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Business Communication Skills for Business InTRODUCTION 1 TASK 11 Covered in PPT1 TASK 21 Oral Communication Skills for Business InTRODUCTION

   

Added on  2020-10-23

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Communication Skills forBusiness
Business Communication Skills for Business InTRODUCTION 1 TASK 11 Covered in PPT1 TASK 21 Oral Communication Skills for Business InTRODUCTION_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Covered in PPT...........................................................................................................................1TASK 2............................................................................................................................................1Oral communication....................................................................................................................1TASK 3............................................................................................................................................2CONCLUSION................................................................................................................................4REFERENCES................................................................................................................................5.........................................................................................................................................................6
Business Communication Skills for Business InTRODUCTION 1 TASK 11 Covered in PPT1 TASK 21 Oral Communication Skills for Business InTRODUCTION_2
INTRODUCTIONCommunication is a process of transferring information to another in an effectivemanner. It is ability to convey message to other person in which manager easily shareinformation between people at workplace for attaining commercial benefit. As it is important forevery person in every day activity to exchanging conversation with another person. It is two wayprocess and it can be verbal and non verbal (Jackson, 2014). Present report discussed aboutcommunication models and system. Along with this, oral communication is also present in thisreport. Furthermore, communication in writing is also discussed here. TASK 1Covered in PPTTASK 2Oral communicationOral communication is consider as an important method through which sender cancommunicate with the receiver by using interviews and many more. With the help of this, bothparties easily communicate with each other. Along with this, face to face communication sendereasily communicate with receiver. It can be written form and at the same time also reduce thechances of arising any kind of issues and conflicts between sender and receiver.Along with this, there is an effective case in which customers are not happy withcompany products and services (Hashim, 2015). As company create interview questions for thepurpose of providing them better satisfaction. In this interview conversation is follows:Interview ConversationCustomer: Is this type of services are provide to their customers with less quality?Response: Sorry for out mistake sir. We tries to make quality services for you as per needs andthis type of mistake do not repeat again. Customer: What is this? You are joking with me? Your services is very poor for me. Response: Sir really sorry for this. I make sure that you are not facing this type of issue withyour products. For this, I will give you compensate and provide another product.Customer: Not at now, I really disappointed with your services so that I don't want to buy anykind of products from you. 1
Business Communication Skills for Business InTRODUCTION 1 TASK 11 Covered in PPT1 TASK 21 Oral Communication Skills for Business InTRODUCTION_3

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