Improving Organisational Effectiveness at Junction Hotel

IMPROVING
ORGANISATIONAL
EFECTVENESS AT
JUNCTION HOTEL

EXECUTIVE SUMMARY
This report covers the issue faced by the junction hotel for delivering value to its
customers. The issue of learning and knowledge of the employees in the workplace to improve
organisational effectiveness. Learning and knowledge is important to the employees so that they
are able to develop their core skills and competencies in order to perform different organisation
job with greater efficiencies. Upgradation of skills is required for the employees in order to
accomplish both personal and business objectives. In context of Junction Hotel which is a small
and medium enterprise based out of UK, this report covers how the manager and leaders in
conduct training and development opportunities to maintain and develop the workforce of the
organisation and adopts different methods and techniques in order to accomplish organisational
objectives.

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................4
MAIN BODY..................................................................................................................................4
Importance to learning and development in the workplace.........................................................4
Implementation of training and development in the workplace..................................................6
RECCOMENDATIONS..................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Learning and knowledge is crucial for developing highly competent workforce in the
organisation. With the increasing technological advancement and changing market demand it
becomes crucial to develop social, mental, physical and intellectual competencies of the
employees. Training and development helps to rightly manage employee and coordinate their
efforts to accomplish business objectives. Highly competent skills further contribute towards
organisational effectiveness be it development of mw product strategies, marketing strategies and
everything to smoothly function organisational objectives. Junction hotel is the small and
medium enterprise in UK, its hotel business is famously known for delivering quality services
like room stays, clubs, restaurants to the customers. This report reflects the importance of
learning and knowledge of the employees in the workplace. It covers how different learning and
development methods and techniques are being adopted in the business to accomplish highly
competent workforce in the organisation (Ameredes and et.al., 2015).
MAIN BODY
Importance to learning and development in the workplace
Improved employee performance
Learning and development helps to improve employee performance in the workplace. Human
resource manager in Junction hotel practices learning and development programs for employees
which improves their performance level and give them better understanding for accomplishing
particular job (Engetou, 2017).
Company reputation
It develops the reputation of the company in the market place. Learning and development
improves efficiencies of the workforce in the organisation. Moreover, learning and development
leads to specialisation in the work. Where employees perform with greater efficiencies the
business activities which contributes to business success and growth.
Reduces employee turnover