Organisational Theory and Practice

This document discusses the management style, functions of administration, leadership style, and impact of power, influence, and conflict in the context of Walmart. It explores the steps taken by the CEO to accomplish high performance and change in culture, as well as the various types of motivation adopted by the company. The document also provides commercial examples and literature to justify the recommendations for Walmart.

Organisational Theory
and Practice

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
A. Management style as well as state functions of administration adopted by CEO of retailing
organisation............................................................................................................................3
B. Assessing steps taken by CEO as per structure of organisation in order to accomplish high
level of performance and change in culture bought by CEO.................................................5
C. Explain leadership style of CEO of organisation...............................................................6
D. Assess the impact of power, influence as well as conflict of chosen firm........................7
Assess the impact of power, influences as well as conflict in respect of Walmart organisation.
................................................................................................................................................7
E. various kinds of motivation adopted in chosen firm..........................................................9
Kinds of motivation used by higher authority within Walmart:.............................................9
F. Appropriate commercial examples as well as literature to justify your stand ................10
Discussion what suggestions / recommendations (strategies)..............................................10
CONCLUSION..............................................................................................................................11
REFERENCES .............................................................................................................................12

INTRODUCTION
Management style signifies specific leadership style that helps in handling subordinate
within business organisation. There are various types of style which is adopted by leader within
company for aim of handling subordinate. The top management focuses on deciding future
strategy as per existing condition & culture within company. The present assignment is
depending upon assessing management style related to CEO of Walmart named as Dough
Mcmilion. He is American businessman & president of Walmart. Furthermore, there is a
requirement of assessing administration style and function of administration that is adopted by
CEO of retailing company. Moreover, there is a description regarding steps that is necessary for
structure of company for accomplishing performance level and culture which impose direct
effect on subordinate as per used leadership style.
The current issues faced by company named as Walmart the present Covid-19
pandemic imposes direct effect on retailing store. There is a requirement to emphasize on
communication culture as well as collaboration in order to deal with effect of function and
operations of organisation. This method is adopted by Mcmillon in reference of top honest along
with open conversation, open ears and many more that is emphasized on strengthening of
countries & communities. In addition to this, the organisation focuses on fostering collaborative
culture related to communication. The CEO of Walmart to handle present challenges, listen
every issues with open ear as well as open heart (Blom and Du Plessis, 2020).
MAIN BODY
A. Management style as well as state functions of administration adopted by CEO of retailing
organisation
Management style herein, Mcmillon is emphasized on adopting authoritarian
administration style focus on handling functions and element of business organisation by
improving clear direction as well as control. It is determined as a directive administration style as
well as autocratic style that help in defining case that is depend upon reporting structure,
subordinate ask different kind of questions regarding consistency towards work. In context of
Walmart, their focus is on considering capacity of business organisation that add worth to
provision of retailing services of company named as Walmart. The leader focuses on cultural

element of Walmart which involves offering timely facility to user, respecting user and many
more.
Principle of administration innovation administration is key factor which is adopted by
retailing organisation. The chosen organisation is capable to survive along with restricted motion
by emphasize on superior quality goods and perform their work in respect of maintaining
competitiveness at Marketplace. They focus on assessing issues that result in change in
behaviour of human being. There are various principle related to administration that is adopted
by CEO of Walmart. Henri Fayol introduced 14 principles and also provide innovative
perception related to administration concept. In addition to this, Mcmillon stayed focused on
improving unity in direction and it is determined as a 5th principle related to unity in
administration principle by increasing engagement with unified objective. Herein, management
of the business organisation shapes efforts being produced by various individuals towards
achievement of respective goals and objectives of an organisation. In covid-19, the main purpose
of organisation is to provide product as well as services to its user in proper manner (Bratton,
2020).
Function of administration there are different kind of administration function that is
adopted by CEO of company. Mcmillon focuses on adopting this kind of principal for aim of
handling change within Walmart that is going to be mentioned below:
Planning: It is the primary process in operational activities of a business firm. It involves
accomplishment of respective plans and objectives of an organisation within given time
framework. With addition to this, it also includes effective utilisation of given resources for
shaping efforts being produced in a firm towards growth.
Organising: It is the second step to establish better productivity in a business firm. This
step involves coordinating various operational activities of the workforce in systematic manner
for ensuring optimum utilisation of resources of the firm. With addition to that, it also includes
monitoring performances of respective staffs for avoiding any sort of wastage their efforts and
ensures better productivity in a business firm.
Leading: The leaders or managers of respective business firm are concerned with
formulation of flexible business policies. It helps in avoiding wastage of valuable resources of
the firm and shapes operational activities of workforce towards smooth conduction of firm's

respective operational activities. Leaders of concerned firm introduces timely changes in theur
business policies to counter with dynamic business environment.
Controlling: In context to chosen organisation i.e. Walmart, managers or leaders of the
workforce centres their attention towards controlling various efforts being produced in a business
firm. They ensures better productivity in work structure and also helps in establishing proper
coordination between various departments in the company.
B. Assessing steps taken by CEO as per structure of organisation in order to accomplish high
level of performance and change in culture bought by CEO
Divisional structure: With a motive to expand business operational activities, its
management focuses on evaluating various aspects of trending consumer demands in the
marketplace. The divisional structure focuses on categorised division of company as per
particular demand of customers and market trends. In addition to this, divisional structure could
be categorised into three categories such as; Product structure, it is determined as a grouping of
particular product which is manufactured by company in various category of goods. For
example; product a, product b, and product c are the various groups of products produced in a
given firm for satisfying different demands of company customers.
The market structure of a company includes division of various operational activities of a
business firm in accordance with respective market trending demands. For instance production
activities of respective business organisation is directed towards geographical business
environment that includes various taste and preferences, cultural goods or services as well as
trending demand of customers in that particular region. Walmart use geographical structure
wherein the focus is on shifting towards production bases on customers demands and new
marketing trends (Kidron, Ofek and Cohen, 2016).
The CEO of Walmart emphasized on structural description which assists in providing
facilities related to strategic execution with an aim of capturing higher share of market within its
respective retail sector. Operational activities of the business firm were focused towards
improving E-commerce tactics in which Walmart took decision to shut Jet.com, which involved
timespan of 3 years after displaying 3.3 billion dollar for its Start-up. The strategies adopted by
CEO for aim of dealing with issue that is occur due to covid-19.
Culture the organiser of business organisation signifies the method used by individual
person in responding to challenges that is determined as a part of workplace. The resilience

related to HR of company is based on mind set of subordinate that provide support by using
corporate culture. Therefore, the culture which is adopted by Walmart providing facility related
to retail organisation for using challenges as well as alteration which is taking place within an
external market. It is helpful in offering competitive edge in order to tackle competition level
occurs from different kind of competitive brands like Amazon having primal online operation
related to digital distribution (Waterson, 2018).
Impact on subordinate’s generation of inclusive culture there is a strong commitment
which is around 2.3 million that is linked with the Walmart store, E-Commerce organisation
logistic as well as other functions which is important for aim of providing better services to its
user. The leader of Walmart agrees that their associates are performing their work in an
appropriate manner. In addition to this, the Mcmillon of Walmart is emphasized on listening
ideas of associates in order to conduct various activities in proper way. In Walmart, all
subordinate behave in such a manner that helps in satisfying needs and wants of customer in
future period of time (Lagrosen, 2019).
C. Explain leadership style of CEO of organisation
The CEO of Walmart i.e. Mcmilion, adopts transformational style of leadership for
conduction of various activities of the business firm. It helps higher authority of the firm to bring
in effective changes in an organisation. Considering the fact that every business enterprise has to
deal with its respective dynamic environment, it becomes very important for manager or leader
of the firm to welcome new changes and trending techniques for ensuring better working of the
company in long timespan. Transformational leadership style enables leaders and managers of
the firm to establish effective coordination in respective departments of the business firm and
also proves to be effective leadership style to counter with firm's competitiors.
Transformational leadership: This type of leadership style refers to quality of leaders of
being flexible while dealing with various aspects of business environment. This style speaks
about quality of a leader transforming in accordance with changing environment of business
enterprise. It helps leaders of various companies to effectively bring in any changes in the work
structure avoiding any wastage of resources.
Intellect simulation: This leadership style aims at adopting innovate approaches while
carrying various operational activities of a business firm. Herein more emphasis is based on
conduction of various activities in workforce using innovate thinking. Every individual working

in organisation have a free pass to take part in decision making of the company shaping
companies planning process towards promoting innovation.
Forward thinking: This type of leadership style focuses on formulation of respective
plans and policies in an organisation, keeping in mind future marketing trends. This style of
leadership ensures better working of a business firm for longer period of time. It helps
management of company to produce effective strategies ensuring long term goodwill of the
respective firm.
D. Assess the impact of power, influence as well as conflict of chosen firm
Walmart is international retailing organisation based in UK that focuses, its respective
business activities on targeting large number of user. The company was founded in year 1962.
Since company's incorporation, it is determined as famous and well known chain within UK that
provides different kind of goods and services at reasonable amount of price. The power,
influence and conflicts creates a huge impact on effective working of a business enterprise. For
instance in case of effect of power, it can be considered that keeping authority of an organisation
have positive as well as negative impacts. Keeping authority of a business firm in hands of top
level management helps in attainment of professionalism of work. On the other hand, it creates
negative impact on moral of staffs towards working of a business organisation. As freedom is
been snatched from them and is centralised in hands of higher authorities. It leads to time
consuming decision making and sometimes leads to conflicts and disputes in an organisation
(Lloyd, 2017).
The focus is on formulating innovative strategies for executing appropriate plans in
relation to current market trends. With addition to that, it enhances productivity of the business
firm by minimising amount of wastage or unproductive activities being performed in workforce.
Effect of power Walmart emphasized on adoption of operation administration as it
signifies various kind of process that emphasized on administration of supply chain as well as
inventory. In addition to this, it is necessary to execute strategic direction in order to deal with
issues on regular basis, so focuses on achieving vision as well as mission of organisation in order
to achieve it in timely manner. There is a need of accomplishing higher level of efficiency in
order to make sure growth and well success in long term in international market. In context to
concerned organisation, the authority is been kept centralised and individuals working in
business firm have to follow formal chain for performing their respective job roles. It helps in

building up of professionalism of work in an organisation and avoids wastages of valuable
resources being used in operational activities of the business firm. However sometimes, it might
hamper freedom of respective staffs and also may lead to time consuming decision-making in the
firm.
Conflicts resolution the administration is determined as procedure of reducing negative
aspect that is related to conflict generated. The primary purpose of administration is to increase
the favourable outcomes and involves performance appropriateness within company. In addition
to this, this is a kind of conflict advantageous for company in order to deal with friction. As in
contrast with effect of power, centralisation may lead to arise in conflicts between various
employees working in an organisation. By proper following of conflict resolution techniques
management of the firm may overcome this issue and helps in forming up of bridge towards
company's goals and its operational activities.
In year 2019, there was an issue that occurred from unsatisfied subordinate involving
mostly female subordinate within Walmart in which there are different kind of complaint which
is filed against the administration. The complaint is regarding gender discrimination which is
determined as unimpressive record of Walmart. It is depend on history which is raised in year of
2001 that law claim Walmart in which retailer discriminated regarding 1.6 million female
subordinates just because of gender discrimination. In order to overcome from this kind of issue,
Walmart focuses on responding to complaint that helps in achieving good experience to perform
work within company. The leader focuses on resolving this kind of conflict in order to perform
different work in proper way (Parker and Fleming, 2020).
Conflict Management Theory conflict administration is the procedure in which their
focus is on identifying conflict in an appropriate manner. In course of effective conduction of
respective operational activities, management of company counters with various conflicting
situations. Therefore in order to maintain harmony and healthy working environment of business
firm, leaders of concerned organisation adopts various plans and strategies which also helps firm
to fight with it's competitors. There are different types of conflict administration that is adopted
by Mcmillon for specific kind of situation. There are various administration styles that are given
below:
Collaborating manager herein, the leader focuses on performing their work by avoiding
different kind of issues. The individual focuses on tackling issue for accomplishing goal in

timely manner. In the course various plans and policies of the business firm are been performed
by initiating group decision making and respective personal goals are been taken care for smooth
conduction of operational activities of the business firm. (Taylor and Antonacopoulou, 2019).
Conflict resolution model:
It is determined as a model which is used by business organisation that is given below:
Awareness it is determined as a first level related to conflict resolving model that
includes awareness regarding perceived differences related to innovative strategy that focuses on
reducing effect of corona virus.
Self preparation it is determined as a second level related to conflict resolution model
that include there is a decision which is taken in respect of maintaining or preparing resourceful
state.
Conflict resolution is determined as a third level of this model in which they emphasize
on decreasing emotional level of energy as well as clarified differences in order to reduce
conflict.
Negotiation is determined as a communication procedure in which every party influence
one another. It is determined as an integrative agreement in which all party must be determined.
On the basis of above given theory, it is assess that it is adopted by Walmart CEO for aim of
dealing different kind of conflict which is occurs internally in business organisation (Revsbæk,
2019).
E. Various kinds of motivation adopted in chosen firm
The chosen firm follows maslow's hierarchy theory of needs for effective operations of
respective business activities being performed in an organisation. This theory speaks about
satisfaction of basic psychology needs which serves as motivation to various individuals working
in an organisation. The leaders of chosen firms adopts theory of maslow's hierarchy in order to
provide adequate motivation to respective staffs working towards betterment of the company.
Motivational style there is various kind of style that is adopted by business organisation.
The five level models is categorised according to that is given below:
Physiological need it is basic need which is important for survival of person that involve
cloth, food, drink and many more.
Safety need: when physiological requirement are fulfilled then individual person focus
on safety need. The individual person willing to take experience related to safety. The CEO of

Walmart make sure that security requirement of individual person must be fulfilled in order to
increase motivation level.
Self belongingness need after safety need are fulfilled then there is a need include
belongingness as well as social feeling in order to influence individual person.
Self-esteem need is determined as a part of Maslow hierarchical need. This requirement
is adopted for make sure that subordinate are capable to improve self esteem desire related to
reputation and take respect from another person.
Self-actualization need it is highest requirement of Maslow Hierarchy which is
determined as a realising potential of individual person in respect of personal growth
Kinds of motivation used by higher authority within Walmart:
In context of Walmart, the administration team emphasize on adopting extrinsic reward
tools which is connected to motivating subordinate by providing healthcare advantage, financial
efforts through which Walmart provide their subordinate to purchase stock and to buy discount
to its subordinate or its worker so that worker get extra income that is dependent on performance
of organisation. There is also adoption of motivational tools to motivate subordinate for
increasing current level of contribution in covid-19. Higher authorities of the business firm
provides following motivational techniques for extracting best of their abilities to company's
employees.
Transparency in business operations: In order to improve or boost performances of
respective employees working in organisation, higher authorities of the firm maintains
transparency in various business operations conducted in a firm. It helps in boosting up of trust
of various employees and enables them to work out of their comfort zones exploring various
segments in corporate world.
Timely incentives: Managers and leaders of the firm provides with timely incentive and
appraisals to deserving employee. This helps in boosting up of moral of employees working in an
organisation to give best of their abilities and also enhances sense of healthy competition in an
organisation.
Considers individual goals: For keeping working environment boosted and motivated
managers of respective firm keeps in mind various individual goals with completion of
organisation goals. Working in business firm is considered with the fact that if various individual

goals of employees working in an organisation is been fulfilled, it gives better conduction of
their respective job tasks.
F. Appropriate commercial examples as well as literature to justify your stand
Defining and interacting vision the aspiration strategy related to leadership is important
for company that results in improvement of purpose that help in achievement of goal in timely
manner. Low pricing is determined as a strategy that helps in achieving competitive edge over
rivalries at marketplace. Managers as well as leaders of the company i.e. Walmart, makes use of
relevant theories for smooth conduction of respective operational activities of the business firm.
For example; As Walmart have a huge market presence with multiple number of retail stores in
more than 100 countries across the world. Respective managers and leaders of the business firm
applies various techniques that enables firm to maintain its excellent supply chain to feed
demands of various company customers. (Sharma-Wallace, Velarde and Wreford, 2018).
Discussion what suggestions / recommendations (strategies)
On the basis of above discussion, there are various recommendations for Walmart that is
given below:
The vision statement must be interacted properly in order to increase motivation level of
subordinate in proper way. There is a generation of omni channel organisational strategy in order
to provide better service to its customer and retain them for a longer period of time after the
situation of covid-19 arise.
Delegate and empowering is determined as a superior recommended strategy of leadership
which is the provided to Walmart to make sure responsibility that result in improvement of sense
of self improvement of team capability in various departments related to Walmart.

CONCLUSION
On the basis of above given report, it is assess that management style signifies specific
leadership style that helps in handling subordinate within business organisation. There are
various types of style which is adopted by leader within company for aim of handling
subordinate. The top management focuses on deciding future strategy as per existing condition &
culture within company. Furthermore, there is a requirement of assessing administration style
and function of administration that is adopted by CEO of retailing company. Moreover, there is a
description regarding steps that is necessary for structure of company for accomplishing
performance level and culture which impose direct effect on subordinate as per used leadership
style. The CEO of chosen organisation emphasized on structural description which assists in
providing facilities related to strategic execution with an aim of capturing higher share of market
within its respective retail sector with addition to that, operational activities of the business firm
were focused towards improving E-commerce tactics.

REFERENCES
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and organisational change. Managerial Auditing Journal.
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learning by including quality management tools. Total Quality Management & Business
Excellence, 30(13-14), pp.1515-1527.
Lloyd, A., 2017. Information literacy and literacies of information: A mid-range theory and
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Revsbæk, L., 2019. Organisational learning through collaborative reflexive writing.
Sharma-Wallace, L., Velarde, S.J. and Wreford, A., 2018. Adaptive governance good practice:
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Taylor, S.S. and Antonacopoulou, E.P., 2019. Arts-Based Interventions as Platforms for
Sensuous Organisational Learning: An Introduction. In Sensuous Learning for Practical
Judgment in Professional Practice (pp. 1-14). Palgrave Macmillan, Cham.