This report analyzes the strategic management of Lidl, including external and internal factors, competitive strategies, and recommendations for gaining a competitive edge.
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Table of Contents EXECUTIVE SUMMARY.............................................................................................................4 INTRODUCTION...........................................................................................................................5 TASK 1............................................................................................................................................5 Analysis of external Macro environmental factors using PESTEL............................................5 Analysis of micro factors by using Porter’s Five Forces............................................................7 Analysis of internal factors by using VRIO................................................................................8 TASK 2..........................................................................................................................................10 Identification of competitive strategies.....................................................................................10 Strategic directions....................................................................................................................11 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................14
EXECUTIVE SUMMARY This report has been drawn on a company named as Lidl based in Germany to show the contribution of strategic management in an organisation. It has included identification of internal and external opportunities and threats which the chosen entity can have. Along with this, a suitable framework has been developed by comprising strategic options on the basis of current strategic position with the use of different frameworks to exploit global opportunities in order to gain competitive edge. This has been conducted with the use of PESTEL analysis for assessing external factors and Porter's Value Chain Analysis has been used for analysing internal factors. This has been followed by evaluation of organisation competitive strategies in a critical way for making recommendation by applying Perter's Generic Strategies of Competition. 3
INTRODUCTION Strategic management is one of the significant fundamental activities which is associated withsettingobjectives,analysingthecompetitiveenvironment,assessmentofinternal organisation and evaluation of strategies. The main aim is to ensure better performance and sustainability in the marketplace. There are certain acts which are which are carried by organisations for increasing profitability (Aubry and et. al., 2012). This helps in making plans which can provide protection against predictable as well as unfeasible contingencies. This assignment is prepared on Lidl Stiftung & Co. KG, which has its headquarters in Neckarsulm, Germany. It is a global discount supermarket chain having 10,000 stores in the regions of Europe and United States. It is currently facing high competition in Europe with the presence of other successfulentitiesalongwithneworganisationsenteringinthemarket.Therefore,by considering this Lidl is planning to expand its business in Asian market and this is why it has chosen Malasiya. Furthermore, this report covers critical evaluation of current position in which external and internal MACRO environment factors have been analysed with the use of PESTEL analysis and Micharl Porter's Value Chain Analysis. Along with this, strategic recommendations for the chosen organisation in order to gain competitive advantage in which various alternatives have been included. Furthermore, strategies have been developed by using Porter's Generic Strategies of Competition model. TASK 1 Analysis of external Macro environmental factors using PESTEL PESTEL analysis is a tool or structure used for analysing and monitoring the external forces on which organisations do not have any control. These are present outside the business entity and generally used for entering a particular foreign market. It helps in analysing current situation so that appropriate actions and decisions can be made. It has been used in the context of Lidl which is provided below: Political factors-These factors are associated with the policies made by government. There is a high degree of intervention by federal and state government. Tac policy, trade restrictions, foreign trade policy, labour law, environmental law etc. have impact on the business of organisations (Burgess and Radnor, 2013). There should be adequate stability in order to carry business. Lidl is a successful company which gets number of benefits because Germany is the 4
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member of European Union. The directives promote free movement of goods in the countries who are the members of EU. Furthermore, the tariff rates are also low which help it keeping the final prices comparatively low. Growing GDP makes German markets attractive due to which many new entrants are entering the market leading to enhanced competition. Economic factors-These forces are connected with the performance of an economy. Exchange rates, inflation rate, interest, disposable income, employment, unemployment etc. are included in this which affect the business to a considerable level which may lasts for a long time. With regard to Lidl, Germany has witnessed a rise in employment amounting to 44.8 million in 2018 which has been termed as the highest level from some of the last decades. Furthermore, the GDP also increased which is an indicator of long term growth for business organisations. This has impacted the European markets in a positive manner. However, the exchange rate may fluctuate in European countries which can be a big problem (Cacciolatti and Lee, 2016). Social factors-These are the variables related to culture, environment, community, family, organisation, society etc. There are customs and norms which prevail in the market. Every entity has to follow the implications of community in order to remain acceptable. With reference to Lidl, majority of the population is getting aged which is a serious issue because of lack of those people who actually buy Lidl's products. Older people are not much into purchasing retailer goods. They have very limited options. But the per capital income is increasing which is a good indicator that Lidl can target individuals belonging to upper middle class. Technological factors-These are the factors associated with technologies which have been advanced or emerged. It is important for every business organisations to update their technologies in order to improve the quality of service or product along with reducing the costs. With regard to Lidl, European markets greatly depend on technologies in order to bring innovation in products sold by it. This company is well aware about potential and opportunities a business can get by using developed technologies. This further reduce emission of harmful gases and other hazardous substance that could damage the environment (Cserháti and Szabó, 2014). Environmental factors-These factors are the one which impact business organisations to a great extent as there is constant release of elements which create problems for the people living in a society. There are laws implemented for protecting the environment which should be aide by organisations. This has given rise the concept of CSR which impose. Lidl strongly abide by all 5
the environmental laws as well as take initiative to reduce the consumption of plastic and other harmful elements. However, there are no such appropriate solution for reducing the solid waste. Legal factors-These are the external factors which provide laws and regulations that are applicableonbusinessorganisations.Theseshouldbefollowedwithoutanybreachor contravention. Lidl is a successful company which should not make any mistakes in abiding by the laws that are applicable on it. If Lidl is considering to start the business by shifting the operations online, then there are higher chances that it can grow aggressively in a lawful manner (Eason, 2014). Analysis of micro factors by using Porter’s Five Forces Porter's five forces is a model that identify and analyse five positive forces that shape every industry and help determine and industries weaknesses and strengths. Lidl has used this framework in the following manner: Threat of new entrants-This is about new entities trying to enter the market in order to grab the opportunities offered in European markets. This is a major factor in increasing the competition within the existing industry. The economies of scale in Germany is huge and only those entities can enter and survive which are producing goods in large quantities. it is beneficial in creating a cost advantage for Lidl. Also, use capital is required to invest in the above- mentioned market which ultimately makes it difficult for new entrants to enter the market. Therefore, threat of new entrants is significantly low because it is not easy to set up a business in the industry Lidl is operating. Bargaining power of suppliers-There are suppliers provide raw materials for making the goods which are to be sold to the customers. The criteria for choosing a supplier depends on the importance of a good or service, unique characteristics of the raw material antique cost involved in switching to another supplier. The number of suppliers in the industry in which Lidl operates is a lot compared to the buyers. Due to this, the parking position of suppliers is very low. In addition to this, inputs provided are standardized and less differentiated also the cost involved in switching supply is low therefore, Lidl can easily switch from one supplier to another (Hoque, 2013). Bargaining power of buyers-Customers are very important asset for company e as their demands and fulfilment of requirements can either make huge profit or make the entity suffer from substantial losses. Strategies are made by organisations in order to target existing as well as 6
new customers. Number of suppliers is as compared to the number of forms producing the products. Therefore, buyers have less bargaining power as there are few forms from which they can purchase things. This is beneficial for Lidl to control the prices which are going to treat favourable results. And in order to retain the existing customers and attract the new ones, it should focus on the quality followed by prices charged by it. Threat of substitute-This refers to the availability of alternatives of goods and services in the marketplace. Companies producing goods or services which have no close substitute are likelytohavemorepowertoincreasetheprices.Lidlmakesureproductswhichare manufactured by it have quality and features different from rest of the entities operating the same industry (Kohtamäki and et. al., 2012). There are very few substitute available for the products produced by Lidl. By considering this, it can increase the profit margin and achieve the targeted income. Since, Lidl produces high quality products which are sold at low prices, there are less chance that customers will substitute its products with some other firm's goods. Industry competition-This occur when there are number of organisations operating in the same industry by using their resources and capabilities to the ultimate extent in order to gain a competitive advantage. there are many organisations selling the same goods at the same price with some low quality. There are very few competitors which Lidl has in the industry in which it operates. These are generally large size which means that forms in industry will not make moves without being unnoticed. Therefore, competition among existing firms is a weaker force with an industry. Analysis of internal factors by using VRIO VRIO is a framework which is used for conducting strategic analysis in order to uncover resources and capabilities which ca provide long-term competitive advantage. It is used to ascertain the working of different units so that actual scenario of internal management can be determined. The main aim is to improve the efficiency and performance for exercising better control on the organisation. This tool has been used with respect to Lidl which is as follows: Valuable-The resources are the most valuable thing an organisation can have. These are utilised for achieving the goals and objectives so as to gain competitive advantage. The main focus is on competitive edge. Employees of Lidl is the most valuable resources by which goals and objectives are achieved (Lee and Smith, 2018). They are given instructions which are followed by them in order to perform efficiently and effectively. Global presence is another 7
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resource which is associated with brand recognition of the company. The more people know a brand, the higher the sales and value. Lastly, the pricing strategy followed by Lidl is again an important resource. This can help it gaining huge market share. It can use penetration pricing can be used for capturing the market shares in a less time. These resources should be utilised in the most appropriate manner so as to create maximum output from limited resources. Lidl is growing time which makes easy for it to have the valuable resources from the market. However, fluctuations in external factors can create problems with regard to employees. This can lead to lower performance of the organisation. Rarity-There are always some resources which are uncommon and available in limited quantitybutitprovideincreasedcompetitiveadvantage(Lee,2014).Globalpresenceis something which takes long duration to build. There are many competitors who are giving tough competition to Lidl adopt differentiation strategy to make its products different from rest of the entities operating in the same industry. It is useful in creating an individual identity which can help it gaining a strong position in the market. Penetration pricing is beneficial for Lidl to provide the products at economical prices in order to marks it presence in the market. Employees are again the resources which is useful. They are all trained with the necessary information in order to increase their skills. It always work on choosing the best candidates who can provide innovative ideas. The main threat to the company is that there are many competitors who tend to include the strategies followed by Lidl. This may reduce the element of rarity. However, with the increasing competition it can make changes in the existing strategies and policies in order to improve them. Imitable-This is the factor which can be used by other entities also. Human capital is the example for the same. Every entity appoints people to work for them in order to achieve the goals and objectives. Similarly, global presence is also include in this as there are many companies like Lidl which have already set the business or planning for the same. The strategies related to marketing and pricing are hard to copy because these are prepared by considering the goals and objectives of every organisation (Linn, Sanden and Piekkari, 2018). These are based on unique features which cannot be imitated. Even if every organisation has manpower to carry the activities, Lidl can make become pretty look attractive from its policies and strategies for the employees. This can help it to have the best candidates as compared to the competitors. Global presence is common but it can be converted into and competitive advantage by providing high 8
quality to the customers and raising the awareness in many markets. However, there should be constant efforts to protect the policies, strategies and plans from these to be copied by the competitors. Organisation-There are more than one particular resources which are used in the company for carrying the operations efficiently. Human resource, global presence and pricing strategy can be seen in every sort of entities. Human resource together with global presence and pricing strategy are opted by almost all companies. However, Lidl always make adjustments and modifications in order to increase the effectiveness of differentiation strategy (Milovanovic, 2015). There should be some unique features for this strategy in order to gain competitive advantage and retain the position in the market. The new entrants entering into the market have better management and organisation of various resources which can cause a threat for Lidl. However, it can have experienced people in the management to handle all the resources in an efficient manner for obtaining the desired results. TASK 2 Identification of competitive strategies Competitive strategy is an action plan which helps in gaining competitive advantage in order to sustain for a long time. Strategies are made after evaluating the strengths, weaknesses, opportunities and threats by comparing it with companies own strategies. In order to make a effective competitive strategies, Lidl can use Porter’s Generic strategies model. The same has been used as provided below: Cost leadership-This strategy is focused on providing the products at low cost and become a lowest cost producer in the industry. The organisation has to exploit economics of scale in order to achieve the main objective (Morton, Wilson and Cooke, 2015). The main aim of entities is to minimise cost so that they can sell goods at such prices which can help dam earning thebestprofits.Lidlcanusethisstrategyforproducingstandardproductswithlittle differentiation that are readily acceptable to the majority of customers. It will have to give discount on the products in order to maximize sales and gain competitive advantage which for the leads to increase market share. there should be high levels of productivity along with high capital city utilisation. Together with this, prices offered by suppliers have to be negotiated with a view to lower the prices. 9
Cost focus-this strategy is for the entity which is focused on opting for lower cost advantage in few market segments. It is beneficial for the products which are very basic having low quality. The prices are generally low and are accepted by customers. The goods are more of substitute to what already exist in the market but with lower prices. This is strategy is not appropriate for Lidl as it it has target of creating good quality products and provide them at discounted price in order to attract the customers and increase the market share. Therefore, the goods are not of standard or basic type and they are actually of good quality (Pasquinelli, 2014). Differentiation focus-This strategy is obtained whenspecific groups are to be served. Thiscanbe beneficialinorder tofulfiltheneedsand demandsofthespecificsetof requirements. This approach is the most common niche marketing strategy for selling the products. Also, if the customers are satisfied then organisations can charge higher prices. Furthermore, innovation and specialist knowledge are used in producing products which are different from other goods being produced in the same industry. Differentiation strategy-This strategy gives a chance to the entity for making products which are different from the competitors in order to make the company more attractive. Lidl can use this strategy for making the products and services unique by providing the quality that is expected by customers. It increases the value of company in the market. Also, Lidl can charge premium prices for its products because of higher cost of production for providing additional features.Thisinvolvessomeotherexpenditureaswellsuchasextensiveresearchand development and innovation so as to provide superior product quality (Rasula, Vuksic and Stemberger, 2012). Furthermore, the brand image is increased which is made effective through branding and marketing. Also, distribution of products is done through those channels which are used throughout the industry. It is important to choose an appropriate strategy which can help the entity increase its profit and revenue by meeting the requirements of customers. Furthermore, Lidl should continue to use differentiation strategy for making the products by adding some different features in them for selling them to customers. Strategic directions Strategic direction is defined to be the course of action which results in attainment of goals fixed in the strategies. It can be for products, markets or services. This is to help in 10
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surviving in the market by creating a strong position. An analysis has been conducted which is provided below for which Ansoff Matrix has been used (Ritter and Andersen, 2014). This framework is used to analyse the growth of the company so that appropriate strategies can be used. This can be used to increase the growth of existing as well as new products and markets. This has been conducted in respect of Lidl in the following way: Market penetration-According to this strategy, the main focus in on existing products with a view to expand the business in existing market in which the company is already carrying its operations. The characteristics of this strategy are superior quality together with low prices of the products in order to attract the customers. By using this strategy, Lidl can expand the customer base for providing the highest quality at prices which are comparatively low and economical by the target buyers. Market development-This strategy is about selling the goods without making any changes in order to expand into a new market. With the use of this, a company can expand the business at international level. This can be achieved through investing extensively in research and development. With regard to Lidl, it has faced issues in expanding its business in different countries. However, it has a brand image which is recognised by large number of population in different countries. This can help it expand the business at international level without any problems (Rowlinson, Hassard and Decker, 2014). Product development-This strategy is associated with launching of new products in existing market. This is to introduce new goods in order to attract existing as well as potential customers. With regard to Lidl, it has introduced new products which have providedhuge growth to the company in the market. This is constant and increasing with the time leading to higher profit. Diversification-This strategy is appropriate for those companies which are planning to expand the business. In this, an entirely new market is focused in which goods sold to new customers. In the context of Lidl, by using this strategy new opportunities can be explored in the new market. Furthermore, new products are launched in order to meet the changing demands of all the buyers. After analysing the above strategies, it can be said that Lidl is known for its good quality products at low prices. Therefore, diversification can be opted by it for expanding the business in Malasiya. 11
Some of the ways through which Lidl can expand the business in Malasiya are as follows: Internal expansion– This is known as expansion of business using own money and personnel. Growth in terms of internal aspect means that staff and resources are of the company itself. As Lidl wants to expand it's business in Asian market and it is done by utilising available capitalisation, recruiting and training employees and increasing funds. Franchising -This is a method of distribution of services and products that are marketed by different party other than the owner. According to this approach, organisation can operate in another country by sitting in domestic organisation. The business owners sell name, logo and business model to third party operators or franchisees.This is beneficial for Lidl to expand it's business in Malasiya using franchising (Storey, 2016). Joint venture –This is a business arrangement in which two or more parties agree to pool their resources. The main purpose of these is to accomplish a particular task. In market of Malasiya, Lidl has opportunity to collaborate with any of the local companies and capture it's market. In joint ventures, every participant is reasonable for losses, profits, costs that are related to the venture. CONCLUSION Above report it can be concluded that Effective strategies planned by any company plays a very crucial role in achieving success in long term. Growth and development are two most desired phenomena by every company for their survival in market. There are various tools which companies use such as SWOT analysis, PESTLE analysis, Porters five force model, Porters generic model all such tools help company in planning of their strategies.VRIO framework is also a phenomenon which is increasingly used by companies to identify those resources which have to be compulsorily focussed by them. Ansoff matrix is also used so that most suitable strategy can be selected by company and that can help t hem in achievement of their objectives and goals in more effective way. 12
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