Impact of Information Technology on Business Operations of HSBC Bank

Impact of Information
Technology on business
operations of HSBC bank
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Executive Summary or Abstract
Networking technology and its importance in the present era was discussed in this report and Allianz
group was taken for analysing the report effectively.
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Table of Contents
Table of Contents...................................................................................................................................3
Introduction...........................................................................................................................................4
1.1 Purpose........................................................................................................................................4
1.2 Background..................................................................................................................................4
2. Literature Review..............................................................................................................................5
2.1 Information Technology and its role in retail business in general................................................5
2.2 Networking Technology, different types in general.....................................................................5
2.3 Ethics and Social Issues of using technology in general..............................................................6
2.4 The importance of Intranet and Internet in business in general....................................................7
3. Analysis and Discussion....................................................................................................................8
3.1 Role of Information Technology in the selected business............................................................8
3.1.1 Types of different Information Systems that are used in selected business like Management
Information System, Decision Support Systems etc.......................................................................8
3.2 Types of Networking Technologies that used in the selected business........................................9
3.3 Ethics and social issues in selected business................................................................................9
3.4 The importance of Intranet and Internet in the selected business.................................................9
3.5 List and explain the different stage of system development life cycle.......................................10
4. Conclusions.....................................................................................................................................10
5.References........................................................................................................................................10
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Introduction
Information technology is use of any storage, networking, computers and physical
devices, procedures and infrastructure to process, secure, exchange, create as well as store all
form of electronic data. Organizations rely on IT to help them to be more effective and
productive rather than before. It helps to communicate with others for commercial purpose
within business (Devasena, 2014). The present report is based on Allianz Insurance
established in German multinational financial service provider company *. This study explain
information technology role in business, different networking technologies and social as well
as ethical issues while using technology. Furthermore it justifies, internet and intranet
importance in business, and explain all these thing in context of company as well.
1.1 Purpose
Purpose of carrying out this investigation is to analysing impact on information
technology (IT) on banks
1.2 Background
Information technology plays significant role in banking industry. It works as
communication tool with computer science which supports banks in serving best to
consumers and offering them reliable and affordable services. Over a period of time it is
notices that companies which are operating in financial sector are using advance IT
technologies which assist in services of banks significant and satisfying consumers by
offering them quick services. But development of IT system creates problems for banks. Use
of IT tools increases risk of fraud and cyber attacks also gets increased. That is the reason that
people do not use internet banking software or application frequently. Electronic clearing
services has made it easy for banks to make fund transfer in other banks quickly. By this way
consumers feel so relax as they do not have to wait for longer duration for their fund clearing.
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