Role of IT in Barclays Bank

INDIVIDUAL REPORT

INTRODUCTION
Information technology (IT) is use of an computer For an Retrieve, transmit, store and
manipulate information or data, that often in context of an enterprises and other business. It is
considered be an subset of communication technology and information. Barclays is an British
multinational financial services and investment bank company, have headquartered in London.
This report highlights the role of an IT in Barclays organisation and shoes the ethical & social
problems that pertain for running an business(Baller, Dutta and Lanvin, 2016). Report reveals
various type of networking technologies and the importance of intranet and internet for the
enterprises. Also list of various stages of development system of an life cycle. In this regard
present report has been prepared that involve discussion over IT practices.
Role of IT in Barclays bank
Information technology plays an vital role for an integral part of an every enterprises plans.
Communication among the suppliers, customer and Employees
Barclay organisation where the communication between the suppliers, employees and
consumers are mainly basis on email. As email one of an early drives of internet that provides
inexpensive & simple way f communication. Also number of another communication tools that
has been also evolved by allowing an staff for communicate by using online meeting tools, live
chat system and video-conferencing. Henceforth IT plays an vital role of communication in the
organisation(Dutta, Geiger and Lanvin, 2015).
Inventory management system
In managing inventory sector, Barclays organisation require to maintain huge stock to
meet an demand without having investment higher than needs. This system tracks an quantity of
an each item organisation triggering, and maintains order for an additional stock when quantity
fall below the pre-determine of amount. This type of system can give benefit because it connects
the frim to point of sale.
Management Information system (MIS)
Storing data can be benefit only when it can be effectively used. Barclays organisation
use of an information as part of strategic planning method and also uses the tactical execution of
an strategy. MIS helps an company to track the sales data, expences and productivity level.
(Lloyd, 2017). The data can used to track the profitability to maximize return on investment,

over time and can identify an improvement areas. Thus MIS helps in the success of the
organisation.
CRM
Barclays organisation use an information technology that is use to improve the source
they manage & design consumer relationship. As CRM capture each interaction of the
organisation that with an customer, So more enriching of an experience possible. If calls with
any problem, consumer support can representatively able to watch what consumer has bougth.
Entire interaction are stored in CRM system, that are ready to recall an customer if consumer
calls again. Because of it consumer has more focussed, better experience and the Barclays
organisation get benefit and helps in success(Marchewka, 2016).
Data management system
Barclays organisation is use to store digital version documents on storage and servers
devices. Such documents can be instantly make an available to everyone in organisation,
regardless an geographical location. By this the organisation can easily get huge data which can
be access immediately for managing work.
Ethics & social problems pertain to run an businesses
Ethical issues
Ethical issues create an problem for the organisation to run properly
Cyber-crime
It is an use of information technology for commit crime. Where the cyber-crime range of
an simply annoying an computer users for an high loss of money. As the growth of an use of an
internet and other high devices also contribute for the growth of an cyber-crime which create an
problem for the Barclays organisation to run the business(Schnoll, 2015).
Identity theft
Such theft are usually done through an accessing an personal details of an someone else.
In this ones the cyber criminal use personal detail are phishing. Such phishing involves by
making fake websites which looks like an legitimate email or business website. Such thefts
create an problem for the Barclays organisation as mainly all the transaction or activities are
today based on the online internet. Such thefts sometime loose the confidence of the
organisation and it is difficult for the organisation to identify the theft. Henceforth it create
difficulty for the organisation to run the business smoothly(Senft, Gallegos and Davis, 2016).