Importance of Induction in Hospitality Industry

Introduction to People
Organisation and
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Meaning of Induction.............................................................................................................1
Importance of Induction.........................................................................................................2
Considerations that Mangers Should Make When Designing an Induction Programme.......4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Induction refers to the process or act of formally introducing someone as a form of
ceremony within an organisation, new life, job post or group. The induction activity can be
further elaborated as the process of making someone familiar and adding someone to a new
position at the workplace, family, groups etc. The induction process within the hospitality
industry is very important to make the existing employees aware about the new person and create
a positive work culture for the new employee. Induction programme done by the managers helps
to create a positive work environment for the new employees and enhance employee engagement
at the workplace. Induction process is the initial stage of improving the employee's performance
at the workplace and making them familiar with the work culture and activities they need to
perform at the workplace. The following report will be describing the induction process and its
importance for the employees within an organisation. Moreover it will also discuss certain
considerations that a manager should make while designing an induction programme.
MAIN BODY
Meaning of Induction
According to Edwin B. Filippo, induction can be defined as the process of welcoming new
employees within the organisation so that they feel at home and creates a sense of belongingness
of the employees towards the organisation. In an elaborated manner induction can be defined as a
technique that facilitates rehabilitation and introduction of newly employed staff with a new
work environment, new objectives, practices and new policies of an organisation. Orientation
program is mainly given by the managers are superiors within an organisation in formal or
informal manner. Large scale entities give formal orientation and induction to its employees in a
well-structured/systematic induction programme. An informal induction/orientation is given by
the small organisations by the supervisors of the new employee. In both the cases the induction
or orientation program helps new employees to get familiar and aware of the norms, values,
processes, work, belief and systems of the organisation.
Also, R.P. Billimoria, defines induction process as a technique of rehabilitating the new
employees into a change surrounding and introducing them to the practices, policies, work
culture, people and purpose of the organisation. This helps the new entrants to get integrated with
1