Improving communications in.

Improving communications
in hospital managers

Patient care
 Improvement of patient care is a priority for the healthcare institutions and it is
done with a prime objective of achieving a patient satisfaction.
 Patient care quality is determined by infrastructure quality, training quality,
personnel competency and operational systems efficiency.

Patient centred care
 Patient-centred care focuses on an individual’s health specific needs with
regards to medical, social, cultural and community needs.
 Positive health outcomes drive the collaborative team decisions and quality
treatments.
 Patients are partnered with nurses, doctors for joint decision making.

Medication prescription errors
 Prescribing faults along with prescription errors occur in hospital and general
practice. They can be rarely fatal but it can affect patients' safety adversely.
 Prescription errors involves irrational and inappropriate prescribing, over-
prescribing, under-prescribing and even ineffective prescribing due to
incompetent medical judgement or wrong diagnosis.