Reflection on Knowledge Management

This reflective paper discusses the importance of knowledge management (KM) in organizational management, theories and frameworks related to KM, and the article's credibility. It also reflects on the author's thinking and how the article influenced it.

Running Head: REFLECTION ON KNOWLEDGE MANAGEMENT 0
Knowledge Management
Reflection on Knowledge Management
(Student Details:)
12/9/2018

Reflection on Knowledge Management 1
Contents
Knowledge Management...........................................................................................................2
Purpose of the Article and Main points......................................................................................2
Knowledge Management Theories and Frameworks.................................................................2
Critique of the article (whether it is well-researched, reliable and credible).............................3
Article influence on my thinking...............................................................................................4
Conclusion..................................................................................................................................4
References..................................................................................................................................6

Reflection on Knowledge Management 2
Knowledge Management
Purpose of the Article and Main points
This reflective paper is containing my views on the journal “Knowledge Management (KM)
as an important tool in Organisational Management” written by (Omotayo 2015). The
reflective practice and evaluation on the above case will allow me to apply the acquired
knowledge regarding knowledge management in future for personal as well as professional
development. The selected case is demonstrating that KM is an important motorist of
organisational performance as well as an essential tool for organisational competitiveness,
profitability and survival (Gao, Li and Clarke 2008). Thus, I will discuss some KM theories
and frameworks related to this selected writing so that my knowledge base can be nourished
for the future development. At the same time, I will also discuss credibility and reliability of
the information provided in the selected article.
Knowledge Management Theories and Frameworks
After evaluating, analysing and reviewing the article I observed that here, KM is recognized
as a framework of planning an organisation’s structures, processes and strategy. With the
help of KM, the organisation can utilise what they already know for learning and creating
social and economic values for their customers as well as community (B. Hislop 2010).
While using KM, organisations require a nice capacity for retaining, developing, organising,
and utilising their employees' abilities to remain at the lead and have superiority over their
competitors (Omotayo 2015).
Other theory of KM according to this article explains that Knowledge and KM is observed as
an imperative feature for the survival of the organisations. Besides, the key to understand the
successes as well as let-downs of KM within the organisations is the recognition of resources
which enable organisations to create, recognize, distribute as well as transform knowledge all
over (Omotayo 2015).
Knowledge is defines as a mixture of contextual information, framed experience, values and
expert insight which offers a framework to evaluate and incorporate new info and
experiences. Moreover, knowledge originates as well as applied in the minds of knowers to
provide results for developing organization or others. Moreover, the emphasis of KM is

Reflection on Knowledge Management 3
always to interconnect processes, people and technology for fulfilling the purpose of
leveraging knowledge for positive results (Allee 2008).
In this article KM is defined with the help of 4 major components of KM and to manage
knowledge effectively, consideration must be given to 4 important components as follows:
 People
 Knowledge
 Processes
 Technology (Omotayo 2015).
According to this knowledge framework, the above components are also known as KP2T and
it is the base of KM for managing peoples, organization, processes as well as technology.
Knowledge is essential for the KM, then people are the second component and in my opinion
without people knowledge and KM is nothing because peoples are the knower of the
knowledge. After that processes come, process is the method through which knowledge is
been utilised and applied to any system for getting desired results. The last component is
technology, which is the fourth pillar of the knowledge base and it is required for applying
knowledge effectively in an efficient way (Hislop, Knowledge management in organisations:
A critical introduction 2013).
Critique of the article (whether it is well-researched, reliable and
credible)
In my opinion, the article (Omotayo 2015) is well researched and credible source of
information yet it got failed to deliver the consequences, if KM fails to enhance value of the
organisation. If I will quote the results of my research over this topic then failed KM is only
cost exhaustive, of no use, or counterproductive. Likewise, a relevant question which is being
asked in the selected writing is that whether knowledge is forever provides something good
or not, and as a result knowledge has been assumed to be always positive in this article.
However, it is really difficult to consider that knowledge and KM is always good and positive
(Baloh, DEsouza and Paquette 2011).
Moreover, it has been debated in this article that knowledge and its management are those
resources which provide organisations with sustainable competitive profits (Baloh, DEsouza
and Paquette 2011). However, knowledge and KM as such does not have considerable value

Reflection on Knowledge Management 4
for the firms while building their competitive profits, still containing the relevant knowledge
as well as the capability to manage and leverage that knowledge is a great strategic
management tool any day (Bosua and Venikitachalam 2013).
In essence, it is therefore suggested by me that KM in organisations for looking out the
means to maintain, gain and leverage knowledge for achieving a lead to greater levels of
progress for organisations is important (Hislop, Knowledge management in organisations: A
critical introduction 2013).
Article influence on my thinking
After analysing this article (Omotayo 2015), my opinion for the KM has been strengthen and
I can easily determine that effective KM minimizes operational costs and enhances
productivity as it provides many benefits like we all need to spend comparatively less time
while recreating existing knowledge through better KM. I also realized that if info is accurate
and easy to access then it lessens the requirement for co-workers to disturb each other
through chats, emails and support tickets. Now my thinking has evolved regarding KM in a
way that KM seems like a system which assists people in any organization for sharing,
accessing, and updating business knowledge as well as information.
After reading this article, I would like to suggest that for achieving goals and objectives better
in an organization, effective KM technique should be adopted. I observed that effective KM
contributes a lot to improved excellence and profitability because of its capability of reducing
costs as well as expanding business (Dul, Ceylan and Jaspers 2011). Moreover, in the context
of organizational development KM is a way to improve products and services in any
company as after utilising KM system responds faster which enhances overall efficiency of
any organization.
Conclusion
In conclusion, my thinking has been influenced after reading the article (Omotayo 2015) and
now I can suggest and evaluate many things about KM from the perspective of introducing it
into an organization. I have discussed the significance of KM in organisations being a critical
element for the organisations that are in quest of ensuring strategic sustainable competitive
profit over others. Besides, I got to know that processes as well as technology alone cannot
run an organisation, yet its people as well as the knowledge which reside in the peoples both

Reflection on Knowledge Management 5
are the integral pivot in an organisation’s success. Thus, I will suggestively recommend that
for being successful, an organisation must pay the attention not only to the technology and
processes but to the knowledge and its employees.

Reflection on Knowledge Management 6
References
Allee, V. “12 Principles of knowledge management.” Training and development 51, no. 11
(2008): 71-74.
Baloh, P., k.c. DEsouza, and S. Paquette. The concept of knowledge. Eds. New York: Neal-
Schuman Publishers Inc., 2011.
Bosua, R., and K. Venikitachalam. “Aligning strategies and processes in knowledge
management: a framework.” Journal of Knoledge Management 17, no. 3 (2013): 331-
346.
Dul, J., C. Ceylan, and F. Jaspers. “Knowledge workers’ creativity and the role of the
physical work environment.” Human Resource Management 50, no. 6 (2011): 715-
734.
Gao, F., M. Li, and S. Clarke. “Knowledge, management, and knowledge management in
business operations.” Journal of Knowledge Management 12, no. 2 (2008): 3-17.
Hislop, D. “Knowledge management as an ephemeral management fashion?” Journal of
Knowledge Management 14, no. 6 (2010): 779-790.
—. Knowledge management in organisations: A critical introduction. 3rd Ed. UK: Oxford
University Press, 2013.
Omotayo, F.O. “Knowledge Management as an important tool in Organisational
Management: A Review of Literature.” Library Philosophy and Practice (e-journal),
2015: 1238.