This study material from Desklib covers the implementation of M-Commerce, including deliverables, requirements, and its impact on e-commerce and mobile technology. It also discusses e-governance and the role of mobile applications in the travel industry.
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Running Head: IPLEMENTATION OF M-COMMERCE Implementation of M-Commerce Name of the Student Name of the University Author Note
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2IMPLEMENTATION OF M-COMMERCE Table of Contents Task 1...............................................................................................................................................3 Implementation of M-Commerce work proposal........................................................................3 Requirements for implementing the M Commerce.........................................................................4 Task 2...............................................................................................................................................6 Task 3...............................................................................................................................................8 Task 4.............................................................................................................................................10 Task 5.............................................................................................................................................14 References......................................................................................................................................16
3IMPLEMENTATION OF M-COMMERCE Task 1 Implementation of M-Commerce work proposal Deliverables The deliverables that find importance in the course of completion of the implementation of Mobile commerce in the regular business fields are as follows:- ď‚·Business Analysis Plan In case of business analysis plan, it finds major importance in the field of completion of the project needs proper business analysis planning, due to the fact that the entire business processingisperformedwithhighestefficiency.Businessanalysisplanincludesthe terminologies that are used for calculating the risks that will be present in the completion of the business management. Business analysis planning also helps in understanding the scope of the project. This is the major reason that leads to the proper completion of the project. ď‚·Business Requirement Plan Creation of project plan includes the fact that the data that are present in the project plan helps in understanding the needs and demands for completion of the project. This includes the fact that the data management of the project is processed with complete efficiency. This is the main reason of performing project planning. In the course of project planning, the main advantage that the business requirement plan is implemented in order to start the business initiation of the project. This business requirement plan also helps in the probation of the data that is used for the completion of the project and calculating the risk mitigation techniques that are to be implemented for the completion of the project.
4IMPLEMENTATION OF M-COMMERCE ď‚·Execution of the project Execution of the project is the most important step in the completion of the project, due to the fact that the data management that will be performed with respect to the processing of data management. In the execution phase, the main importance of the project is to understand the basic terminology of the project. This execution phase helps in completion of the project with higher proficiency. ď‚·Project closure Project closure is one of the most important steps that are to be performed with the help of the data. This is one of the main reason that the project closer and the ethical issues are calculated and the data that I required for evaluating the data that are present in the projection of the data management. This is the reason that the project closure is one of the most important steps that is to be completed for accuracy in the processing of the project. In case these deliverables are followed with proper efficiency the project will get completed and this is the sole processing that must be done for the completion of the project efficiently Requirements for implementing the M Commerce Major requirements that are required in the processing of the M commerce and implemented are as follows: - ď‚·Web Server:Implementation of Web server is the basic starting point of implementing M Commerce in the field of data management. Web Server is basically dependent on the projection of the platform. Web Server are portrayed with the help of HTML and CSS. ď‚·Serversoftware:ServerSoftwarehasbeenactingasaplatformthatintendson connecting the data management of the business. Server Software also ensures that the
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5IMPLEMENTATION OF M-COMMERCE connectivityofthebusinessisdecidedbythislayer.Thisisthereasonthat implementation of the server software is very important and the entire efficiency of the project is dependent on this layer. ď‚·Web tools:Web Tools are used for ensuring the security issues of the platform. This is due to the processing of the web tools. This is the main processing tool of the business management. This is the mainfunctionality of the datamanagement, this is one of the main platform advantages that affect the platform in a positive node ď‚·Database System:Database system helps in storing the data that are to be stored in the platform and this helps in completing the data management. This ensures the fact that the businessmanagementiscompletelydependentontheprocessingofthedata management. ď‚·G Networking:Networking of the projection regarding the connectivity is processed with the help of the data management. Networking of the system ensures the fact that the connection in between the severs and the database management system. This helps in understanding the connection of the data management and the business process is conducted with the processing of the networking system. secured connection of the entire data base is dependent on the networking phase of the connectivity ď‚·Browser compatibility:Browser compatibility ensures that the browser compatibility checking has been the only technique to complete the implementing M Commerce in the projection of business management. this is the sole reason that the processing of the business at a higher level Front End:HTML, CSS, JavaScript, Ajax, JQuery Server Side Scripting:PHP, ASP
6IMPLEMENTATION OF M-COMMERCE CMS:WordPress + Woo commerce, Magento, OpenCart, PrestaShop Database:MySQL, MSSQL Project Plan Task 2 The e-governance or the electronic governance can be explained as the application of the information and technology for the process of delivering governmental services in order to exchange information between the government and the public. It is known to be one of the best way in the modern generation for the process of managing the people of the country. With the advancement of the technology there have been a number of changes and this is one of the best thing that have helpedmany of the governments a lot. The governance can be sub divided into 4catagoriesnamely:Government-to-Citizen(G2C),Government-to-Business(G2B), Government-to-Business (G2B), Government-to-Government (G2G). IN the segment of the government to citizen governance there have been made a number of the significant schemes that have been launched in order to enhance the life of the people. Even though, certain E-governance Schemes and Systems have been intended and applied at different level, it has been observed that most concerned people are not using them effectively and efficiently. But in many sectors it have been seen that the acceptance of the people these schemes are not much as not many of the
7IMPLEMENTATION OF M-COMMERCE people are not getting enough benefits from the same. One of the example is the e- governance business plans. In the business schemes although it have been seen that the high end businesses are getting enough help form the government but the small scale orgasaition are not getting benefited that much. Hence the level of acceptance have been reduce. The ultimate objective of the e- governance is to prove an increased and significant amount of the portfolio to the public in a very easy and cost efficient manner. One of the major advantage of this to the public is that the process is very transparent and hence every action of the government are visible to the public. Hence there are very much less chances of any scams by either of the parties. With the increase rate of the users like the users of the mobile devices and the internet the people can easily connect to every service of the government. Although apart from the advantages of the e- governance there are some of the major disadvantages which reduces the chances of increase G2C services. One of the main disadvantage is the lack of the equality in the producing enough public access to the internet and the hidden agendas of the government in the services. These are reducing the interest of the public in e-governance. One of the other major problem is this the fact that with the enhancement of the technology there would be less chances of the security of the services and with the use of the more electronic devices the government would be able to look in every aspect of the citizens life and hence reducing the privacy of the citizens. One of the other major problem that the common public is that if all the data are available to the government there is any single breach in the security of the services then the entire life of the person can go through the hackers. Hence the public are reluctant to use the services of the e- governance. In order to reduce such kind of things there can be made many changes so that the common public starts believing the government. The most important thing that is needed to be done is to teach the common public about the benefits of the e-governance. The more the public
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8IMPLEMENTATION OF M-COMMERCE will know about it the more the public will believe the government. Further there needs to be a proper and transparent plan explained to the people so that the people can properly understand the e-governance concept. The government needs to make proper application which can help the public to use and store data. Further the government needs to set up more integration of the difference modern technologies like the cloud computing, Internet of things in order to enhance the support towards the customers. The government also needs the public to let use the software for free as if the software are made proprietary then there can be chances of the people not using the software. The government also needs to make sure that the data that are stored in the databases of the customer are much secured and there are no chances of any external person for accessing the data. Also there needs to a proper maintainers of the applications and the databases in which the data are stored. Further the organization must make sure that people must use all the software in a proper manner so that there are very less chances of any error from the public side. Task 3 The mobile technology is one of the most interesting and sophisticated thing that have been evolving with the time. Since the late 20s there have been a numerous changes that have been made in this technologies. According too many of the reports that each individual now possess at least one mobile phone. The organizations like the Apple, Samsung, and Google have bought some of the most revolutionary changes in the world. In the present times the mobile phones processing power are more than many of the computer systems in the world. It can be said that in the modern world everything is possible. In terms of the software numerous changes are being made in order to run all the software in the mobile platform. Now every software that one was able to run in the mobile platform can be run in the mobile devices. Every organization are working in such a process that their software can run in the mobile platform. The mobile
9IMPLEMENTATION OF M-COMMERCE platform have helped a lot in the process of increasing the sale of the e-commerce. With the help of the mobile devices now the people are able to use the mobile phone and the ecommerce at any point of time everywhere and anywhere. All the people needs is the mobile and internet connections. The software which are mostly used in the businesses like Microsoft office, ERP systems are readily available in the mobile market for free. Hence making it easier for the users to access these things without the use of the computer systems. Hence it becomes easier to do a lot of work without the huge computer systems in terms of the mobile phones. Also one of the major advantage of these systems are the use of these system is the security of the devices. These devices are very much secured and one can use these system without any problem and hence keeping the data safe and secured. The mobile phone technology have helped a lot in the development of the e commerce web sites. The ecommerce is itself one of the most advanced technologies that have helped the people in the process of the development in terms of the technology. With the inclement of the ecommerce and mobile phone application the user is just one client away from using the things for the process of the development. IN the modern time for every ecommerce website one of the primary aim is to develop a proper ecommerce website that can help in the process of development of the business or reduce the chances to service in the business. One of the leading factor that have helped the e-commerce to stand up in the mobile market is the social media networks. The social media networks which is mostly used in the mobile devices have helped a lot to progress. With the mobile devices the when surfers though the social media then sees an advertisement of a certain item that is available in the e commerce sites. Hence it must be said that the social media have helped a lot in the process of advertisement of the products. One of the other major factor is that when a user buys a produce then refers the same to the other users and
10IMPLEMENTATION OF M-COMMERCE hence the sales of the product increases. This is one of the most strategically important thing that have been done for the process of increasing the value of the business. There are many of the chances that the people getting attracted towards the ecommerce website. One of the other t major strategy that can help in the process of developing the business is providing ads in the third party applications. Hence when the user uses some other application then can see the ads from the other application in order to enhance the system of the users. Thus it can be said that mobile phones have exchanges the entire business industry specially the e commerce business industry by adding extra layers of features which are very much use full for the users of the system. Task 4 Developing mobile application for business has been very common since a decade. The first application was introduced in 2008. Introducing a mobile application for a travel agency provides the customers a huge amount of information in a single platform. More than 60% of customers say that the presence of an application has made the process of travelling very easy. It is very user friendly and easy to book or cancel tickets, look for accommodation in the destination area and many more. Mobile phones play a vital role in this process and people having the application of the company installed get benefits. The five stages of travel are Dreaming, Planning, Booking, Experience and Sharing
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11IMPLEMENTATION OF M-COMMERCE The experience and sharing stages is a feature added to the application, which allows the visitors to a definite place to share their experiences, and this assists the costumers who are planning to travel to that place. Smart phones play an important role in the experience stage because it allows the customers to share images of that place. Few recommendations for developing a mobile- based application are as follows ď‚·Have a good imagination: For creating good mobile application great imagination is must. The problems that the customers face while booking their tickets for travelling should be resolved by the introduction of application. Identification of the problem is the major aim of the application introduction. The featured of the application should be decided so that while working on it, the team does not face any problem. Application should be able to provide certain benefits such as discounts and many more to the customers.Thiswouldnotonlyenhancetheirproductivitybutalsoimprovethe experience o the customers. DreamingPlanningBookingExperienceSharing Figure 1: The five stages of travel
12IMPLEMENTATION OF M-COMMERCE ď‚·Identify: Before introducing an application some things should be clear such as the target users of applications. The development of an application should be done by identifying the targeted users. Having a vision regarding the users would help the company to enhance the ratio of success of the app. It should also have knowledge regarding the devices, which would support the application. The devices that would support the app should be decided based on the hardware performance, ruggedness, battery life any more. Some factors that should be considered before choosing mobile platforms are coverage, performance, device support and many more. ď‚·Designing the app: Application design is one of the factors that is responsible for the success of the application. Developer of the application should focus on UI design, consider the platform for which it is being designed and multi-touch gestures for the devices that have touch feature. The UI design plays an important role in the application designing. The design of the application plays an important role in success of the app because it creates an impact on the users. In this task, the goal is to create an application, which would help the business. Some features included in creating an application are as follows ď‚·What to expect Application development for a business is a serious work. It requires patience as well as time for creating an application. The main concern of the developer is to make the application error free and free of other issues. Updates are also very important if an application aims to be completely error free. The organization should have an approach to provide their clients with maximum engagement to their clients. A project leader should be present who would ensure that all the activities are going well.
13IMPLEMENTATION OF M-COMMERCE ď‚·Research and outreach: The maximum part of application development is done behind scenes. In this process, the organization faces a phase when the team is not able to communicate with the clients because they focus more in the development of the application. A checklist should be created which would include all the features that the app would contain. After that, the development team would extract information regarding the company and its working principles. Then the team would analyze the category of customers that the company has. Ways would be found out by which they can be attracted through the app. The key features of app development are branding, research and engagement. ď‚·Framework: Similar to a website, an app requires wireframes and sitemap. The issues should be identified in this particular stage in order to make the overall process smooth. Some parts of this process are content and functionality, wireframes that are the structural core of the app, integration and branding of the digital platforms, user interface and user experience. ď‚·Development: This process requires huge amount of labors and is very time consuming. The development process helps the team to understand that the application is very user friendly and is able to attract customers. After this phase comes the testing phase. ď‚·Testing and launching: After the development phase, approaches the testing phase, which tests how the application actually works. If the testing phase detects any bug it is difficult to rectify it because the overall process is almost over, it needs more time to start over the process from very beginning. If the testing phase does not detect any bug, it is ready to launch.
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14IMPLEMENTATION OF M-COMMERCE Task 5 The ecommerce website is one of the most advanced and most important thing that have been increased in the past years. It have attracted a huge sum of customers doing the businesses in the world. Yet there are some of the major problems with these services. Some of the serious services that have been taking place in these sectors. One of the major issue is the legal and ethical issues related to these. There have been number of issues that are related to these problems. One of the most serious problem related to these is the web tracking. The ecommerce websites are web tracking the users in all the places. If the user is logging in with the same email id in the e commerce web site and the social media sites the then using the mail if details the websites are tracking every movement of the user and putting up advertisements in the segments. This is one of the most important and most un-ethical thing that are been done by the ecommerce website. This can be called as one of the most serious breach in the security of the users. Hence this is needed to be dealt with care. One of the other major problem in the e-commerce website is the legal issue of is the copyright protection. There have been numerous cases where there have been copy right infringement in the e commerce website. This is one of the most serious issue that have been taken in place in many of the services. Disintermediation and Reinter mediation is one of the other major issue that have been a serious issue in many of the organizations. This means that the product goes in many hands in between the buys and the manufactures. This not only increases the price of the product but also reduces the quality of the product. Hence this problems are to be taken care of in a very serious manner. The mobile applications are designed in such a way that other than the user no other can access the information. Hence if some information other than user gets leaked when someone else is using the mobile device then it can hamper the security of the person and also ensure that these things
15IMPLEMENTATION OF M-COMMERCE are not done. This is solitary of the furthermost thoughtful subject that have been booked in apartment in countless of the amenities. Disintermediation and Reinter intervention is one of the additional chief matter that have remained a thoughtful topic in sundry of the officialdoms ď‚·One of the other major problem that many of the users are worried about is the factor that the user data can be leaked in the web and hence reducing the privacy of the user. The user puts up every detail like phone number address and banking information. Hence if the data of the user is leaked then it may cause huge harm to the user. ď‚·These are some of the major ethical issues that can take place in the E-commerce websites and there needs to take care of. It is the work of the management of the E- commerce websites to ensure that there are proper actions are taken in order to ensure these things are not done in any website.
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