Management Style and Principles in Tesco

This document analyzes the management style and principles used by the CEO of Tesco, including the functions of management, division of work, and management styles. It also discusses the steps taken in the organization structure for achieving high performance and the change in organizational culture. Additionally, it explores the leadership style of the CEO and the effects of power, influence, and conflict in the organization. Finally, it discusses the types of motivation used by Tesco to enhance organizational effectiveness.

Individual case study
analysis

Table of Contents
INTRODUCTION...........................................................................................................................1
A) Examine the management style and principle and function of management that uses by
CEO of retail firm .......................................................................................................................1
B) The steps taken by CEO in organization structure for achieving high performance and state
the change in organization culture brought in firm .....................................................................4
C) Leadership style of the CEO of firm that enhance the organizational effectiveness..............5
D) Analyses the effects of power, influence and conflict at the chosen organization ................6
E) Discuss the types of motivation that uses by chosen firm .....................................................7
F) Using appropriate examples and literature to justify the stand. .............................................9
G) Based on discussion and debate what suggestions/ recommendations that make to increase
organizational performance? 350.................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCE.................................................................................................................................11

INTRODUCTION
Management is the administration and coordination of task which are important to
perform in relation to organization as it helps to attain the business goals. For any organization
employees are main assets as they understand the goals of organization and make their efforts to
accomplish the organizational goals. In other words, management is the process of planning,
organising, directing and controlling the functions as well as activities. This brings the changes
and effective activities for the purpose of attaining goals effectively (Beverina and Brando,
2019). To understand about this Tesco has been selected that is founded in 1919 for the purpose
of providing range of products at retail prices. Ken Murphy is an Irish (CEO) business executive
who handle all activities and increase the business performance. This person is having different
skills, talent, and experience which are uses to provide right direction to working staff and
getting the work done properly. This person has ability to setting objectives, organising,
motivating team, devising system and developing the people who are involve in business
activities and increase the profitability. The report covers management style, principle and
function of management, organisation structure for achieving high performance, leadership style
which are using by CEO and types of motivation that increases business performance.
A) Examine the management style and principle and function of management that uses by CEO
of retail firm
Management is the essential thing for any organization whether small or large as it helps
to organise the all functions and activities. This is the problem solving process which mainly
uses by people to achieve business objectives with the use of scarce resource in changing
environment. Ken Murphy is the CEO of TESO who is responsible for all organizational
activities and function as it decide the organisational goals and formulate effective planning
which can help to complete the task and attain the higher performance.
The functions of management are defined as:
Planning: This defined as main function in which planning and strategy is formulated by
an individual that can help to attain the business goals. Ken Murphy is a person who decides
goals and formulates the planning which can help to operate the business effectively (Clarke,
2019).
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Organising: This function is uses to organising human resource and functions of
organization that can help to perform the roles and responsibilities effectively and increase the
profitability.
Leading: This means leading and directing the individuals who are working in
organisation and manage the all functions. Ken Murphy is those person who getting the work
done from employees by leading and providing right direction that can help to attain the business
goals (Das, 2019).
Controlling: The another function of Management is to evaluate, monitor, and control
the organisational functions which can help to operate the business effectively. In relation to
TESCO, Ken Murphy is those people who monitor and control the organisational functions
effectively.
Illustration 1: Management function, 2021
Source: Management function, 2021
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Principle of Management
Henry Fayol, who is known as father of modern management has given 14 principle of
management that are uses by organisation in order to operate and managing all functions
systematically. Some principle are using by Ken Murphy that are as explained:
Division of work: In this, all work or task is divided by selected CEO by analysing skills
and experience of employees. This helps to complete the task timely and attain the business
goals.
Discipline: Ken Murphy beliefs that without discipline, nothing can be accomplished.
This helps to make the job easy and comprehensive. This get ready to all employees as complete
the task smoothly by maintaining disciplines.
Equity: As per this principle, all employees should be treated equally and respectfully
that motivate the people and get ready to work effectively. Ken Murphy is following equity
principle in which it provides equal opportunity to all employees who are working in
organisation.
Management Style
A management style is the way which is uses by a manager in workings for the purpose
of filling their goals. This is important for management to understand what needs to do and how
the products and services are going on, that increases performance. Description of management
style are as defined:
Autocratic: This management style is uses by an individual where it has control and
decision making power. This style does not involve any other person in getting suggestions and
advise that create the conflicts.
Participative: This style is positively connected with high level of job satisfaction by
engaging in all workings and business activities. To understand the task and accomplishing
goals there is need to participate by employer and employees that can help to control the all
functions (Thacker, Sullivan and Self, 2019).
Inspirational: The another management style is inspiration that being uses by
management to inspire the people and encourage them to work properly.
From the above, Participative management style is uses by Ken Murphy in which it
decide the goals and participate in all activities that can help to complete the task and attain the
higher profitability.
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B) The steps taken by CEO in organization structure for achieving high performance and state
the change in organization culture brought in firm
Organisation structure: This explained as structure that states how activities and task
are allocated, coordinate and supervised between employees. By following the organisational
structure model, Tesco is operating their functions smoothly such as:
Functional structure: This is based on speciality in which similar tasks are grouped and
completing collectively that can help to manage all functions smoothly.
Divisional structure: This structure is based on team base in which products and
projects are allocated between employees as per their skills and abilities that can help to run the
organisation effectively (Avhad and Giri, 2020).
Matrix structure: The structure is uses by management to take more responsibility for
the purpose of increasing productivity. It foster the greater innovation and creativity that allows
management to make right business decision.
Ken Murphy is following divisional organisation structure in which all work and task is
divided between employees as per their skills and talent which can help to accomplish goals and
higher performance.
Organization culture: This is collection of expectation, values, expectations, and
practices that guide and inform the all team members for the purpose of accomplishing
organisational goals. Ken Murphy is following the Handy Culture theory that involves role,
task, person and power culture. In starting, management used the person culture for managing all
functions and making right business decisions as all activities by done by single person.
Role: This culture is related to allocating the roles and responsibilities of employees as
per their skills and talent which motivate them to work properly.
Task: In this, tasks and specific projects are assign to responsible person who works
efficiently and complete it (Gilal and et.al., 2020).
Person: When individual see themselves as superior to the organisation and making
decisions accordingly is known as person culture.
Power: As power is held by few people that have decision making power. This affects
the organisational productivity and profitability negatively.
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After bringing changes and adopting challenge Ken Murphy who is the CEO of Tesco
has decided to use Role culture that is effective culture. In this, roles and responsibilities are
allocated between employees who are working and manage the all functions. This helps to
motivate the people and getting the work done effectively. This also helps to manages all
activities and task which is important to accomplish timely.
C) Leadership style of the CEO of firm that enhance the organizational effectiveness
Leadership style is defined as behavioural pattern that is adopting by a leader to influence
the behaviour of their followers. For any organisation, leader is important person who plays an
important role as it understand the goals and provide training to employees which can help to
manage the all functions and activities effectively. In Tesco, Ken Murphy is playing role of
leader who share the information and challenges with employees, provide them training and right
direction which can help to complete the workings and managing all business performance.
Transformational leadership: The leadership style is related to changes in which
management introduces the changes and bring the higher profitability. This supports the
employees to manage all work and task that is required to perform specifically (Addair, 2019).
Transactional leadership: This leadership is related to showing instruction to their team
members and complete the work by using different rewards and penalties.
From the above Transformational leadership style is adopted by Ken Murphy (CEO of
Tesco) that mainly uses to introducing the changes which are important to bring by organisation
so it operate their all functions and activities effectively. This person is playing a role of
transformational leader which uses to introduce the changes and making improvements by doing
things in better way that increases business performance and profitability. In this, innovation and
new activities are identified by management by understanding demand. This can help to manage
the all functions and activities properly.
Advantages of transformational leadership
Ken Murphy uses transformational leadership that helps to adopt the changes and
maintaining high level of trust between employees by sharing vision and goal. This also helps to
increase the business performance and profitability by managing all functions and adopting
changes (Vo, 2019).
Disadvantages of transformational leadership
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Transformational leadership is too conceptual and missing the task that is needed to
focus. This might be create the challenge for organisation to adopt changes and affected the
profitability.
D) Analyses the effects of power, influence and conflict at the chosen organization
Organisational power is the ability that have a person, influences the behaviour of another
stakeholder in the business organisation. This is important for management to use effective
power and their ability which can help to manage the all functions. In relation to Tesco, Raven
and French power model is being used that are as explained:
Legitimate: This power comes from belief and values that a person have and uses to
make demand as well as formal rights to complete task. This influences the employees positively
as they work properly by managing all functions and activities.
Reward: The reward power shows person's ability to compensate another for
compliance. Moreover, rewards are provides to employees for their well performance as they
works efficiently (Chiovitti, 2019).
Expert: This power is based on skills and knowledge of a person that build the ability to
do work properly and increase performance. By using this, all work and functions can be manage
timely and increase the business performance.
Coercive: This power comes from belief which is having in one person who can punish
others for non-compliance. This influences employees negatively as they make decision to leave
the organisation and not to work properly.
From the above Ken Murphy is implementing the Reward power by compensating
employees for compliance. This increases the business performance and productivity by
managing all functions and activities. By using this, changes are also implemented by
management that supports to attain the business goals and competitive advantages.
Conflicts: This can be explained as pits one person against another that creates the
challenges for organisation in operation and handling all functions. In other words, conflicts are
the problem that arises in organisation while running any business and affected the
organizational productivity. In relation to Tesco, there are many hurdles that arises in the
company as they needed to solve by management properly. Due to changes and adopting new
product and services, conflicts might be arises between people as they are not ready to adopt
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changes and works with traditional method resulting lower sales and lower profitability
(Dugovicova, 2019).
E) Discuss the types of motivation that uses by chosen firm
Motivation is the important aspects for any organisation that means desires, wants, and
needs which are derived by individuals and increases the business performance. The main
function of management and organisation is to create willingness between employees and
perform their all functions effectively. In other words, motivation is an internal process which is
uses by management to driving and directing the employees who are working collectively and
attain the business goals effectively (Shin and et.al., 2020). In relation to Tesco, different theory
to motivation are uses by management that affects organisational performance such as:
Maslow's Hierarchy: This can be explained as motivational theory which uses to
showing behaviour and motivating the people who are working in organisational effectively. The
motivation theory is given by Abraham Maslow that states how an individual get motivation that
are as explained:
Illustration 2: Maslow's theory of motivation, 2021
Source: Maslow's theory of motivation, 2021
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Physiological needs: The management of Tesco providing food, water, shelter, air and
sleep that motivate the employees to feel good and manage the all activities effectively.
Safety: This level states security and safety is primary function that should be provided
to all people as it increases business performance and productivity.
Love/belonging: In this, need for emotional relationship drives human behaviour by
considering friendship, family, social groups, and romantic attachment which motivates the
people (Lam and Wong, 2020).
Esteem: This involves appreciation and respect which is demanding by employees in
order to perform all functions. The management provide esteem level of motivation to their staff
by giving respect and filling their demand that can help to retain them for long period.
Self actualisation: This is another motivation need which is require to analysis own
skills and knowledge in order to perform well and increase business performance. In relation to
Tesco, management uses this stage to analysis own skills and performing well that can help to
increase productivity and profitability.
Vroom Expectancy Theory: This is another theory of motivation that given by Victor
Vroom for creating expectation and providing high level of motivation. This also helps to to
manage the all functions and activities that provide job satisfaction and increase the profitability.
This involves:
Valence: This involves values and strength that are having in the hand of one person and
supports to get reward. The management of Tesco, focuses on valence where they knows wants
of employees and fill them properly.
Expectancy: The employees are having different expectation and confidence which can
help to motivate the people who are working in organisation. The management of selected
organisation is discovering resources which are important, providing training and supervising the
employees which increases productivity and profitability.
Instrumentality: This involves perception of employees and different activities to
motivation which can help to attain the business goals and objectives (Connell and et.al., 2019).
By using Vroom expectancy theory management of Tesco motivate their employees and
getting the work done effectively. This helps to increase the business performance and
productivity by increasing motivation level and attain the business goals.
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F) Using appropriate examples and literature to justify the stand.
Therefore, it has explained that by applying different motivational theory and satisfying
the needs of employees who are working in Tesco, increases the business productivity and
profitability. Ken Murphy is having different skills such as management, problem solving,
critical thinking, marketing and technological skills which are uses to manage the all
organisational activities and functions accurately. This person motivate the people by following
Maslow and Vroom expectancy theory that increases insights and completing task properly. This
also helps to attain the business goals (Daskin, 2019).
Moreover, in case of accepting changes Transformational leadership style and
participative management style is uses by Tesco that helps to run operation smoothly by
completing task.
G) Based on discussion and debate what suggestions/ recommendations that make to increase
organizational performance?
In order to improve performance of organization there are various way. Ken Murphy use
tools of management which help in improve or enhance performance of organization's work
force. With the implementation of transformational leadership style Tesco able to flexibly
change their business policies and strategies which motivate employee to work towards
attainment of organizations goals. As well as due to use of participate decision making style ,
employee encourage towards and take initiative in decision making process as they know that it
will beneficial for their future growth. With the implementation of effective business style of
management Tesco able to attain competitive business advantage as they have skilled personal
through which their quality of product and providing services has been increases. Due to the use
of principle of management Ken Murphy able to effective build strong team. These team
member are highly motivate and encouraged towards achievement of object of organization.
Ken Murphy on the basis of applying principle of division of work and equity able to
control internal inference which will directly impact on the building strong relational between
management department and workers (Mukherjee, Jebarajakirthy and Datta, 2020).
Due to providing friendly and supportive atmosphere employee feels more motivated and
they encouraged to align their individual goals with the goal of business organization. Ken
Murphy in order to improve quality of their workers focus on set standard and measure
performance by receiving the different between actual and standard performance, on the basis of
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that they provides rewards and incentive which motivate and encourage employee in order to
work in systematic manner and improve their performance quality so they can able to attain
rewards.
Ken Murphy by setting work target,clearing goals formulated essential communication
strategic as well as by using tools of performance appraisals and measure can encourage
employees and motivate them toward attainment of long term goals of Tesco It is essential for
them to apply tools of management as Tesco is multinational organization and in order to
manage all the department and branch of this supermarket company they need to implement
management principle, theories and models which useful in improve quality and performance of
employees.
CONCLUSION
From the above analysis it has been concluded that every business organization in order
to run their business operations successfully needs to follow procedure of management. Which
will useful in plan, organize, coordinate and communicate as well as control business activities in
effect manner. In order to control the dispute arise within business environment they use
effective management participate style which help in create and maintain strong relation between
management department and workforce. Manger by implementing principle of equity, division
of work and disciple able to create strong business environment, as well as by using effective
leadership style they can influence workforce in order to attain goals of business organization.
Thus it is essential for organizations to implement those models an price of management to
systematic run their business in competitive market environment.
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