Leadership Styles and Management Practices of Marks & Spencer

Individual Report

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY .................................................................................................................................1
1. Overview of the company.......................................................................................................1
2.Vision, Leadership styles and management practices of Marks & Spencer............................2
3.Implementation of leadership and management theories.........................................................4
4.Recommendations ...................................................................................................................5
CONCLUSION ...............................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
A business has leadership styles which refers to behavioural patterns used by leaders to
influence the behaviour of followers or subordinates ( Łukowski, 2017). The concept of
leadership style was given by Kurt Lewin in 1930. Effective leadership motivates and
encourages people to identify their potential and harness their potentials to accomplish common
goals of organisation. Every business organisation uses many management theories and
strategies to manage the business operations and attain goals effectively. Management practices
are known as methods and innovations adopted by managers to improve the effectiveness of
structure and work systems. Whereas, business strategies are set of actions which are taken into
consideration to achieve the business objectives and build the organisations reputation in the
marketplace for high quality services (Berry, 2016). In this report Marks&Spencer is considered
to analysis the different leadership styles, management practices and various strategies adopted
to conduct business operation at domestic as well as international level.
MAIN BODY
1. Overview of the company
Marks & Spencer is British Multinational Retail Company which is specialised in selling
clothing, household products and luxury food products all over the world. It is also known as
M&S because it's founded by Michael Marks and Thomas Spencer in 1884 which is based in
Westminster, London. The company M&S currently has 1010 stores all over the world. The
CEO of Marks& Spencer is Steve Rowe and Managing Director is Stuart Machin. Marks &
Spencer is a company with long term success history. The company have opportunity for global
expansion so, to succeed the company must expand its market share by penetrating new markets
or new product lines. The Company operates within two specific areas which comprises of UK
and International. The UK segment comprises of the United Kingdom retail business and the
United Kingdom franchise operations whereas, International segment comprises of Marks &
Spencer controlled businesses in Ireland, Europe and Asia. The Company deals in delivering
brand food products, clothing and home products in its stores and online at both United
Kingdom and at international level. The target market of Marks & Spencer captures high-class
and middle- class consumers in major cities. The organisation captures the large market share by
offering products and services in almost every sector which includes clothing for men, women,
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