This article discusses the importance of considering small business and regional communities as stakeholders in the banking sector, using the stakeholder theory approach. It argues that the stakeholder approach is more beneficial than the traditional shareholder approach, as it takes into account the interests of all stakeholders, including customers, employees, suppliers, communities, and the government. The article also highlights the negative consequences of ignoring the interests of small business and regional communities, such as damaging relationships and reducing productivity. The bank should have consulted with its stakeholders before making decisions that affect them, such as centralizing operations and cutting costs.