Industrial-Organizational Psychologist: The Case of Resilience at Work Scale in Indian IT Sector

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Table of Contents
Introduction....................................................................................................................................3
The role of an industrial-organizational Psychologist in the process of psychometric analysis
and counseling..............................................................................................................................3
The case of Resilience at Work scale in Indian IT industry sector..............................................4
Discussions based on the findings...............................................................................................9
Conclusion....................................................................................................................................10
Introduction
The fourth industrial revolution has changed the face of the industry quite drastically. In the past,
the balance sheets of the companies were treating machines and tangible properties as their
assets. However, at the turn of this century the things have changed, now the industries are
moving on the wheels of the "knowledge-based economy (Sharma, 2017).” This is why employees
have become an asset to the companies. Keeping them in good physical and psychological health
has become a big challenge. Specialist psychometric analysis of the employees and the proper
counseling after the diagnosis of the problem has become a commonplace among the present
industries of the world (Ford, 2006). The scope of this practice has reached a level where it has
become an industry for the psychologists. In the current paper, we are examining two such cases
belonging to two different industries in India. Under this study, we will discuss various
psychometric tests and analysis, their assessments and their impacts on the individuals in the
form of proper counseling (Coaley, 2014).
The role of an industrial-organizational Psychologist in the process of psychometric
analysis and counseling

Prior to present a study based on the empirical evidence and psychometric analysis it is
important to understand the roles and duties of the I-O psychologist and the analysis done by
him. According to various theories, an I-O psychologist is an individual who specializes in the
psychology behind the work and human behavior. On an average an individual spends eight to
ten hours during the work, his working routines reflect on the other spheres of the life as a well.
The fundamentals of the classical conditioning tell us that a military personal follows a routine of
discipline in other spheres of life as well (Cripps, 2017). Let's understand the same thing in reverse
order, the environment outside the work can also impact their working efficiency quite
considerably. This efficiency in return can impact the overall efficiency of the organization, An
I-O psychologist understands the case on both the levels and with the help of a psychometric
analysis he can figure out some causative factors and support the policy-making of an
organization on various levels (Embreston, 2012).
The case of Resilience at Work scale in Indian IT industry sector
Under a five-stage analysis, experts Pooja Malik and Parul Garg intercepted 546 employees
working in an IT firm located in India. They offered a cross-sectional questionnaire to all the
respondents. After it, they went for confirmatory factor analysis and convergent analysis of the
data in order to mitigate the impact of the variables that were present on the scale (Parul Malik,
2018). This RAW scale was working on a seven-factor model. With the help of this psychometric
analysis, the researchers were planning to establish a relationship between work engagement and
resilience.

Image 1: Seven Factor Model as Retrieved from “Psychometric Testing of the Resilience at
Work Scale Using Using Indian Sample”. Vikalp The journal of the decision makers, 12-13.
The co-relation coefficients coming out of the data collected gives us a value of dependent on
various factors where the factor of the health emerges as the primary or the key factor after the
analysis (Parul Malik, 2018).