in e-governance. One of the other major problem is this the
fact that with the enhancement of the technology there would be less chances of the security of
the services and with the use of the more electronic devices the government would be able to
look in every aspect of the citizens life and hence reducing the privacy of the citizens. One of the
other major problem that the common public is that if all the data are available to the government
there is any single breach in the security of the services then the entire life of the person can go
through the hackers. Hence the public are reluctant to use the services of the e- governance.
In order to reduce such kind of things there can be made many changes so that the
common public starts believing the government. The most important thing that is needed to be
done is to teach the common public about the benefits of the e-governance. The more the public
people are not getting enough benefits from the same. One of the example is the e- governance
business plans. In the business schemes although it have been seen that the high end businesses
are getting enough help form the government but the small scale orgasaition are not getting
benefited that much. Hence the level of acceptance have been reduce. The ultimate objective of
the e- governance is to prove an increased and significant amount of the portfolio to the public in
a very easy and cost efficient manner. One of the major advantage of this to the public is that the
process is very transparent and hence every action of the government are visible to the public.
Hence there are very much less chances of any scams by either of the parties. With the increase
rate of the users like the users of the mobile devices and the internet the people can easily
connect to every service of the government. Although apart from the advantages of the e-
governance there are some of the major disadvantages which reduces the chances of increase
G2C services. One of the main disadvantage is the lack of the equality in the producing enough
public access to the internet and the hidden agendas of the government in the services. These are
reducing the interest of the public in e-governance. One of the other major problem is this the
fact that with the enhancement of the technology there would be less chances of the security of
the services and with the use of the more electronic devices the government would be able to
look in every aspect of the citizens life and hence reducing the privacy of the citizens. One of the
other major problem that the common public is that if all the data are available to the government
there is any single breach in the security of the services then the entire life of the person can go
through the hackers. Hence the public are reluctant to use the services of the e- governance.
In order to reduce such kind of things there can be made many changes so that the
common public starts believing the government. The most important thing that is needed to be
done is to teach the common public about the benefits of the e-governance. The more the public
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8IMPLEMENTATION OF M-COMMERCE
will know about it the more the public will believe the government. Further there needs to be a
proper and transparent plan explained to the people so that the people can properly understand
the e-governance concept. The government needs to make proper application which can help the
public to use and store data. Further the government needs to set up more integration of the
difference modern technologies like the cloud computing, Internet of things in order to enhance
the support towards the customers. The government also needs the public to let use the software
for free as if the software are made proprietary then there can be chances of the people not using
the software. The government also needs to make sure that the data that are stored in the
databases of the customer are much secured and there are no chances of any external person for
accessing the data. Also there needs to a proper maintainers of the applications and the databases
in which the data are stored. Further the organization must make sure that people must use all the
software in a proper manner so that there are very less chances of any error from the public side.
Task 3
The mobile technology is one of the most interesting and sophisticated thing that have
been evolving with the time. Since the late 20s there have been a numerous changes that have
been made in this technologies. According too many of the reports that each individual now
possess at least one mobile phone. The organizations like the Apple, Samsung, and Google have
bought some of the most revolutionary changes in the world. In the present times the mobile
phones processing power are more than many of the computer systems in the world. It can be
said that in the modern world everything is possible. In terms of the software numerous changes
are being made in order to run all the software in the mobile platform. Now every software that
one was able to run in the mobile platform can be run in the mobile devices. Every organization
are working in such a process that their software can run in the mobile platform. The mobile
will know about it the more the public will believe the government. Further there needs to be a
proper and transparent plan explained to the people so that the people can properly understand
the e-governance concept. The government needs to make proper application which can help the
public to use and store data. Further the government needs to set up more integration of the
difference modern technologies like the cloud computing, Internet of things in order to enhance
the support towards the customers. The government also needs the public to let use the software
for free as if the software are made proprietary then there can be chances of the people not using
the software. The government also needs to make sure that the data that are stored in the
databases of the customer are much secured and there are no chances of any external person for
accessing the data. Also there needs to a proper maintainers of the applications and the databases
in which the data are stored. Further the organization must make sure that people must use all the
software in a proper manner so that there are very less chances of any error from the public side.
Task 3
The mobile technology is one of the most interesting and sophisticated thing that have
been evolving with the time. Since the late 20s there have been a numerous changes that have
been made in this technologies. According too many of the reports that each individual now
possess at least one mobile phone. The organizations like the Apple, Samsung, and Google have
bought some of the most revolutionary changes in the world. In the present times the mobile
phones processing power are more than many of the computer systems in the world. It can be
said that in the modern world everything is possible. In terms of the software numerous changes
are being made in order to run all the software in the mobile platform. Now every software that
one was able to run in the mobile platform can be run in the mobile devices. Every organization
are working in such a process that their software can run in the mobile platform. The mobile
9IMPLEMENTATION OF M-COMMERCE
platform have helped a lot in the process of increasing the sale of the e-commerce. With the help
of the mobile devices now the people are able to use the mobile phone and the ecommerce at any
point of time everywhere and anywhere. All the people needs is the mobile and internet
connections. The software which are mostly used in the businesses like Microsoft office, ERP
systems are readily available in the mobile market for free. Hence making it easier for the users
to access these things without the use of the computer systems. Hence it becomes easier to do a
lot of work without the huge computer systems in terms of the mobile phones. Also one of the
major advantage of these systems are the use of these system is the security of the devices. These
devices are very much secured and one can use these system without any problem and hence
keeping the data safe and secured.
The mobile phone technology have helped a lot in the development of the e commerce
web sites. The ecommerce is itself one of the most advanced technologies that have helped the
people in the process of the development in terms of the technology. With the inclement of the
ecommerce and mobile phone application the user is just one client away from using the things
for the process of the development. IN the modern time for every ecommerce website one of the
primary aim is to develop a proper ecommerce website that can help in the process of
development of the business or reduce the chances to service in the business. One of the leading
factor that have helped the e-commerce to stand up in the mobile market is the social media
networks. The social media networks which is mostly used in the mobile devices have helped a
lot to progress. With the mobile devices the when surfers though the social media then sees an
advertisement of a certain item that is available in the e commerce sites. Hence it must be said
that the social media have helped a lot in the process of advertisement of the products. One of the
other major factor is that when a user buys a produce then refers the same to the other users and
platform have helped a lot in the process of increasing the sale of the e-commerce. With the help
of the mobile devices now the people are able to use the mobile phone and the ecommerce at any
point of time everywhere and anywhere. All the people needs is the mobile and internet
connections. The software which are mostly used in the businesses like Microsoft office, ERP
systems are readily available in the mobile market for free. Hence making it easier for the users
to access these things without the use of the computer systems. Hence it becomes easier to do a
lot of work without the huge computer systems in terms of the mobile phones. Also one of the
major advantage of these systems are the use of these system is the security of the devices. These
devices are very much secured and one can use these system without any problem and hence
keeping the data safe and secured.
The mobile phone technology have helped a lot in the development of the e commerce
web sites. The ecommerce is itself one of the most advanced technologies that have helped the
people in the process of the development in terms of the technology. With the inclement of the
ecommerce and mobile phone application the user is just one client away from using the things
for the process of the development. IN the modern time for every ecommerce website one of the
primary aim is to develop a proper ecommerce website that can help in the process of
development of the business or reduce the chances to service in the business. One of the leading
factor that have helped the e-commerce to stand up in the mobile market is the social media
networks. The social media networks which is mostly used in the mobile devices have helped a
lot to progress. With the mobile devices the when surfers though the social media then sees an
advertisement of a certain item that is available in the e commerce sites. Hence it must be said
that the social media have helped a lot in the process of advertisement of the products. One of the
other major factor is that when a user buys a produce then refers the same to the other users and
10IMPLEMENTATION OF M-COMMERCE
hence the sales of the product increases. This is one of the most strategically important thing that
have been done for the process of increasing the value of the business. There are many of the
chances that the people getting attracted towards the ecommerce website. One of the other t
major strategy that can help in the process of developing the business is providing ads in the
third party applications. Hence when the user uses some other application then can see the ads
from the other application in order to enhance the system of the users. Thus it can be said that
mobile phones have exchanges the entire business industry specially the e commerce business
industry by adding extra layers of features which are very much use full for the users of the
system.
Task 4
Developing mobile application for business has been very common since a decade. The
first application was introduced in 2008. Introducing a mobile application for a travel agency
provides the customers a huge amount of information in a single platform. More than 60% of
customers say that the presence of an application has made the process of travelling very easy. It
is very user friendly and easy to book or cancel tickets, look for accommodation in the
destination area and many more. Mobile phones play a vital role in this process and people
having the application of the company installed get benefits. The five stages of travel are
Dreaming, Planning, Booking, Experience and Sharing
hence the sales of the product increases. This is one of the most strategically important thing that
have been done for the process of increasing the value of the business. There are many of the
chances that the people getting attracted towards the ecommerce website. One of the other t
major strategy that can help in the process of developing the business is providing ads in the
third party applications. Hence when the user uses some other application then can see the ads
from the other application in order to enhance the system of the users. Thus it can be said that
mobile phones have exchanges the entire business industry specially the e commerce business
industry by adding extra layers of features which are very much use full for the users of the
system.
Task 4
Developing mobile application for business has been very common since a decade. The
first application was introduced in 2008. Introducing a mobile application for a travel agency
provides the customers a huge amount of information in a single platform. More than 60% of
customers say that the presence of an application has made the process of travelling very easy. It
is very user friendly and easy to book or cancel tickets, look for accommodation in the
destination area and many more. Mobile phones play a vital role in this process and people
having the application of the company installed get benefits. The five stages of travel are
Dreaming, Planning, Booking, Experience and Sharing
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11IMPLEMENTATION OF M-COMMERCE
The experience and sharing stages is a feature added to the application, which allows the visitors
to a definite place to share their experiences, and this assists the costumers who are planning to
travel to that place. Smart phones play an important role in the experience stage because it allows
the customers to share images of that place. Few recommendations for developing a mobile-
based application are as follows
Have a good imagination: For creating good mobile application great imagination is
must. The problems that the customers face while booking their tickets for travelling
should be resolved by the introduction of application. Identification of the problem is the
major aim of the application introduction. The featured of the application should be
decided so that while working on it, the team does not face any problem. Application
should be able to provide certain benefits such as discounts and many more to the
customers. This would not only enhance their productivity but also improve the
experience o the customers.
Dreaming Planning Booking Experience Sharing
Figure 1: The five stages of
travel
The experience and sharing stages is a feature added to the application, which allows the visitors
to a definite place to share their experiences, and this assists the costumers who are planning to
travel to that place. Smart phones play an important role in the experience stage because it allows
the customers to share images of that place. Few recommendations for developing a mobile-
based application are as follows
Have a good imagination: For creating good mobile application great imagination is
must. The problems that the customers face while booking their tickets for travelling
should be resolved by the introduction of application. Identification of the problem is the
major aim of the application introduction. The featured of the application should be
decided so that while working on it, the team does not face any problem. Application
should be able to provide certain benefits such as discounts and many more to the
customers. This would not only enhance their productivity but also improve the
experience o the customers.
Dreaming Planning Booking Experience Sharing
Figure 1: The five stages of
travel
12IMPLEMENTATION OF M-COMMERCE
Identify: Before introducing an application some things should be clear such as the target
users of applications. The development of an application should be done by identifying
the targeted users. Having a vision regarding the users would help the company to
enhance the ratio of success of the app. It should also have knowledge regarding the
devices, which would support the application. The devices that would support the app
should be decided based on the hardware performance, ruggedness, battery life any more.
Some factors that should be considered before choosing mobile platforms are coverage,
performance, device support and many more.
Designing the app: Application design is one of the factors that is responsible for the
success of the application. Developer of the application should focus on UI design,
consider the platform for which it is being designed and multi-touch gestures for the
devices that have touch feature. The UI design plays an important role in the application
designing. The design of the application plays an important role in success of the app
because it creates an impact on the users.
In this task, the goal is to create an application, which would help the business. Some features
included in creating an application are as follows
What to expect Application development for a business is a serious work. It requires
patience as well as time for creating an application. The main concern of the developer is
to make the application error free and free of other issues. Updates are also very
important if an application aims to be completely error free. The organization should
have an approach to provide their clients with maximum engagement to their clients. A
project leader should be present who would ensure that all the activities are going well.
Identify: Before introducing an application some things should be clear such as the target
users of applications. The development of an application should be done by identifying
the targeted users. Having a vision regarding the users would help the company to
enhance the ratio of success of the app. It should also have knowledge regarding the
devices, which would support the application. The devices that would support the app
should be decided based on the hardware performance, ruggedness, battery life any more.
Some factors that should be considered before choosing mobile platforms are coverage,
performance, device support and many more.
Designing the app: Application design is one of the factors that is responsible for the
success of the application. Developer of the application should focus on UI design,
consider the platform for which it is being designed and multi-touch gestures for the
devices that have touch feature. The UI design plays an important role in the application
designing. The design of the application plays an important role in success of the app
because it creates an impact on the users.
In this task, the goal is to create an application, which would help the business. Some features
included in creating an application are as follows
What to expect Application development for a business is a serious work. It requires
patience as well as time for creating an application. The main concern of the developer is
to make the application error free and free of other issues. Updates are also very
important if an application aims to be completely error free. The organization should
have an approach to provide their clients with maximum engagement to their clients. A
project leader should be present who would ensure that all the activities are going well.
13IMPLEMENTATION OF M-COMMERCE
Research and outreach: The maximum part of application development is done behind
scenes. In this process, the organization faces a phase when the team is not able to
communicate with the clients because they focus more in the development of the
application. A checklist should be created which would include all the features that the
app would contain. After that, the development team would extract information regarding
the company and its working principles. Then the team would analyze the category of
customers that the company has. Ways would be found out by which they can be
attracted through the app. The key features of app development are branding, research
and engagement.
Framework: Similar to a website, an app requires wireframes and sitemap. The issues
should be identified in this particular stage in order to make the overall process smooth.
Some parts of this process are content and functionality, wireframes that are the structural
core of the app, integration and branding of the digital platforms, user interface and user
experience.
Development: This process requires huge amount of labors and is very time consuming.
The development process helps the team to understand that the application is very user
friendly and is able to attract customers. After this phase comes the testing phase.
Testing and launching: After the development phase, approaches the testing phase, which
tests how the application actually works. If the testing phase detects any bug it is difficult
to rectify it because the overall process is almost over, it needs more time to start over the
process from very beginning. If the testing phase does not detect any bug, it is ready to
launch.
Research and outreach: The maximum part of application development is done behind
scenes. In this process, the organization faces a phase when the team is not able to
communicate with the clients because they focus more in the development of the
application. A checklist should be created which would include all the features that the
app would contain. After that, the development team would extract information regarding
the company and its working principles. Then the team would analyze the category of
customers that the company has. Ways would be found out by which they can be
attracted through the app. The key features of app development are branding, research
and engagement.
Framework: Similar to a website, an app requires wireframes and sitemap. The issues
should be identified in this particular stage in order to make the overall process smooth.
Some parts of this process are content and functionality, wireframes that are the structural
core of the app, integration and branding of the digital platforms, user interface and user
experience.
Development: This process requires huge amount of labors and is very time consuming.
The development process helps the team to understand that the application is very user
friendly and is able to attract customers. After this phase comes the testing phase.
Testing and launching: After the development phase, approaches the testing phase, which
tests how the application actually works. If the testing phase detects any bug it is difficult
to rectify it because the overall process is almost over, it needs more time to start over the
process from very beginning. If the testing phase does not detect any bug, it is ready to
launch.
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14IMPLEMENTATION OF M-COMMERCE
Task 5
The ecommerce website is one of the most advanced and most important thing that have been
increased in the past years. It have attracted a huge sum of customers doing the businesses in the
world. Yet there are some of the major problems with these services. Some of the serious
services that have been taking place in these sectors. One of the major issue is the legal and
ethical issues related to these. There have been number of issues that are related to these
problems. One of the most serious problem related to these is the web tracking. The ecommerce
websites are web tracking the users in all the places. If the user is logging in with the same email
id in the e commerce web site and the social media sites the then using the mail if details the
websites are tracking every movement of the user and putting up advertisements in the segments.
This is one of the most important and most un-ethical thing that are been done by the ecommerce
website. This can be called as one of the most serious breach in the security of the users. Hence
this is needed to be dealt with care. One of the other major problem in the e-commerce website
is the legal issue of is the copyright protection. There have been numerous cases where there
have been copy right infringement in the e commerce website. This is one of the most serious
issue that have been taken in place in many of the services. Disintermediation and Reinter
mediation is one of the other major issue that have been a serious issue in many of the
organizations. This means that the product goes in many hands in between the buys and the
manufactures. This not only increases the price of the product but also reduces the quality of the
product. Hence this problems are to be taken care of in a very serious manner. The mobile
applications are designed in such a way that other than the user no other can access the
information. Hence if some information other than user gets leaked when someone else is using
the mobile device then it can hamper the security of the person and also ensure that these things
Task 5
The ecommerce website is one of the most advanced and most important thing that have been
increased in the past years. It have attracted a huge sum of customers doing the businesses in the
world. Yet there are some of the major problems with these services. Some of the serious
services that have been taking place in these sectors. One of the major issue is the legal and
ethical issues related to these. There have been number of issues that are related to these
problems. One of the most serious problem related to these is the web tracking. The ecommerce
websites are web tracking the users in all the places. If the user is logging in with the same email
id in the e commerce web site and the social media sites the then using the mail if details the
websites are tracking every movement of the user and putting up advertisements in the segments.
This is one of the most important and most un-ethical thing that are been done by the ecommerce
website. This can be called as one of the most serious breach in the security of the users. Hence
this is needed to be dealt with care. One of the other major problem in the e-commerce website
is the legal issue of is the copyright protection. There have been numerous cases where there
have been copy right infringement in the e commerce website. This is one of the most serious
issue that have been taken in place in many of the services. Disintermediation and Reinter
mediation is one of the other major issue that have been a serious issue in many of the
organizations. This means that the product goes in many hands in between the buys and the
manufactures. This not only increases the price of the product but also reduces the quality of the
product. Hence this problems are to be taken care of in a very serious manner. The mobile
applications are designed in such a way that other than the user no other can access the
information. Hence if some information other than user gets leaked when someone else is using
the mobile device then it can hamper the security of the person and also ensure that these things
15IMPLEMENTATION OF M-COMMERCE
are not done. This is solitary of the furthermost thoughtful subject that have been booked in
apartment in countless of the amenities. Disintermediation and Reinter intervention is one of the
additional chief matter that have remained a thoughtful topic in sundry of the officialdoms
One of the other major problem that many of the users are worried about is the factor
that the user data can be leaked in the web and hence reducing the privacy of the user.
The user puts up every detail like phone number address and banking information. Hence
if the data of the user is leaked then it may cause huge harm to the user.
These are some of the major ethical issues that can take place in the E-commerce
websites and there needs to take care of. It is the work of the management of the E-
commerce websites to ensure that there are proper actions are taken in order to ensure
these things are not done in any website.
are not done. This is solitary of the furthermost thoughtful subject that have been booked in
apartment in countless of the amenities. Disintermediation and Reinter intervention is one of the
additional chief matter that have remained a thoughtful topic in sundry of the officialdoms
One of the other major problem that many of the users are worried about is the factor
that the user data can be leaked in the web and hence reducing the privacy of the user.
The user puts up every detail like phone number address and banking information. Hence
if the data of the user is leaked then it may cause huge harm to the user.
These are some of the major ethical issues that can take place in the E-commerce
websites and there needs to take care of. It is the work of the management of the E-
commerce websites to ensure that there are proper actions are taken in order to ensure
these things are not done in any website.
16IMPLEMENTATION OF M-COMMERCE
References
Ashraf, A.R., Thongpapanl, N.T. and Anwar, A., 2017, May. The Role of Consumer
Innovativeness in Mobile Commerce Usage: A Comparison of Two Emerging Countries: An
Abstract. In Academy of Marketing Science Annual Conference (pp. 565-565). Springer, Cham.
Cao, Y., Lu, Y., Gupta, S. and Yang, S., 2014. The effects of differences between e–commerce
and m–commerce on the consumers' usage transfer from online to mobile channel. International
Journal of Mobile Communications, 13(1), pp.51-70.
Chae, S.H., Lim, J.I. and Kang, J., 2015. A Comparative Analysis of Social Commerce and Open
Market Using User Reviews in Korean Mobile Commerce. Journal of Intelligence and
Information Systems, 21(4), pp.53-77.
Choi, S., 2018. What promotes smartphone-based mobile commerce? Mobile-specific and self-
service characteristics. Internet Research, 28(1), pp.105-122.
Faqih, K.M. and Jaradat, M.I.R.M., 2015. Assessing the moderating effect of gender differences
and individualism-collectivism at individual-level on the adoption of mobile commerce
technology: TAM3 perspective. Journal of Retailing and Consumer Services, 22, pp.37-52.
Harris, A., 2015. Mobile Commerce Ventures in Stockholm: An analysis into the latest channel
taking the retail industry by storm.
Hillman, S. and Neustaedter, C., 2017. Trust and mobile commerce in North
America. Computers in Human Behavior, 70, pp.10-21.
Hu, S.K., Lu, M.T. and Tzeng, G.H., 2015. Improving mobile commerce adoption using a new
hybrid fuzzy MADM model. International Journal of Fuzzy Systems, 17(3), pp.399-413.
Joyce, S.J., Gupta, P.C., Eanuga, A.K.R., Vaidya, M.S., Kasturi, K.C., Gupta, R., Munnangi,
S.K., Jampana, V.L.J.S.K., Undavalli, P.N.V., Nallajerla, K.R. and Sistla, K.M.,
2015. Convergent communications platform and method for mobile and electronic commerce in
a heterogeneous network environment. U.S. Patent 9,098,958.
Jun, J., Lee, K.J. and Kim, B.G., 2016. Factors Affecting User Acceptance of Mobile Commerce
Services. Asia Pacific Journal of Information Systems, 26(4), pp.489-508.
Lee, H.M. and Chen, T., 2014. Perceived quality as a key antecedent in continuance intention on
mobile commerce. International Journal of Electronic Commerce Studies, 5(2), pp.123-142.
Lee, J.M. and Rha, J.Y., 2016. Personalization–privacy paradox and consumer conflict with the
use of location-based mobile commerce. Computers in Human Behavior, 63, pp.453-462.
References
Ashraf, A.R., Thongpapanl, N.T. and Anwar, A., 2017, May. The Role of Consumer
Innovativeness in Mobile Commerce Usage: A Comparison of Two Emerging Countries: An
Abstract. In Academy of Marketing Science Annual Conference (pp. 565-565). Springer, Cham.
Cao, Y., Lu, Y., Gupta, S. and Yang, S., 2014. The effects of differences between e–commerce
and m–commerce on the consumers' usage transfer from online to mobile channel. International
Journal of Mobile Communications, 13(1), pp.51-70.
Chae, S.H., Lim, J.I. and Kang, J., 2015. A Comparative Analysis of Social Commerce and Open
Market Using User Reviews in Korean Mobile Commerce. Journal of Intelligence and
Information Systems, 21(4), pp.53-77.
Choi, S., 2018. What promotes smartphone-based mobile commerce? Mobile-specific and self-
service characteristics. Internet Research, 28(1), pp.105-122.
Faqih, K.M. and Jaradat, M.I.R.M., 2015. Assessing the moderating effect of gender differences
and individualism-collectivism at individual-level on the adoption of mobile commerce
technology: TAM3 perspective. Journal of Retailing and Consumer Services, 22, pp.37-52.
Harris, A., 2015. Mobile Commerce Ventures in Stockholm: An analysis into the latest channel
taking the retail industry by storm.
Hillman, S. and Neustaedter, C., 2017. Trust and mobile commerce in North
America. Computers in Human Behavior, 70, pp.10-21.
Hu, S.K., Lu, M.T. and Tzeng, G.H., 2015. Improving mobile commerce adoption using a new
hybrid fuzzy MADM model. International Journal of Fuzzy Systems, 17(3), pp.399-413.
Joyce, S.J., Gupta, P.C., Eanuga, A.K.R., Vaidya, M.S., Kasturi, K.C., Gupta, R., Munnangi,
S.K., Jampana, V.L.J.S.K., Undavalli, P.N.V., Nallajerla, K.R. and Sistla, K.M.,
2015. Convergent communications platform and method for mobile and electronic commerce in
a heterogeneous network environment. U.S. Patent 9,098,958.
Jun, J., Lee, K.J. and Kim, B.G., 2016. Factors Affecting User Acceptance of Mobile Commerce
Services. Asia Pacific Journal of Information Systems, 26(4), pp.489-508.
Lee, H.M. and Chen, T., 2014. Perceived quality as a key antecedent in continuance intention on
mobile commerce. International Journal of Electronic Commerce Studies, 5(2), pp.123-142.
Lee, J.M. and Rha, J.Y., 2016. Personalization–privacy paradox and consumer conflict with the
use of location-based mobile commerce. Computers in Human Behavior, 63, pp.453-462.
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17IMPLEMENTATION OF M-COMMERCE
Lee, W.H., Miou, C.S., Kuan, Y.F., Hsieh, T.L. and Chou, C.M., 2018. A peer-to-peer
transaction authentication platform for mobile commerce with semi-offline
architecture. Electronic Commerce Research, 18(2), pp.413-431.
Lee, W.O. and Wong, L.S., 2016. Determinants of mobile commerce customer loyalty in
Malaysia. Procedia-Social and Behavioral Sciences, 224, pp.60-67.
Liang, Y., 2015. Research on Factors Affecting Mobile E-Commerce Consumer Trust. In LISS
2013 (pp. 1023-1028). Springer, Berlin, Heidelberg.
Lu, J., 2014. Are personal innovativeness and social influence critical to continue with mobile
commerce?. Internet Research, 24(2), pp.134-159.
Lu, J., 2014. Are personal innovativeness and social influence critical to continue with mobile
commerce?. Internet Research, 24(2), pp.134-159.
McGregor, G.M., McGregor, C.M. and McGregor, T.M., 2014. SIM-centric mobile commerce
system for deployment in a legacy network infrastructure. U.S. Patent 8,639,215.
Ptak, A., 2018. Mobile commerce in Europe-comparative study. Journal of Fundamental and
Applied Sciences, 10(4S), pp.592-596.
Rose, G.G., Lauer, C.B., Gantman, A. and Waltman, J.T., Qualcomm Inc, 2014. Mobile
commerce authentication and authorization system. U.S. Patent 8,914,302.
Sharma, M., 2018. Services of mobile commerce. In Mobile Commerce: Concepts,
Methodologies, Tools, and Applications(pp. 492-516). IGI Global.
Sherwin, F. and Balasubramanian, C.S., CardinalCommerce Corp, 2017. Method and/or system
for extending payment system architectures and/or legacy order processing systems to mobile
commerce applications via text messaging. U.S. Patent Application 15/586,866.
Soffer, D., Elgrichi, Y., Ng, K.H., Siang-Thye, K.H.O.W., Benjamin, C.H.U.A., Salomon, R. and
Maayan-vilian, I.M., VeriFone Inc, 2015. Mobile commerce system. U.S. Patent 9,053,478.
Tan, Y., 2017. Introduction to the Special Issue on Mobile Analytics and Commerce. Journal of
Electronic Commerce Research, 18(4), pp.286-287.
Trivedi, J.P. and Kumar, S., 2014. Determinants of mobile commerce acceptance amongst gen
Y. Journal of Marketing Management, 2(2), pp.145-163.
Wasiq, M., Ahmad, N., Burney, M.T. and Anwar, M., 2018. Consumers’ Perception toward
security of M-commerce transactions-An empirical study. Global Sci-Tech, 10(1), pp.11-21.
Lee, W.H., Miou, C.S., Kuan, Y.F., Hsieh, T.L. and Chou, C.M., 2018. A peer-to-peer
transaction authentication platform for mobile commerce with semi-offline
architecture. Electronic Commerce Research, 18(2), pp.413-431.
Lee, W.O. and Wong, L.S., 2016. Determinants of mobile commerce customer loyalty in
Malaysia. Procedia-Social and Behavioral Sciences, 224, pp.60-67.
Liang, Y., 2015. Research on Factors Affecting Mobile E-Commerce Consumer Trust. In LISS
2013 (pp. 1023-1028). Springer, Berlin, Heidelberg.
Lu, J., 2014. Are personal innovativeness and social influence critical to continue with mobile
commerce?. Internet Research, 24(2), pp.134-159.
Lu, J., 2014. Are personal innovativeness and social influence critical to continue with mobile
commerce?. Internet Research, 24(2), pp.134-159.
McGregor, G.M., McGregor, C.M. and McGregor, T.M., 2014. SIM-centric mobile commerce
system for deployment in a legacy network infrastructure. U.S. Patent 8,639,215.
Ptak, A., 2018. Mobile commerce in Europe-comparative study. Journal of Fundamental and
Applied Sciences, 10(4S), pp.592-596.
Rose, G.G., Lauer, C.B., Gantman, A. and Waltman, J.T., Qualcomm Inc, 2014. Mobile
commerce authentication and authorization system. U.S. Patent 8,914,302.
Sharma, M., 2018. Services of mobile commerce. In Mobile Commerce: Concepts,
Methodologies, Tools, and Applications(pp. 492-516). IGI Global.
Sherwin, F. and Balasubramanian, C.S., CardinalCommerce Corp, 2017. Method and/or system
for extending payment system architectures and/or legacy order processing systems to mobile
commerce applications via text messaging. U.S. Patent Application 15/586,866.
Soffer, D., Elgrichi, Y., Ng, K.H., Siang-Thye, K.H.O.W., Benjamin, C.H.U.A., Salomon, R. and
Maayan-vilian, I.M., VeriFone Inc, 2015. Mobile commerce system. U.S. Patent 9,053,478.
Tan, Y., 2017. Introduction to the Special Issue on Mobile Analytics and Commerce. Journal of
Electronic Commerce Research, 18(4), pp.286-287.
Trivedi, J.P. and Kumar, S., 2014. Determinants of mobile commerce acceptance amongst gen
Y. Journal of Marketing Management, 2(2), pp.145-163.
Wasiq, M., Ahmad, N., Burney, M.T. and Anwar, M., 2018. Consumers’ Perception toward
security of M-commerce transactions-An empirical study. Global Sci-Tech, 10(1), pp.11-21.
18IMPLEMENTATION OF M-COMMERCE
Yadav, R., Sharma, S.K. and Tarhini, A., 2016. A multi-analytical approach to understand and
predict the mobile commerce adoption. Journal of enterprise information management, 29(2),
pp.222-237.
Zhang, D. and Zheng, B., 2017. GPU-Based Post-Processing Color Grading Algorithms in Real-
Time Rendering for Mobile Commerce Service User. In Transactions on Edutainment XIII(pp.
142-148). Springer, Berlin, Heidelberg.
Zhang, D., Kang, Y., Zhou, L. and Lai, J., 2016, December. Continuous User Authentication on
Touch-Screen Mobile Phones: Toward More Secure and Usable M-Commerce. In Workshop on
E-Business (pp. 225-236). Springer, Cham.
Yadav, R., Sharma, S.K. and Tarhini, A., 2016. A multi-analytical approach to understand and
predict the mobile commerce adoption. Journal of enterprise information management, 29(2),
pp.222-237.
Zhang, D. and Zheng, B., 2017. GPU-Based Post-Processing Color Grading Algorithms in Real-
Time Rendering for Mobile Commerce Service User. In Transactions on Edutainment XIII(pp.
142-148). Springer, Berlin, Heidelberg.
Zhang, D., Kang, Y., Zhou, L. and Lai, J., 2016, December. Continuous User Authentication on
Touch-Screen Mobile Phones: Toward More Secure and Usable M-Commerce. In Workshop on
E-Business (pp. 225-236). Springer, Cham.
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