Management Style and Organizational Structure at British American Tobacco

INDIVIDUAL REPORT

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................4
A Management style and functions of management...................................................................4
B. Steps taken in context of Organizational structure for high performance & impact of
organisational culture on employees............................................................................................5
C Leadership Style ......................................................................................................................7
D. Effects of power, conflict and influence at British American Tobacco..................................8
E. Types of motivation used at British American Tobacco.......................................................10
F. Corporate examples and literature for justification...............................................................11
G Recommendations and suggestions ......................................................................................12
REFERENCES..............................................................................................................................12

INTRODUCTION
Leadership is an important aspect and function in a corporation, which blends along with
the management and aims to maximize efficiency and productivity of an organisation. The
leaders in corporations can be referred to as top managers such as CEO and management
directors. They influence workplace culture and management style to inspire and motivate
employees for achievement of vision and mission of the company through higher productivity
(Marques and Gomes, 2020).
British American tobacco plc is a UK based multinational company which in into
manufacturing and sales of tobacco, cigarettes and various other nicotine products. The British
corporation was established in 1902 and its current headquarters is situated in London, England.
Presently, it is the world's largest tobacco manufacturer and a leader in retail operations
according to the net sales (Sakib, 2018). The company is facing leadership issues as many
organisations are grappling with it. There is a war of talent and need to keep high potentials. The
organisation needs to become more flexible and adaptable to changes. There is a lack of
communication, alignment and improvement in execution is needed along with a shift in
organisational culture as a whole. In April, 2019, British Tobacco company appointed Jack
Bowles as its chief operating officer who possess a significant experience in management and
leadership roles. Jack Bowles had previously addressed the roles of chairman,managing director,
regional director, chief operating officer and a key member of the board. Jack believes in
maintaining a work-life balance and an effective management style to successfully accomplish
company goals while addressing the issues of employees and overall functioning of the company
(Feinstein, 2020).
This individual report aims to analyse management style of Mr. Jack Bowles as a CEO of
British American Tobacco plc and evaluate the steps taken in context of organisational structure
to achieve high performance along with organisational culture's impact on employees. The report
will also highlight leadership styles, effects of influence, power and conflicts, types of

motivation in the company along with corporate examples and strategies to increase
organisational performance.
MAIN BODY
A- Management style and functions of management
Management style is particular way used by Mr. David Bowles to go in accomplishing
objectives of British American Tobacco. It encompasses ways of making decisions, how to plan
and organize work and how to exercise authority in a positive way. It varies by the level of
management and also depends on person to person. Mr, David Bowles adjust management style
which suits for different environments of company and employees of company. Management
style adopted by CEO is led by examples and not by commanding employees of British
American Tobacco (Kraemer,2017).
Functions of management used by above CEO are planning, organizing, staffing,
controlling, leading, coordinating activities to ensure that there is smooth flow of operations
leading to the accomplishment of goals in desired way.
CEO maintains its work life balance in effective way which states that style adopted by
Mr. David in the company is Democratic management style where employees of the company
are encouraged to participate and give inputs at the time of decision making. By this
management style it helps company in communication which goes both ways from top to bottom
and vice versa which helps in increasing team quality to proper functioning. It helps in getting
different views, ideas and opinions which helps to inform decisions taken.
Under Democratic management style it includes Consultative style where the CEO takes
into the consideration various view points, thoughts and opinions of each member before
reaching to the final decision. It helps CEO in promoting relationships with its employees and
helps in building trust with the same which helps in retaining talented employee's in the company
(Mostofi,2019).
Under this it also includes Participative style where guidance is in a way that all
members/employees along with Mr David participates in decision process. Employees are
provided with more information about company goals and are encouraged to provide innovative
solutions for same which leads to employees productivity and motivation.