This article discusses the importance of codes of ethics in the ICT industry and analyzes a situation where an organization is not adhering to these codes. It also provides insights from the point of view of an ICT professional using the ACS code of ethics.
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o taree elopmentS f wD v1 SOFTWARE DEVELOPMENT By Name Course Instructor Institution Location Date
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o taree elopmentS f wD v2 Introduction Codes of ethics are the sets of moral principles which deals with doing what is bad or good having moral obligations and duties. These ethics are very important in most work as well as any profession just like in ICT industry. The codes of ethics will ensure that experts operate in the required state of the profession. As ICTproceedstoplaceaprogressivelyinescapablepart in all our lives, the way in which ICTexpertsconduct themselves will be subject tomore prominentexamination. Toreallycall themselvesexperts, those working in ICT must notas it wereworkwithinthe bounds of the law, but gobeyondthat to conduct themselvesmorallyand capable at every time. The ACS code ofethicspermits a yardstick for both its ICTspecialists andindividuals whoesteemproficientguidelines.Reveredwithin thecode are sixethicsto which ICTspecialists shouldfollow: thesupremacyof theopenintrigued; theimprovementof the quality of life; genuineness; competence;proficientadvancement;competence(Maxwell, 2013). As ICT proceedstoplaceaprogressivelyinescapablepartin all our lives, the way in which ICT specialistsconduct themselves will be subject tomore prominentexamination. Toreallycall themselvesspecialists, those operates in ICT should notas it wereworkwithin the bounds of the law, but gopastthat to conduct themselvesmorallyandcapable at all times.Reveredwithin the code are sixstandardsto which ICTexpertsmustfollow: thesupremacyof theopenintrigued; theimprovementof the quality of life;genuineness; competence;proficientadvancement; professionalism(Currie, 2011). ANALYSIS OF THE SITUATION USING THE DOING ETHICS TECHNIQUE
o taree elopmentS f wD v3 Doing ethics techniques are very important as they guide the way of operation for the professionals working in the software development(Hamid, 2011).The work plan for the development of the software is not made clear to the customers who fund the whole project. This is done since the developers are sure that the customers do not understand the scope of the development task hence they take the advantage of that and in most cases, they can overcharge the customers because they do not know how much they need to pay for the same(Kultgen, 2011).It has come to a normal practice of sneak into the maintenance in the development work. These acts are against the codes of ethics in the ICT professional, some of these doing ethics techniques for the ICT includes the following; ¨ i.Thou shalt you not harm people in any way using the computer. ii.You should not hinder with other person´s files in the computer. iii.You should not use the computer to steal from others individual. iv.One should not use the computer to bear false witness. v.Thou shalt you use a computer in a way which ensures deliberation and respect for fellow human being. In this software development, all the software development are performed and done against the budget codes which is also against the codes of ethics for the operation of the ICT(Ptilum, 2013).The software developer operates against the ethics by harming the people financially (customers). The developers ought to have been open and make the customers understand the full operation of the software development in terms of how much they are required to pay for the activities. Such actions are totally against the ethics of operation of the IT profession(Bott, 2013).When one pays for the activity like in this case customers pay for the service of software development but they are not even aware of how much they need to pay results to overpay. The
o taree elopmentS f wD v4 developers may in some cases ask the customers to pay the more money like double the amount they need to pay. The customers in some cases may pay even if the development is fully complete, but they cannot know since they are kept at bay even though all the development activities are done by them but the payment is done an internal fund transfer(Wiener, 2011).From the code of ethics, Thou shalt not use the computer to steal from others. These software developers basically steal from their own customers since they are able to ask the customers to pay for more than what they ought to pay. If this software development firm was acting within the required ethics, it was to put everything clear so that every customer fathoms how much they need to pay for the software development(Reynolds, 2018).When every ICT organization adhere to the above-mentioned code of ethics then the organization will be termed as a good organization which operates within the required codes of ethics according to the IT profession. ANALYSIS OF THE SITUATION FROM THE POINT OF VIEW OF AN ICT PROFESSIONAL USING THE ACS CODE OF ETHICS The ACS codes of ethics are part of the ACS constitution, when one is a member, he or she needs to uphold as well as advance the dignity, honour and efficacy of being an expert (McDermid, 2013).This includes being a good individual/ organization operating within the regulation. Some of the ACS codes of ethics in the ICT industries include the following;
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o taree elopmentS f wD v5 i.Honesty in the operation ii.Competence iii.Professional development iv.Professionalism v.Authority and responsibility vi.Experience and knowledge vii.Attitude viii.Primacy to the public interest ix.Be just and take action to avoid discriminate. A computingproficientought tobestraightforwardandgivea fullrevelationof allgermane frameworkcapabilities,restrictions, and potentialissuesto thesuitableparties. Making purposelywrongordeceivingclaims,creatingordistortinginformation,advertisingortolerating bribes, and otheruntrustworthyconduct is aninfringementof the Code. Computingexperts ought tobegenuinealmosttheircapabilities, andapproximatelyanyimpedimentsin their competence tototalanassignment(Krul, 2016). Computingexpertsought tobebluntaroundany circumstances that might lead to eithergenuineorseenclashesofintriguedorsomething else tends toweakentheautonomyof their judgment.Besides, commitmentsought tobe honoured. Computingexpertsought tonotdistortan organization'sarrangementsorstrategies, andought to nottalkfor thesakeof an organization unless authorized to do so As an IT expert, it is advisable to be very honest in his undertakings and makes everything they do in the company. This will ensure that even the clients trust the activities and services they offer. When there is trust in the activities the IT expert do, there will be more client who
o taree elopmentS f wD v6 entrusts their services and this will make them realize more profit and make a lot of money in their services. In this software development, there is no honesty since the customers are not aware of any issue and operations in the development of this software(Soraj, 2016).An honest IT expert equates to a good quality of performance in any IT organization. Under the ACS code of honesty, there are some ethics which clearly outline what is expected from an ICT specialist. Some of these are; the organization must not knowingly mislead a client or potential client as to the suitability of a product or service. The organization should not parody my knowledge or skills. This organization of software hence operates against the required code of ethics for ICT since the organization is misleading the client to the sustainability of the services(Heathcote, 2016). All the development works are funded by the clients yet they are not aware of how much money they should pay. This will give the organization a lot of room to steal from the customers and in long run jeopardize the reputation of the organization which will definitely result to loss of the loyalty of the customers to the organization(Lucas, 2013).Another IT ACS code of ethics states that there should be primacy to the public interest. The ICT organization should, therefore, put the interest of the public first and not the organizational own interest. For this software development organization customers who in another way can be termed as the public is not given first priority(McDermid, 2015).The organization is using their powers to undermine their own customers.Within thesituationof this Code, theopenintriguedtakes priorityoverthe individual, sectional and privateinterface, and anyclashesought tobesettledin supportof theopenintrigued. In ones´ operation, heought toprotecttheinterfaceof yourquick partners, provided that these interestsdon't strifehaving theobligationanddevotionyou owe to theopen. It is very important for an ICT specialist to put the customers first in their operations.
o taree elopmentS f wD v7 When the customers feel that their interest is put first they will like the organization and this will as well attract more customers into the same organization. This is very important to an ICT expert since most customers will love their services and the end result is a lot of profit to the ICT organization. Another very important ACS code of ethics for ICT specialist is to be just and to avoid discrimination. This is actually contrary to what is the case in this software development where the customers are highly discriminated against and they are mistreated in this organization (Jungers, 2012).The organization ought to treat the customers as one of their own and to make matters worse, it is the customers to pay for the software development in this ICT organization. The values ofuniformity,resistance,regardfor others, andequityadministerthisguideline. Decencyrequires thatindeedcautiouschoiceformsgivea fewroads for achangeof grievances. Computingexpertsought tocultivatethe reasonableinterestof allindividuals,countingthose of underrepresentedbunches. Biasedseparationon thepremiseof age, colour,inability, ethnicity, family status,sex personality, labour unionenrolment, military status, nationality, race, religion orconviction, sex, sexualintroduction, or any otherimproperfigureis anunequivocalinfringementof the Code. Badgering,countingsexualbadgering, bullying, and othermanhandleofcontrolandspecialist, maybe aframeofsegregationthat,amongotherhurts, limitsreasonablethe virtual and physical spaces where suchbadgeringtakesput(Raul, 2012).When the customers feel they are not discriminated in the organization they get services from, they become more into the organization and in some cases they can even recommend the organization to their friends, this will definitely result to the advertisement of this organization which will result to more customers hence more profit to the organization.
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o taree elopmentS f wD v8 Another ACS codes of ethics in ICT is the professionalism, the organization should operate with lots of professionalism. This will make their customers entrust their services and make the organization´s reputation grow as fast as possible and results in more profit for the organization. It hasn´t had the opportunity toprogressoverplentifula long timeandgetit possessesmeasuresandperforming. The ACS istryingtoprogressopencertaintywithin theICT industry(Brunnstein, 2015). It isbasicthat members of the Societykeep upproficientguidelines thatmake stridesandimprovethe industry'spicture,particularlywithin theworking environment. Everyone has a right to be respected and treated with a lot of care. Discrimination isamateurishbehaviour, as is anyframeofbadgering. It canas wellgivebolsterfor taking fittingactivity, including whistleblowing,in caseyoufindan ACSpartlocks ininuntrustworthy conduct(Piotrowska, 2013). Another ACS code of ethics for IT expert is professional development, in this code of ethics, it is expected that the specialists to provide special skills and advice. For this to be effectively done there must be kept up to date. The manager of the organization should encourage the colleagues and other staff to do the same thing. In this software development firm, the opposite is witnessed as the organization does not advice the customers correctly on what they are supposed to do. The customers pay for the software development and still, they are not aware of how much they need to pay, the organization is not giving the correct advice on the organization(Ansara, 2014).Under this code of ethics, the organization needs to conduct an educational support, professional development as well as training in ICT which reflect the diverse requirements of individual professional as well as their several career paths. The education which should be done here is done to the customers to enable them to understand the operation of the software development of the organization(Lavrakas, 2013).Actually, this will
o taree elopmentS f wD v9 highly encourage the customers to be very loyal to the organization and highly boost the company´s reputation. Conclusion In conclusion, the codes of ethics are very important in practising as an ICT expert as aforementioned above. With effective application and adherence to these code of ethics, the organization will ensure a safety survival as well as maintaining a good reputation of the organization. According to some of the codes of ethics discussed above, it is not proper for the organization to steal from any individual, the organization should not harm anybody in their operations. That is contrary to what this organization was actually doing. Therefore this organization is not operating according to the requirements of the ICT ethics techniques. The organization also is not operating according to the ACS codes of ethics which affect the operation of the ICT firm. These ACS highly affects the ICT from the expert point of view. Some of these ACS as discussed above are honesty, professionalism among others. When these codes adhere then the organization will actually realize a lot of profit and at the same time boost the organizational reputation. It is therefore recommended that the organization should perform their operation in honesty, the organization should not steal from customers, and the organization should have the public interest at heart. It is recommended that the organization should let the customers know the amount of money they need to pay for the organization. This will make the customer feel that the organization is more open to them hence they will be more loyal to the organization.
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