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Importance of Operation Management

Added on - 23 Nov 2020

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MANAGEMENT ANDOPERATIONS
Table of ContentsINTRODUCTION..........................................................................................................................1LO 1...............................................................................................................................................1P1 Different roles and characteristics of leader and a manager.............................................1LO 2................................................................................................................................................3P 2 Examine examples of How the role of a leader and function of manager apply in differentsituation..................................................................................................................................3P 3 Different theories and models of approach, including situational, system and contingencyleadership...............................................................................................................................4LO 3.................................................................................................................................................5P 4 the key approaches to operation management and the role that leaders and managers play55. The importance and value of operation management in achieving business objectives...7LO 4.................................................................................................................................................9P 6 Factors within business environment that impact upon operational management anddecision making by leaders and managers............................................................................9CONCLUSION.............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONManagement and operation is related to managing the various activities of organisation toachieve the organisation objectives effectively and efficiently. Operation management assist inmanaging various operation to enhance the productivity of organisation and improve theirperformance. It is important to manage the operation as it is important for the growth andsuccess of business. This report will provide differentiation between the role of leader and afunction of manager. Moreover, this assignment will provide understanding about differenttheories and models of leadership. Furthermore, it will explain various key approaches ofoperation management and the role of leader and managers. Also, it will provide informationabout various factors which affect business environment. For this study Marks and Spencer willbe consider to complete various task. It is organisation operating in retail sector and providingvarious products and services such as home products, food products, clothing etc.LO 1P1 Different roles and characteristics of leader and a manager.Leader :A leader is a person that influences the followers to achieve a specific goals andobjectives. It is the person that motivate and encourages the followers to improve theirperformance to achieve the objective (Brandon-Jones and et.al., 2016).Manager :Manager is a person that is responsible for managing various operations oforganisation. It is responsible for planning, organizing, direction, coordination and controlling.Difference between leader and managerDifferenceLeaderManagerMeaningIt is person that influences itsfollowers to a chive theparticular goals and objectivesset.Whereas, manage is a [personthat is responsible formanaging various operationsof organisation.AimThe aim of leader is growthand developmentOn the other hand, manageraim to attain the requiredresult.FocuspeopleProcess and procedureChangeLeader promoted changeManagers react to change
DecisionLeaders facilitates decisionManagers are responsible formaking decisions.Role of leaderIt is a representative of organisation.It integrates and reconcile the personal goal with organisational goals.It motivates the followers to achieve desired result.It provides job satisfaction to employees by providing them various benefits.Characteristic of a leaderLeader has a good influencing power.It has good communication skills which are required to coordinate with followers.Leaders are innovative.Role of managerIt is the duty of manager to formulate various policies and strategies to achieveorganisational goals.It monitors the work of subordinates to identify their performance towards achievementof organisational goals.It allocates resources such as human, physical and monetary resources.Characteristics of manager :It makes effectively decision s for organisation to achieve the goals effective andefficiently.A manager have to acquire managerial skills.Managers have the ability to manager the operations effectively and manage the time.Functions of managersPlanning: managers is responsible for making various plans and strategies regardingfuture goals and objectives. It means selecting future goals and objectives (Gillen,Jacquillat and Odoni, 2016).Organising :It means organising the various activities in proper order. It meansdelegating the authority to the subordinates.
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