Improving Organisational Performance: Tools, Techniques, and Employee Well-being | Desklib

This report discusses tools and techniques to improve organisational performance, the role of employee well-being in improving motivation, and the interlink between motivation and well-being. It also provides insights into various methods such as 360-degree feedback, key performance indicators, reward and recognition programs, personal development plans, and management by objectives. The report is relevant to subjects such as human resource management, performance management, and organisational behaviour.

People and Performance

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Presenting tools and techniques to improve organisational performance...................................3
Explaining role of employee well-being in improving motivation.............................................5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
APPENDIX......................................................................................................................................9

INTRODUCTION
Performance management is very important to ensure that work is carried by right people ate
the right time. Also, the preened report is based on BUNI that is aiming to increase the
performance of employees through applying various tools and techniques so that certain goals
might be achieved on specified time. Also, the report will highlight importance of each employee
contribution in making the organization success in the future. Furthermore, the study will also
identify the importance of employee well-being at any workplace to deliver the best results.
Lastly, the impact of motivation on performance of any individual employee will also be
explained in detail.
MAIN BODY
Presenting tools and techniques to improve organisational performance
It is very much required for any organization to ensure that employees are performing well
so that certain gaols are achieved in timely manner. Moreover, in case of the BUNI travel all
employees need to enhance the productivity so that certain goals might be achieved on timely
manner. Furthermore, below are list of some tools that might enhance the performance of all the
employees of the BUNI travel to achieve certain future gaols or objectives.
360 degree feedback: This is system where the organization evaluates each employee
performance for specific time period through the taking reviews from each employee that are
working together in the business. Also, the report might be collected either form the supervisors,
customers, clients, colleagues etc. (Frederiksen, Kahn and Lange, 2020). Thus, through
collective information the management is able to know what particular skills are lacking in any
individual and what corrective actions might be taken for further improvement. Also, the
corrective actions might be taken in form of training programs or sessions that would allow more
people to learn about various skills.
Key performance indicators: It is another tool that is useful when the BUNI wants to
evaluate the performance of individual employee based on the certain key indicators that are
established at the start or conduct of any activity. Also, these indicators are in form of short or
long term objectives the BUNI wishes to achieve in specific time. Furthermore, it can be sales,
profits, certain revenues targets and much more. Thus, through all these indicators the current
performance of each employee is measured so that success might be achieved in timely and
systematic manner.

Reward and recognition programs: It is the tool that makes the employee to remain
focused, dedicated and motivates them to achieve certain challenging goals in the future. Also,
various firms have set different rewards programs according to the available funds and targets.
Moreover, these rewards and recognition in form of bonus, increment, incentives, promotion and
much more motivates the employees to perform harder for the business and creates the sense of
belongings towards the firm (Rajala, Laihonen and Vakkuri, 2020). Also, it is known that
organizations that provides such programs on regular basis tends to retain old employees for
longer time period and also better relationships within the workplace are developed that help the
firm in achieving the growth and success.
Personal development plan: This also the latest tool that is been used in various firms
where all the employees are been encouraged to prepare the SMART objectives in form of PDP
where the actions and goals to be achieved are clearly mentioned. Also, through such types of
initiatives the BUNI would able to review and monitor each individual performance online on
regular basis (Key Tools and Techniques for Performance Management, 2021). Moreover, it is
the good tool in times when the firm has lot of task to perform and there is no time for one-to-
one discussion from each person.
Management by objective: In the current times when the BUNI travel has lot of work to be
accrued out in limited time this is the best tool to review the performance of each employee as
here specific objectives are been set and clearly defined by the top management of the company
so that each employee is able to achieve it easily (Kumari and Singh, 2018). Also, it is the best
way of developing the culture of making people work towards the common goals. Furthermore,
this tool helps in building up the morale of other employees that are working harder to achieve
certain goals and also helps in motivating other to do the same.
Performance appraisals: It is another tool that is used by the firms so that individual goals
might be aligned with the overall organizational goals. However, to make this process as success
employees must feel that appraisal process conducted by the BUNI is honest and regular and
also two-way communication is been established (Pham and et.al., 2020). Also, if done properly
within the BUNI than chances of getting success is very much higher.
Furthermore, in context of techniques it might be said that the organization need to
encourage open communication between the employees so that all employees are able to share
certain ideas and thoughts openly. Moreover, such type of open communication is required as it

helps in developing better organizational strategy and the policies in the future. Furthermore,
performance of each employee might be monitored through the immediate supervisors by the top
management so that requirement amount of motivation and training might be provided. Also, it
ensures that there is no wastage of resources in the future. Moreover, using the right techniques
would allow the firm to attract more number of individuals required for the all types of future
expansions. Also, performance of the company might also be measured through comparing the
past performances and methods of operations.
Explaining role of employee well-being in improving motivation
Employee motivation is very much important so that organizational goals are achieved in
right and timely manner. Also, it is known that those employees that feel happy working in any
BUNI travel tends to be more productive and help the firm to achieve challenging goals in the
future. Also, employee well-being is very much important in current era where competition level
is high and only those firms are able to survive in the market that have strong employee team that
are working in with full teamwork and coordination. Furthermore, there are various ways
through which the employee well-being might be promoted within the BUNI so that chances of
survival are greater (Andersen and Nielsen, 2020). One of the methods of this is through
recognizing the good work if any employee had done in front of others that help him motivate
more to achieve certain goals. Moreover, after the pandemic the employee’s well-being is also
provided through offering flexible working hours and other benefits that allow him to work
happier and build morale of others too. Furthermore, it is important that the firms has established
proper communication channels so that if any query or problem arises than their employees feel
free to share same with the top management without any hesitation or problem. Moreover,
having effective communication channels also promotes unity and reduces the number of
conflicts within the firm.
Moreover, well-being of the employees is very important at the workplace so that healthy
behaviours and attitudes might be displayed towards the work and also the management is able
to take effective decisions in the future. Also, employees are also able to achieve long term
personal and professional objectives (Bonnar and et.al., 2019). Moreover, employees also feel
connected within the firm in terms of feeling being valued and meeting all kinds of physical,
mental and personal needs.

Also, company nowadays provide on-site gym or yoga facility to its employees to help them
to live a healthy lifestyle that makes them more excited to work for the enterprise. In addition,
providing these perks eliminates the competition by other employers in the same field as of the
organization. Also, Job seekers will be more enthusiastic to work with the company they will
have more positive attitude with respect to companies cost-cutting practices. Furthermore, good
employee well-being measures improve engagement numbers of the employees. Also, happy
employee tends to be more engaged with the company, it means they have emotional connection
with the company's mission.
Also, motivation among the employees is also good technique that might be used by the
quoted firm so that performance is increased in systemic manner. Also, this concept might be
understood through the Maslow motivation hierarchy theory that states every individual has
different motivation levels such as belonging needs, basic needs, safety and self-actualization
needs (Knies, Leisink and Kraus-Hoogeveen, 2018). Furthermore, clear identification of
motivation level of each employee would allow quoted firm to devise better policies and
performance measurement for all its employees in the future. Moreover, on basis of motivation
level the top management is able to make better rewards and recognition programs for the future.
Furthermore, it can be said that employee well-being is very important in the organization
as it helps in following ways:
Improve employee health behaviours:
It is known that those organizations that do not provide better work places tends to have
lower productivity among the employees that are always committing the mistakes and errors.
Also, ensuring proper work life balance would assure that employees are able to have proper
health and well-being is maintained over the long period (Leroy and et.al., 2018). Furthermore,
this organization should develop plans that would collect ideas from the employees so that better
policies might be developed.
Work environment:
The employee that is working in positive work culture and getting full support and
guidance from its supervisors tend to perform better and in effective manner. Furthermore,
wellbeing of the employees is promoted through the better work relationships where each
employee is able to share certain ideas and thoughts with its supervisors and is ready to
challenging task for the firm’s growth without requiring the management to put much effort to

make them work. Thus, with improved work environment the quoted firm would be able to bring
new thoughts and concepts within the workplace that would allow the employees to perform
better and in more efficient manner.
Business continuity:
It is known that only those organisations that make their employees feel motivated and
are able to acquire more knowledge from the changing business markets and assure the business
continuity for longer time period (Golledge, Ward and Watts, 2019). Also, the firms that are
promoting the well-being of employees are able to compete in the market against some of the top
competitors. Moreover, they are also able to enjoy greater benefits in terms of revenues from the
others.
Hence, it can said that motivation and wellbeing of employees are interlinked with ach and
thus all the firms need to devise incentive programs according to the needs of the employees so
that goodwill and brand image of the firm is maintained in the market and also the firm is able to
acquire new areas of operations. Moreover, if the quoted firm is concern with employee
wellbeing to the highest measure than there is higher possibility that it would attract and retain
the employees for longer time period (Captieux and et.al., 2018). Also, such retention would
save the time and cost of the firm and improve the working of the business. Moreover,
organisations have to ensure that performance levels of each individual are maintained through
sharing the positive feedback and reaming transparent in the working. Also, firm need to ensure
that all its business working are fair and consistent and individual recognition is been provided
so that employees feel valued and believes that well-being is promoted to the highest level within
the firm.
CONCLUSION
From the above report it can be concluded that employee performance and well-being
plays important role in achieving certain objectives of the firm. Moreover, the report had
identified the role of the performance measurement in achieving certain complex and challenging
goals in the future. Also, the study had identified various tools and techniques such as
performance appraisal, management by objectives, personal development plans and much more
so that greater productivity and retention of employees might be ensured. Further, the
significance of employee well-being in increasing the motivation and performance of other
employees has also been explained in detail under this report.

REFERENCES
Books and journals
Andersen, S. C. and Nielsen, H. S., 2020. Learning from performance information. Journal of
Public Administration Research and Theory. 30(3). pp.415-431.
Bonnar, D. and et.al., 2019. Sleep and performance in Eathletes: for the win!. Sleep health. 5(6).
pp.647-650.
Captieux, M. and et.al., 2018. Supported self-management for people with type 2 diabetes: a
meta-review of quantitative systematic reviews. BMJ open. 8(12). p.e024262.
Frederiksen, A., Kahn, L. B. and Lange, F., 2020. Supervisors and performance management
systems. Journal of Political Economy. 128(6). pp.2123-2187.
Golledge, J., Ward, N. C. and Watts, G. F., 2019. Lipid management in people with peripheral
artery disease. Current Opinion in Lipidology. 30(6). pp.470-476.
Knies, E., Leisink, P. and Kraus-Hoogeveen, S., 2018. Frontline managers’ contribution to
mission achievement: A study of how people management affects thoughtful care. Human
Service Organizations: Management, Leadership & Governance. 42(2). pp.166-184.
Kumari, N. and Singh, D., 2018. Impact of organizational culture on employee
performance. Prabandhan: Indian Journal of Management. 11(6). pp.53-63.
Leroy, H. and et.al., 2018. Managing people in organizations: Integrating the study of HRM and
leadership. Human Resource Management Review. 28(3). pp.249-257.
Pham, N. T. and et.al., 2020. The role of green human resource management in driving hotel’s
environmental performance: Interaction and mediation analysis. International Journal of
Hospitality Management. 88. p.102392.
Rajala, T., Laihonen, H. and Vakkuri, J., 2020. Exploring challenges of boundary-crossing
performance dialogues in hybrids. Journal of Management and Governance. 24(3).
pp.799-820.
Online
Key Tools and Techniques for Performance Management. 2021. [Online]. Available through :<
https://bernardmarr.com/key-tools-and-techniques-for-performance-management/>.

APPENDIX
PESTLE ANALYSIS
Political
 Stability of government in the country
will attract more tourists and have a
good impact over the business
operations.
Economic
 High purchasing power and low inflation
rates among people will increase the
travel pattern in them and it is an
opportunity for the enterprise.
Social
 In the current era travel has become a
fashion trend and thus this will have
positive impact on the firm.
Technological
 Better transport facilities encourage more
travellers and thus use of the best
technology might increase sales of the
business.
Legal
 Non abidance of travel laws results in
adverse effects over the smooth
operations.
Environmental
 Transport pollution might affect
company negatively and is the biggest
factor that needs to be considered by the
firm.