The Industrial Relation Case

Running head: INDUSTRIAL RELATION
7 Eleven case inquiry
Name of the student:
Name of the university:
Author note

1INDUSTRIAL RELATION
Table of Contents
Introduction................................................................................................................................2
Discussion:.................................................................................................................................2
Summary of the inquiry..........................................................................................................2
Reason for the inquiry:...........................................................................................................3
Major findings:.......................................................................................................................3
Gaps in the Australian Employment Relation System:..........................................................4
Implication of the inquiry:......................................................................................................6
Conclusion:................................................................................................................................7
Works Cited...............................................................................................................................8

2INDUSTRIAL RELATION
Introduction:
7 Eleven is a company that is dealing with the convenience matters. An US based
company has certain branch stores all over the world In Australia, the branch store had been
opened in the year 1977. It is one of the emerging stores in the history of convenience and by
the time, there are almost 626 stores have been launched in various parts of the Australia.
There is an enthusiasm noticed among the people to franchising the business and it resulted
into an increment regarding the number of the franchisee for the store in Australia. The
popularity of the stores was spreading all over and as per the annual report for the year 2005,
the number of transaction had reached 185 million. The company was working as a
motivation to the other franchisees of the Australia.
The problem arose in the year 2008 when a rumour regarding the company’s ill
treatment regarding the workers had been spread. It was contended by the Fair Work
Ombudsman that the company is engaging in the under payment system and violating the
rules mentioned under the Employment Relationship (Abdu, 2013). An inquiry to find out the
same had been initiated by the Fair Work inspectors and some shocking facts were come into
light. According to the law, the duties of the company toward the employees are statutory-
based and the provisions should not be violated at any cost. Therefore, any breach regarding
the provisions will be treated as violation of laws and the outcomes of that can be serious in
nature.
Discussion:
Summary of the inquiry
An inquiry had been done in the office of the 7 Eleven in the year 2014 by the Fair
Work inspector to find out the reasons behind the allegations made against the company. It
was alleged that the company is violating the rules regarding the employment relation and the
Fair Work Act 2009. The inspectors were suddenly raid in seven stores of the company and it
was found that there were certain loopholes present in the stores. The company was not
maintained the office record properly and there was no CCTV footage of the night shift
works. There was a discrimination occurred regarding the migrated employees and they were
not get their remuneration properly. The company has not followed up the rules of the
International Labour Organisation. After the inquiry report has been published, the company
had to face serious criticism (Bray, 2013). The outcome of the inquiry had made serious

3INDUSTRIAL RELATION
impacts on the Australian Industry and the franchisee business had to change their policies
regarding the employees or the workers.
Reason for the inquiry:
It has been complained by certain workers of the company regarding the disputed
remuneration system and discrimination that they have to face within the premises of the
company stores. There were a number of complain had been made against the company and
certain reports have been submitted to the tribunal of the Fair Work Committee. The
committee had revealed that there were dissatisfaction within the employees regarding the
acts of the company has been arose and the effects of this created implication on the family of
the workers.
In the year 2014, the Fair Work Ombudsman had made an inquiry and raid in the
several stores of the company all of a sudden with an intention to trace out the allegations and
the loopholes. The roots of the allegations were first time cropped up in the year 2006. It was
alleged by an organisation, working for the interest of the workers that the company is
gaining profits by way of cheating the migrated workers and there was no extra benefits
offered to the workers for the night shift job or for the over times. Allegations were also made
regarding the poor scale of money given to the workers and the company was not followed
the payroll norms regarding the matter.
Major findings:
The Fair Work inspectors were found that the company had intricately involved in
the allegation and they had made a serious breach regarding their duties. There is a non-
compliance regarding the working criteria had been followed and the Fair Works
Ombudsman identified the same. There was a serious laxity regarding the maintenance of the
payroll record had been observed (Briton, 2015). There were no specific principles in the
company regarding the compliance of the provisions of the employment relations and
therefore, the company was engaged with the non-compliance procedure by not paying the
proper wages to the employees.
The inspectors interrogated the young staffs of the company and it was found that
they are facing more trouble than the older workers are. The reason behind the troubles can
be characterised as they are quite novice than the older staffs. It has also been found that the
records kept by the company are disputed in nature. There was a serious discrepancy found in