Individual Report on Marks and Spencer

Individual Report

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Role of IT in the success or failure of Marks and Spencer..........................................................1
Ethical and Social issues that pertain to running businesses.......................................................2
Identification and differentiation between different types of networking technologies..............3
Importance of intranet and internet in the business.....................................................................4
Different stages of system development life cycle......................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Internet is a tool which is used by all the business entities in current era for various
purposes such as advertising, market research, promotions etc. With the help of it companies
gather market data and then use it to form future strategies which can help to attain long term
organisational goals (Avgerou and Walsham, 2017). The organisation which is selected for this
report is Marks and Spencer. It is one of the largest British multinational retailer which is mainly
based in Westminster, London, United Kingdom. This report covers various topics such as role
of IT in success or failure of organisation, ethical and social issues which pertain to run a
business, different types of networking technologies etc. Along with this, importance of intranet
and internet for business and different stages of system development life cycle is also covered
under this assignment.
MAIN BODY
Role of IT in the success or failure of Marks and Spencer
Information technology can be defined as the process of using computers for the purpose
of storing data and use it whenever it is required. All the business entities attain success by using
it to store important information which could be used in future to formulate strategies. Marks and
Spencer is also using IT and it has helped it to achieve success as it has transformed the way of
organisation in which business is executed. It helps to formulate innovative business idea which
can guide through out the way of success. Different types of software are used by Marks and
Spencer with the help of IT which direct it to hire skilled workforce and recruit such employees
who have such skills which are required by organisation. Transaction processing system is
used by Marks and Spencer which helps it to keep track record of all the transactions which are
made by it on daily basis. Decision support system is also used by Marks and Spencer in order
to form effective and appropriate decisions which can help it to attain organisational goals.
Marks and Spencer has also achieved success with the help of information technology because
top level executives use such systems for various purposes such as formulating decisions,
keeping track record of transaction etc. When all the business processes of the organisation are
conducted appropriately then it helps to attain success (Dahlstrom and Bichsel, 2014).
From the above analysis it has been determined that IT has played a vital role in the
success of Marks and Spencer because top level managers has used it appropriately so that
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