Improving Business Processes: Does Anybody Have an Idea?

Business Process Management 1
IMPROVING BUSINESS PROCESSES: DOES ANYBODY HAVE AN IDEA?
By (Name)
Course
Professor’s name
University name
City, State
Date of submission

Business Process Management 2
Introduction
Business Processes Management is a system of evaluating and improving the processes
of a business for the purpose of creating an organization that is more effective and efficient.
Business process management has created a base for improving the business process. BPM
improves the efficiency, insight, and order of the entire workflow that a given process of a
business is made up of. BPM reduces chaos in a given workforce that forms a particular business
process (Weske 2012). Business Process Management supports the leaders of an organization
towards achieving operational efficiencies as well as overarching the organization’s goals. In this
essay, the “Improving Business Processes: Does Anybody have an Idea?” article is discussed.
The process of business redesigning is essential in cases of cutting down the throughput
times and costs of the process as well as enhancing the satisfaction of the customers (Vanwersch,
et al., 2015). A characteristic process redesigning initiative comprises of defining the is-as
process, examining the is-as process to identify the weakness of the process and creating the
improvement ideas of the process. In this report, it is discussed how business process
management has created a basis for business process improvement.
Content and intention of the article
Significant time is consumed on carrying out systematic analysis and description of the
is-as process as part of the redesigning initiatives of a process. The article evaluates the new
technique that generates ideas for process improvement, this technique is referred to as the
Rethinking of Processes (RePro) method. The basis of the technique is developed by the
improvement principles of a process that lead the specialists in a comprehensive and systematic
examination of the resolution space (Vanwersch, et al., 2015). An experiment carried out to
equate the RePro technique’s performance to the traditional or conventional brainstorming
techniques indicate that there is the need for employing a technique that is more advanced during
the workshop redesigning process. The experiment’s results also confirmed that the performance
of a particular process is strongly affected by the way the advanced technology is used (Becker at
al. 2013).
The RePro technique basically supports the care processes of re-thinking, RePro depend
on a group of the improvement principles of a process that originate from the innovation

Business Process Management 3
principles of TRIZ and the best practices of the Business Process Redesign. All the principles of
the RePro can be observed as solutions previously applied and are useful in being applied in
other settings or situations. The Rethinking Process technique comprises an application process
that enables the practitioners to systematically assess the list of ethics (Harmon 2010). The
RePro method involves two innovations which are; the application procedure and a two group
integration of the principles of process improvement.
Research method
The research technique was a cross-case survey that involved applicable checking of the
possible end-users. The study ensured that the RePro method offered a well-structured, compact
and comprehensive support for the processes of the rethinking care. The participant in the
experiment were eighty-nine graduate scholars in Industrial Engineering at the Ghent University
(Harmon, and Trends 2010). Basing on the idea that most of the practitioners that take part in the
process improvement generation are not experts in the process redesign of business, the
participants in the study were not expected to be specialists. The participants were taught about
the EPC modeling notation process prior to the study to avoid problems of failure in
understanding the models of the process to be examined in the experiment (Vergidis et al. 2008).
The task of the experiments involved the generation of improvement ideas for the surgery
process of cataract at a Medical Center in a University by the participants. Cataract is known to
cause decreased vision as a result of eye-lens clouding and can be treated surgically. The process
of cataract surgery described all the steps for diagnosis and treatment from the time of admission
to discharge of the patient (Rebuge and Ferreira 2012). The long-term association with the Eye
clinic enabled the participants to develop case-description in real-life. The case-description
comprised of information based on; objective redesigning (that is reducing the throughput times
and reducing costs and increasing the satisfaction of the patients) (Vanwersch, et al., 2015).
Other case-description include; Limitation redesigning which emphasized on supervision of
surgery process, process models comprising of prognoses of the routing fractions and the cost
information, the descriptions of the textual process and identification of the major areas with a
problem basing on the patients’ and employees’ findings (Rebuge and Ferreira 2012). The case-
descriptions helped in offering concepts towards the generation of the ideas of process