Improving Organizational Performance through Employee Well-being: A Case Study of BUNI Travel

This report focuses on strategies and tools that can be effective for enhancing the performance and overall outcomes of BUNI Travel, a Bolton-based travel agency. It covers the role of employee well-being in improving motivation and performance, and provides a PESTLE analysis of the business. The report suggests tools such as performance appraisals, 360-degree feedback, key performance indicators, personal development plans, and reward and recognition programs to improve organizational performance.

BSc (Hons) Business Management
BMP4006
People and Performance
Assessment 1
Case Study: BUNI Travel
Semester 2
Submitted by:
Name:
ID:
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Contents
Introduction 3
What tools and techniques will help improve organizational
performance? 3
The role of employee wellbeing in improving motivation
and performance 4
Conclusion 6
References 7
Appendix 8
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Introduction
It is vital to evaluate the overall performance of personnel to make certain the higher
operating of personnel in an enterprise. People overall performance refers back to the
exercise carried out with the aid of using personnel to paintings in a powerful manner to
provide their first-class. The overall performance of the personnel is the principle
contributing thing that provides price to the organization. The control of overall performance
is just too obligatory to preserve music of each character operating for the organization. The
right installed control assists the enterprise supervisor to pick out that which worker is
operating and feature capacity to provide their first-class and which isn't always acting well.
The control of human beings’ overall performance creates a powerful operating surroundings
in the enterprise that braveness them to paintings higher. This record is a case take a look at
on the way to recognition on strategies and gear that may be powerful for enhancing the
overall performance and usual final results of the BUNI Travel. BUNI Travel is a Bolton-
primarily based totally journey employer. The journey employer works with small
organization of human beings and the enterprise now need to recognition increase the
commercial enterprise and increase of its organization with the aid of using enhancing the
overall performance. The journey employer additionally determined to recognition on
wellbeing of personnel so they get motivated, and their function and overall performance
related to enterprise get improved. Additionally, the record may even cowl the PESTLE
evaluation of enterprise (Amberkar, O., Agarwal, B., and Mullerpatan, R., 2019).
What tools and techniques will help improve organizational
performance?
The overall performance control is critical because it allows in enhancing the overall
performance of corporation in addition to man or woman. The overall performance control
method utilized by corporation to maintain get right of entry to of the overall performance of
the personnel and compare their development inside the corporation. In connection with the
BUNI Travel, the strategies and equipment which can also additionally assist corporation to
enhance the overall performance:
 Performance value determinations- Performance value determinations are the first-
rate method to apply and inspire the personnel to paintings more difficult and get
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greater paid for his or her greater efforts. This method is commonly offers with
combining the man or woman desires with organizational desires and paintings
collectively to attain the predetermined target. In context to BUNI Travel, the value
determinations will assist figuring out overall performance of the human beings
whether or not the obligations completed through them are as much as mark or not
(Covey, T.J., Golan, D., and Gudesblatt, M., 2021).
 360-diploma feedback- This method majorly offers with assessment and evaluation of
the worker's universal overall performance that may both be inner or external.
Through 360 diploma evaluation the corporation can compare the man or woman's
overall performance along with managers, supervisors, clients, colleagues in addition
to related customers. This device additionally lets in to evaluate the overall
performance on the idea of the information of the colleagues’ views. In connection
with the BUNI Travel, the device is beneficial in reviewing the procedure and overall
performance through taking many human beings in consideration. It is likewise
powerful for the improvement and worker training.
 Key overall performance indicators (KPIs)- The KPI is a HR software. It is proved to
be a great and only device in overall performance control in context of satisfy the
desires of BUNI Travel. This device is served as key aspect in making excellent
choices for the betterment of corporation.
 Personal improvement plan- This plan is an efficaciously designed motion plan. The
BUNI Travel can use this plan to research the want and desires that help the non-
public improvement of worker in addition to assist in improvement of corporation. To
satisfy the wishes each man or woman may be assisted in a right way and describing
the measures to be taken for fulfillment of the growth (Dutia, I.M., Connick, M.J., and
Tweedy, S.M., 2020).
 Reward and popularity program- In a corporation, it's miles critical to understand the
tough paintings of the personnel and inspire them to do higher. The personnel have
become demotivated after they see that their tough paintings aren’t always even
diagnosed through supervisors and managers. Every worker merit to be get favored
for the greater efforts made through them. Lack of such sports inside a corporation
make personnel deviate from the affiliation and that they begin searching ahead to
replace the job. In context to BUNI Travel, the corporation also can don't forget this
system and put into effect this system to reward the personnel and inspire them to
carry out higher for the organizational growth.
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The role of employee well-being in improving motivation
and performance
Herzberg's Motivation two factor theory:
The two factor motivation theory explains that job satisfaction and dissatisfaction
exist on two different parameters. In other words, both are independent in nature. There are
two different factors in Herzberg's motivation theory such as Motivators and Hygienic
factors. The Motivators represent factors that motivates employee to give best performance.
These factors involves high job status, high responsibility, high opportunities for growth,
high recognition and many other factors. In addition to this, the Hygienic factors are the
factors that negatively impact employees to attain well-being. These factors covers the
following points such as low salary, low working conditions, less relationship with
colleagues, low quality of supervisor and many more. In context to BUNI travel, the two
factor motivation theory support business managers in knowing which factor can be best
option for improving employee performance in best possible manner. The manager also takes
motivator factors into consideration while formulating policies regarding employee growth
and welfare. This support the company to increase productivity level of employees by
minimizing the use of hygiene factors. It allows organization in achieving competitive
position in the market.
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The worker-properly being refers to the general excellent of the worker at operating
vicinity. It consists of the general energy of the worker inclusive of financial, emotional,
bodily and intellectual kingdom of the worker. Work-vicinity lifestyle significantly
influences the overall performance of the worker. Good agency lifestyle allows personnel to
stay free, open and in the long run to carry out appropriate (Hope, V. and Iversen, J., 2019).
Because of excessive delight degree and open verbal exchange concerning the problems
assist in preserving appropriate dating amongst personnel and personnel and supervisors. The
worker properly-being is without delay related to their overall performance. Employees are
the large belongings of an enterprise that brings sales and assist agency to develop. Role of
worker properly-being in enhancing motivation and overall performance:
 Employee's allegiance in the direction of enterprise- When personnel get wholesome
surroundings to paintings, once they get appreciation and incentives for his or her
more efforts. Employees begin being sincere and constant in the direction of the
agency. In connection with BUNI Travel, the personnel are furnished with the
wholesome and appropriate lifestyle. So, personnel are sincere in the direction of their
paintings and continually make certain to carry out their first-class for agency's
growth. The personnel continually make certain to hold a great recognition of the
business enterprise in the population.
 Create opposition- The personnel of the BUNI Travels are clever sufficient to take
benefit from their competitors. From the mental and human conduct thesis, the
enterprise is aware of higher approach to set up wholesome surroundings amongst
personnel. The wholesome surroundings sell the personnel to paintings in energy
collectively and deliver robust opposition to the aggressive journey agencies (Iokawa,
K., Hasegawa, K. and Ishikawa, T., 2019).
 Develop the amount of worker engagement- Employee engagement in the direction of
its enterprise allows agency to develop with complete potential. Satisfied personnel
continually paintings tough and has a tendency to carry out appropriate for his or her
individuals in addition to agency growth. With connection with BUNI Travels the
people are engaged emotionally in the direction of desires of the agency and paintings
tough to perform the goal predetermined through the association.
 Work surroundings- Collaborative operating surroundings set up appropriate
relationships amongst personnel. Good operating surroundings admire the personnel
to paintings with awesome performance and awesome potential. The appropriate
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operating surroundings inspire personnel to assume creatively and inventively. In
context to BUNI Travels, the people are properly linked with every different and
paintings collectively as a team.
 Personal connections- It is critical to have appropriate relationships amongst
personnel in an agency for improvement of a wholesome surroundings in agency. The
co-people while experience linked with every different it creates a strain much less
surroundings, supportive lifestyle. The personnel of BUNI Travels have wholesome
relationships amongst every different that allows them to experience stimulated and
carry out properly (Karimian, M.R., Yeowell, G., and Sadeghi-Demneh, E., 2021).
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Conclusion
From the above essay, it's been concluded that the boom of a company is
tremendously accountable on personnel. It is essential to have true human beings’ control
because it affects the overall performance of company. For enterprise, the approach of giving
appraisal and practicing the lifestyle of giving personnel reputation thru rewards could be of
more advantage. It motivates worker to carry out nicely and cause them to dependable in the
direction of the enterprise. The company is aware that the companies' output is nicely
associated with the worker pleasure and nicely-beings. So, the company gives its first-rate for
the betterment of personnel and enables in growing true operating surroundings in the
company. The human beings control enables in inspire the personnel and associated with
every day control. For higher boom and enlargement of the enterprise, the overall
performance of company is essential to take into consideration. Furthermore, the PESTEL
evaluation gives the statistics associated with the elements want to be keep in mind whilst
running withinside the market. The creation of the trendy technology inside company enables
enterprise to develop higher and continue to exist withinside the aggressive surroundings.
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References
Amberkar, O., Agarwal, B., and Mullerpatan, R., 2019. Level of sports participation and
performance among people with spinal cord injury. Critical Reviews™ in Physical and
Rehabilitation Medicine, 31(1).
Covey, T.J., Golan, D., and Gudesblatt, M., 2021. Visual evoked potential latency predicts
cognitive function in people with multiple sclerosis. Journal of Neurology, 268(11),
pp.4311-4320.
Dutia, I.M., Connick, M.J., and Tweedy, S.M., 2020. Evaluating the effects of Performance-
Focused swimming training on people with cerebral palsy who have high support
needs–a study protocol using Single-Case experimental design. Brain
Impairment, 21(2), pp.217-234.
Hope, V. and Iversen, J., 2019. Infections and risk among people who use image and
performance enhancing drugs. Human enhancement drugs, pp.85-100.
Iokawa, K., Hasegawa, K. and Ishikawa, T., 2019. Usefulness of the daily life performance
transfer sheet in care management of people with stroke. The American Journal of
Occupational Therapy, 73(4), pp.7304205080p1-7304205080p7.
Karimian, M.R., Yeowell, G., and Sadeghi-Demneh, E., 2021. A comparison of the
effectiveness of three types of trunk orthoses on the balance performance of older
people with osteoporotic hyperkyphosis: A cross-over study. Musculoskeletal Science
and Practice, 55, p.102430.
Lewis, L., 2018. Performing Wales: People, Memory and Place. University of Wales Press.
Li, S., Tezcan, M.O., and Konrad, J., 2019, September. Supervised people counting using an
overhead fisheye camera. In 2019 16th IEEE International Conference on Advanced
Video and Signal Based Surveillance (AVSS) (pp. 1-8). IEEE.
Murad, H., Tripto, N.I. and Ali, M.E., 2019, January. Developing a bangla currency
recognizer for visually impaired people. In Proceedings of the Tenth International
Conference on Information and Communication Technologies and Development (pp. 1-
5).
Shah, N.P., Cross, R. and Levin, D.Z., 2018. Performance benefits from providing assistance
in networks: Relationships that generate learning. Journal of Management, 44(2),
pp.412-444.
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Appendix
A PESTLE analysis for BUNI Travel
It is the framework that is beneficial for tracking and inspecting the macro-
advertising elements which affects the organizational performance. In connection with BUNI
Travels, a few elements are wanted to be recollect-
Factors relation to the political intervention- This element is associated with the intervention
of governmental rules and moves which affects the economic system of the country. The
rules imposed with the aid of using the authorities on paying taxes, price lists are included.
The strict guidelines imposed with the aid of using the authorities because of growth terrorist
assaults in Bolton can be tough state of affairs for BUNI Travel in future. The situations of
growing worry amongst visitor ends in lower in call for of the human beings to journey in
numerous areas of the international.
 Economic factor- Economical elements of state performs a essential position in
commercial enterprise operations. This element includes inflation quotes, trade
quotes, foreign money value, unemployment and greater. In Bolton, there are
excessive quotes of taxes are imposed with the aid of using the authorities on touring
activities. Changes in honest quotes of air journey or street journey with the growth in
value of fuels, gases and oil affects the BUNI Travels commercial enterprise in
Bolton. The established order of honest expenses for clients can also additionally
pressure BUNI Travels to stand many troubles with the quotes of foreign money
trade.
 Social factor- The element offers with the societal norms which decide the conduct
and fashion observed withinside the society. Large involvement of society in the
direction of the touring lifestyle and growth in explosive nature withinside the Bolton,
it's going to assist BUNI Travels to make wholesome commercial enterprise and
advantage excessive profit. But busy paintings schedules of human beings can also
additionally purpose loss of excursion from place of business which negatively have
an effect on the commercial enterprise of travels organization.
 Technological factor-This element is associated with the innovation in subject if
technology. In current times, human beings are greater concerned in virtual
international and rising new technology has multiplied the velocity of transaction. The
BUNI Travels additionally want to recollect the element, undertake contemporary
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technology and constantly replace the commercial enterprise inside Bolton for
growing right values for the clients and to continue to exist withinside the aggressive
surroundings.
 Legal factor- Legal elements refers to the connection of commercial enterprise with
authorities. For higher operation and to defend the clients in any commercial
enterprise, the authorities is chargeable for making suitable legal guidelines and
growing numerous rules which can be obligatory to be regulated. The BUNI Travels
additionally should comply with all of the legal guidelines and guidelines with a view
to take entire duty of the travelers. All prison rules want to be recollected which can
be imposed inside Bolton with the aid of using the authorities of the state.
 Environmental factor- This element issues with the environmental modifications
inside an area. The commercial enterprise of BUNI Travels can also additionally get
impacted with the aid of using the climate situations inside Bolton. The dynamic
modifications in surroundings inside an area, such as disastrous situations in a rustic
in which massive variety of visitor had been favored to go to have an effect on the
BUNI Travels commercial enterprise and sales. The environmental situations would
possibly to be accountable to purpose heavy loss in commercial enterprise.
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