Indian Grocery Store IT System

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Indian Grocery Store IT System

EXECUTIVE SUMMARY
This document describes the various aspects that has been factored in in the development of a
grocery management system for Indian Grocery Store. This report has been divided into six
sections including project scope, project planning and management, information system design,
system implementation, user documentation, and results analysis. As the report will describe, the
proposed system will offer several benefits for the business including improved productivity,
efficiency, and effectiveness. This will translate to better service delivery to customers. The
project is expected to kick off in 20th June 2019 and be completed by September 27th, 2019. The
project has been divided into two phases for better delivery of the solution.

GLOSSARY
TERMS DEFINITION
IGS Indian Grocery Store
WBS Web Breakdown Structure
SAAS Software as a Service
SOA Service Oriented Architecture
SOAP Simple Object Access Protocol
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Table of Contents
Executive Summary.....................................................................................................................................1
Glossary.......................................................................................................................................................2
1 Project Scope.......................................................................................................................................5
1.1 introduction..................................................................................................................................5
1.2 Goals............................................................................................................................................6
1.3 Business information...................................................................................................................6
1.4 Problem Statement.......................................................................................................................7
1.5 System Functions.........................................................................................................................8
2 Project planning and management.......................................................................................................9
2.1 Approach.....................................................................................................................................9
2.2 Resources.....................................................................................................................................9
2.3 WBS and TASKS......................................................................................................................10
2.4 Resources overview...................................................................................................................12
2.5 Risk register...............................................................................................................................13
2.6 Resources status........................................................................................................................13
2.7 Project statistics.........................................................................................................................13
3 Information system design.................................................................................................................15
3.1 Inputs and outputs......................................................................................................................15
3.2 Business Process Model.............................................................................................................15
3.3 Context Data Flow Diagram......................................................................................................16
3.4 Use Case Diagram.....................................................................................................................18
3.5 Service Oriented Architecture (SOA)........................................................................................18
3.6 Service.......................................................................................................................................19
4 System implementation.....................................................................................................................19
4.1 Cloud Computing.......................................................................................................................19
4.2 Cloud Computing Service Models Representation....................................................................19
4.3 Delivery Model of Indian Grocery Store Website......................................................................20
4.4 Amazon Cloud Computing Delivery Model..............................................................................20
5 Results analysis and conclusion.........................................................................................................20
5.1 Experience with the project.......................................................................................................21
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6 User documentation...........................................................................................................................22
7 List of References..............................................................................................................................23
7 Appendices.............................................................................................................................................25
7.1 Appendix 1 Phase 1...................................................................................................................25
7.2 Appendix 2 Phase 2...................................................................................................................26
7.3 Appendix 3 Risk register...........................................................................................................27
7.4 Appendix 4: User Guide.............................................................................................................27
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1 PROJECT SCOPE
1.1 INTRODUCTION
Advancement in technology has made it possible to more sophisticated, smarter, and automation
system that can be used to increase efficiency and productivity within the business. One way in
which automation has been achieved is through the internet (Rose, 2016). Today, many systems
have been developed with an aim of enhancing business productivity to generate more revenue
and increase customer base. This document will be based on development of a grocery
management system for Indian Grocery Store. The system will be used to offer automate
processes within the store. Indian Grocer Store (IGS) is a food business that is based in Mumbai,
India and sells vegetables and other food products such as fruits. Currently, the business is
experiencing increased number of customers and the manual system that is in place is not
reliable to handle the increased number of orders. As such, the company needs to implement a
system that will not only increase efficiency within the company but also improve business-
customer relationship. Some of the major stakeholders of the system include business owner,
customer, employees, and suppliers.
The proposed grocery management system will replace the manual orderings system and allow
customers to make their orders online. It also allows the business owner to monitor on how the
business is doing (Zhang, 2014). Moreover, employees will have an easy time serving customer
orders because the system will be showing orders that have been processed and those that have
not been processed (Grant, 2011). The current manual system is more paper-based where an
employee may take several orders and may forget to attend to some customers who are already in
waiting. The manual system is faced with many challenges including redundancy, inefficiency,
poor customer service, and its slow. This report will discuss the various steps towards developing
a grocery management system for Indian Grocery Store. Some of the sections that will be
discussed in the report include project development, budget preparation, designing the system,
and system implementation. The assumption made in this project is that the Store can sponsor the
project and the system will be able to meet the current and future business needs for up to 15
years.
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