Table of Contents INTRODUCTION...........................................................................................................................1 PART 1............................................................................................................................................1 Introduction.................................................................................................................................1 Organisation structure.................................................................................................................1 Organisation design and its relation to organisation structure....................................................2 Investigation into two approaches to identify how the organisation ensure the HR function contributes to the organization design.........................................................................................3 HR practices in responsive to change in internal and external environment..............................4 Conclusion and recommendation................................................................................................4 PART 2............................................................................................................................................5 Change management...................................................................................................................5 Role of HR in managing changes and Organisational design in that respect.............................6 Organisation design.....................................................................................................................7 Recommendation.........................................................................................................................8 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9 .......................................................................................................................................................10
INTRODUCTION Human resource consider as an important assets in organization as it deals with all kind of issues related with employees. In this regards,manager is amenable for bring off as well as handlingall the activities like compensation and long term growth opportunity that assist in accomplishing success at market place. In the main overall success of organization is highly depend on its individual who put their efforts for attaining sustainability at workplace (Acciaro, 2015). Along with this, it also contribute in attaining objectives by reducing performance gap at workplace. For attaining the same, manager and leader also consider as a crucial part within the organisation as they motivate and inspire workers to make them productive. Current report is based on Tesco, is a famous British multinational groceries and general merchandise retailer in UK. It deals in supermarket and serve better quality products to its customers as per their requirements. This project going to discussed about organisation design and its importance for improvingsustainableperformance.Alongwiththis,analyseofrequirementofdevelop motivated knowledgeable and experienced team and individual as well. At last, contemporary knowledge and research is also mentioned in this project which support in HR development. Evaluation of relationship between organisational design and change management is also discussed here. PART 1 Introduction Tesco, is a British multinational groceries and general merchandise retailer in UK. It is third largest retailer in the world. It was founded in 1919 by Jack Cohen with the aim of expanding their business globally. Along with this, it operate in around 11 countries in over the world and also diversified into areas like retailing of books, electronics, furniture, clothing and furniture as well. Tesco has around 6800 shops which offer variety of products and services to customers to attain growth at market place. In business organisation approx 45000 workers are perform for company and attaining its objectives. Organisation structure In business, organisational structure is related with various activities that includes roles and responsibilities of different level. It directly lend in attaining all the goals and objectives (Al- Haddad and Kotnour, 2015). The main purpose of establishing organizational structure is run all 1
the activities in systematic manner. Furthermore, various type of structures are there like Matrix, divisional structure, hierarchical in which Tesco follow functional organizational structure that focus on different type of departments present in the company. Functional structure:It is one of the effective and appropriate structure that support business organisation to attain all the task and activities in systematic manner. In this employees perform their roles and responsibilities that is based on the specialisation task activities in the organization (Asah, Fatoki and Rungani, 2015). Along with this, it also includes different division that supervised by functional manager who have all the required skills about specified subject and area as well. In this, the main role of functional manager within Tesco is to effectively utilise employees efforts within the organisation in order to accomplishment of all the set objectives and target as well. Furthermore, authority of functional management is related with the decision making and allocation of resources which may aid in managing all the budget of the firm. One of the main advantage of functional structure is to manage workers and team members as per their interest and knowledge as well so that positive outcome can be easily achieved. Thus, it directly support in improving the possibility of accomplishing success at market by reducing the duplicate work at workplace. Organisation design and its relation to organisation structure Organisation design is one of the important activity that help in integrating activities, information, workers and technology in systematic mix in order to accomplish entire goals in stipulate time frame. In this regard, organizational structure is also consider as a formal process of communication and power that determine the specified role and responsibility of employee within the organisation and its workplace as well. Both are related with each other because without developing organisation design structure is not effectively developed. In organisational context, Tesco follow functional organizational structure which help employees to share their new and innovative ideas that support in attaining desirable objectives. In context of this, it also related with implementing advance technology that help in producing quality and desirable inputs that lend in improving the overall execution of the organization. This structure does not includes top management decision as manager of the company handle all the activities and decision making process to maintain positive work environment (Badewi, 2016). Thus, it is crucial for enterprise to keep better relationship between organisation structure and design as well to build positive and healthy relation among employer and employee as well. In this 2
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context, there are some effective elements that is related with organisational design and structure as well. Size of organization: Tesco is a famous and large business organisation and also includes huge number of employees who perform for company to attain their targets. Company adopt functional structure in which all the level of the company is designed with different authority. Furthermore, design of organization includes workers with same skills and categorised but at the same time they have less power to take decision (Bititci And et. al., 2015). Thus, it is crucial for organization to maintain better connectivity and communication among manager and employees as well. For attaining the functional manager play a significant role in developing positive and healthy relation at workplace. Organization life cycle: It is also an crucial aspect of business that includes different stages such as introduction, growth, maturity and decline. All the stages is related with the improvement of the company and its performance as well. Along with this, each and every stages directly affect the decision making activities and organization culture as well. In this context, Tesco continuously improve in the new products and services with the aim of enhancing their profitability level. Thus, it is essential for functional manager to produce quality and effective products and at the same time also implement some changes by adopting latest technology. This will amend the possibilities of attaining competitive growth at market place. This is the main reason that better interrelation among structure and design may present in rising performance level of the company. Investigation into two approaches to identify how the organisation ensure the HR function contributes to the organization design Inbusinessorganization,variousapproachesaretherethathelpindetermining contribution of HR function in organization design. These following points are as follows: Functional structure:Tesco follow this type of structure that help them in executing activities of organization in effective manner. In this HR manager ensure that all the function like human resource, accounting, sales and production as well (de Carvalho, Patah and de Souza Bido, 2015). Each and every department has its own procedures that assist in accomplishing all the set goals and objectives in effective manner. In this manager hire skilled workers who are 3
capable in accomplishing entire allotted activities. With the assistance of this, HR manager take right decision within the organisation and improve performance as well. Divisional structure:Under this, HR manager divide the department that make whole process easy and effective as well. All these divisions are based on the organisational outputs. In this context, HR function like providing training, managing workers and many more play a significant role in attaining desired goals (French, 2015). Furthermore, this type of approach is also flexible in nature in which workers can easily handle all the changes and make overall performance positive. HR practices in responsive to change in internal and external environment In business organization, different HR practices are there that help managing as well as responsive towards the changes related with internal and external environment. All these points are as follows: ï‚·Performance based rewards:It is an effective practice of HR in which company provide benefits to employees on the basis of their performance. This can be monetary or non monetary incentives. Both are support in heighten the performance of the workers at workplace. Along with this, it also retain existing workers in business organization and at the same time also invite new and talent workers from the external environment with the aim of enhancing growth level. ï‚·Effective system of evaluation:In this, top level management analyse the performance of the employees and also provide them feedback on the basis of their activities. By using this practices workers can improve their efficiency level and also put their best to attain their set targets in allotted time frame. This will directly impart in enhancing overall productivity of Tesco at market place. Conclusion and recommendation As per above mentioned part, it can be concluded that organisational design and structure is highly different from each other because it based on the size and command as well. In this regard, manager of the company needs to effectively develop HR practices that assist in accomplishing all the set goals and objectives. In addition of this, approaches related to HR is also play a vital role in grabbing external opportunity which may directly contribute in attaining long term goals and objectives in most effective manner. The main reason behind this is positive 4
relation between employee and employer that support in minimizing the possibility of increasing any kind of issues and conflicts. PART 2 Change management Change management consider as an effective approach that help in dealing with the transition of organisational goal and technologies as well. Along with this, the main purpose of change management is to effectively implement the strategies that help in managing, effecting and controlling the changes within the business organization (Hoole and Bonnema, 2015). It also support to the employees in adapting to changes at workplace to improve the chances of accomplishing positive results. In organisational context, Tescomake changes within their existing process of running their business activities by using advance technologies. In this company operate their business through online platform in which company promote their services via digital media that help them in inviting number of customers towards its products and services as well. Normally, it is not more easier for workers to adapt changes at workplace. Thus, manager of the company provide effective training and development activities to their workers. On the other side, it is time and cost consuming but it support in improving the employees performance. In this context, company use different theory and models to manage the change within the organisation. These are as follows: ADKAR Model: It is one of the important model which used by organization in ensuring the changes occurs at workplace. In this regards, the main focus of this model on people and its elements of changes and how they support to the change (The ADKAR Model,2018). Along with this, it is also build awareness, create desire, develop knowledge and foster ability to effectively manage the chances. This model includes 5 key steps which are as follows: ï‚·Awareness:this step is related with the requirement of the company to effectively manage as well as adapt changes associated with the advancement of technology and many more (Ji-fan Ren and et. al., 2017). ï‚·Desire:This stage includes the role of employees towards the changes at workplace. In this workers tries to put their efforts for developing managing changes appropriately. 5
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ï‚·Knowledge:It is related with the skills and knowledge of employees towards the changes occur at workplace (North and Kumta, 2018). By this they easily accept all the changes in most effective manner. ï‚·Ability:This is refer to the carry forward the changes that developed by the company to improve the employees performance. ï‚·Reinforcement:In this change process and rewards for the workers needs to be change to met all the set goals and objectives at workplace. In this employees are perform their activities accordingly and at the same time also reinforced long after the changes. Role of HR in managing changes and Organisational design in that respect In organisation, HR play a crucial role in managing changes that occur at workplace and business activities as well. It is related with the news and innovative technology that take place in the company over the old one. In this, HR manager tries to building effective team and encourage them to do their best at workplace. This will improve the performance level of the company and its workers as well. In context of Tesco, operate their business in over the world with the aim of establishing their competitive brand image. In this company also needs to analyse all the external factors that support the in attaining higher growth level. As there are some role of HR department that help in managing changes and design. These are as follows: Better communication:This type of practices is also effective that help in managing the changes and also maintain better design that help them in improving overall performance of the company and its employees as well. In this, HR manager is responsible to making staff members understand towards the changes. By effectively communicating, manager of company easily provideallthenecessaryinformationaboutstrategiesthatmaycontributeinbringing transparency at workplace and at the same time also keep positive relation among manager and employees as well. Develop training and development:Itis one of the crucial role of HR manager of Tesco to provide better training and development programs to existing workers in order to improve their skills and knowledge (Presbitero, Roxas and Chadee, 2016). With the help of this, employees can able in accepting all the changes for smoothly running the business activities. Furthermore, it also contribute in reducing the chances of arising issues at workplace and employees become self confident to understand the situation and working activities as well. 6
Organisation design It is consider as a step by step activity which used to determine the non-adaptive aspects of work flows, its process, structure and system as well in order to develop plan to effectively implement the new changes within the organisation. In this context, the main role of organisation design is to maintain all the internal operations and at the same time also focus on enhancing productivity level of the company (Laforet, 2016). Along with this, it also save operating cost of the company and provide quality services to its target customers as per their needs and requirement as well. In this regard, there are some points that is related with organization changes are as follows: ï‚·Determine nature of change:It is important for company and its manager to analyse the nature of changes. As every business organization operate their business in dynamic environment in which changes are occur rapidly. In this, it is important for Tesco accept all the changes and perform their task accordingly. For this, company needs to update their technologies and also implement advance innovation that contribute in improving the performance of company. ï‚·Operations:In market, taste and preferences of customers is continuously change in which organisation is responsible for implementing new technology to provide quality services to its customers. Mainly, it is related with the flow of communication, structure, strategy and many more. In this company make some alternative ways and strategy that help workers to perform their task effectively and smoothly. ï‚·Implement and evaluate the changes:Under this, business organization implement their new activities on the basis of recent trends and demand of customers. With the assistance of this, company satisfy customers needs and wants. In context of this, effective monitoring within the company may aid in attaining all the set goals and objectives by using new and innovative technology. This will aid in attaining higher success. Recommendation As per above mentioned part it has been recommended that change management is play a vitalroleinimprovingorganizationalperformance.Asitincludesdifferentwaysor recommendation that can be beneficial in making positive performance: 7
ï‚·Training:It is crucial for HR manager to give effective training and development activities to workers in improving their skills and knowledge (Kotula and et. al., 2015). By this they can easily make an effective and challenging tram that help in implementing all the objectives in appropriate manner. ï‚·Identify gap:In this HR manager of Tesco needs to analysis gap as per continuous basis in order to determine the actual position within the company. With the help of this, organization may improve their growth level by utilise the better one within the organization. Along with this, HR manager also includes incentives and other benefits for encouraging workers to effectively accept all the changes in an appropriate manner. CONCLUSION As per discussed report it has been summarised that change is important within the organisation as it help them in improving as well as sustaining in market place for longer period of time. In this context, HR manager is also play a critical part in ensuring about all the changes and also handle it effectively. This may improve the chances of reach objectives. Furthermore, it also includes appropriate training and development programs so that employees can easily implement all the changes appropriately. Furthermore, organization structure and its design is alsoevaluateeffectivelybymanaginginternalperformanceoftheworkerswithinthe organization. For attaining higher success, proper planning and design is also support business in which employees can perform their task and activities at workplace. 8
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