This assignment analyzes the relationship between a company's business environment and its growth rate. The primary focus is on how providing quality products and services can enhance profitability within a specific business context.
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UNIT 1 BE
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TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1. Type of business, purpose and ownership............................................................................1 P2. Different stakeholders who influence the two contrasting businesses..................................2 TASK 2............................................................................................................................................2 P3. Organization of two business................................................................................................2 P4. Style of organisation helps them to fulfil their purposes.....................................................3 TASK 3............................................................................................................................................4 P5. Influence of two contrasting economic environments on business activities......................4 TASK 4............................................................................................................................................5 P6. Political, legal and social factors are impacting upon the business activities......................5 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION The combination of internal and external factors that influence a company's operating situation. The business environment can include factors such as: clients and suppliers; its competition and owners; improvements in technology; laws and government activities; and market, social and economic trends (Prajogo, 2016). This report contains various types of businesses and the different factors which can influence the business. Further, it shows economic environment, political, legal and social factors which can have an impact on the business. TASK 1 P1. Type of business, purpose and ownership Any business can either be a public, private or voluntary business. A public business like the BBC for example is a business that provides services to the public by informing and educating them. A public business is usually provided by the central or local government, so this means that it gets its funding from the government which is the taxes that the public pays for the service that they provide for them (Linder and Williander, 2017). On the other hand a private business has their own funding, that is not provided by the local government, and they offer private services to people such as travelling, tourism, accountancy, hospitality etc. Voluntary businesses are occasionally charities that help good causes like cancer research or global development through voluntary services like donations. A few examples of charities that provide voluntary services are RSPCA, Cancer Research UK and Save the Children. Businesses have different purposes whether it may be to supply products or services to their customers. Products or goods are tangible items that once paid for become yours and you have ownership over it. Services on the other hand are intangible actions that you pay for but don’t keep ownership of. It is something that you ‘have’ or ‘get’ e.g. a haircut or a car-wash etc. Organisations that provide these products or services may do it for profit or non-profit purposes. Profit organisations’ purpose is to make money just for their selves and the profit that they make goes back into their own business (López and Diéguez, 2015). Meanwhile, a non-profit organisation like charities makes money to help others with good intentions like cancer research. Not all the profit charities make goes to the research they are supporting as they also need a small proportion of the money to sustain the charity. 1
P2. Different stakeholders who influence the two contrasting businesses Customers:Customers are key stakeholders in any organisation. The way they are catered to and their level of satisfaction determines how the company runs. Customers want value for money which involves providing the highest quality products at competitive prices. They often identify with the brands they buy. These stakeholders like to see improvements that give them better value of money. For example if the John Lewis trading standards are at a minimum rate, customers can use the advantage of Consumer protection to protect their rights of being provided with satisfying goods. Employees:Their stake is that the company provides them with a livelihood. They want security of employments, good rates of reward and also promotional opportunities (Weingaertner and Moberg, 2014). These stakeholders may also want to work for a company that they are proud of and can influence the success of an organisation by their productivity and efficiency in the job, duties and tasks they do every day. For instance, if the John Lewis staff does not get the company benefits. Suppliers:They want to feel valued by the company and want frequent orders with prompt payments. These stakeholders also want steady orders can decide whether to raise prices for orders which can affect the business. TASK 2 P3. Organization of two business Hierarchical structures are used by businesses to show how an organisation is organised by showing the levels of authority, the span of control and the chain of command. In a hierarchical structure the person with the greatest authority is at the top and each level has a subordinate apart from the bottom level. Each level has managers or employees of equal authority or status. The advantages of a hierarchical organisation is that it shows the lines of authority, the formal lines of communication between managers and, how many people each manager is responsible for (Opatowsky and et.al., 2014). Hierarchical organisations also show where each individual is in the chain of command and the status of the post they hold as well as the departmental structure of the business. The disadvantage of a hierarchical organisation is that it can make the organisation inflexible and slow to respond to changes such as consumer tastes or 2
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market conditions due to the longer chain of command meaning there are more people in the business. Communications between top and bottom levels of the hierarchy can be slow as there are more people in the business between the person at the top and the bottom of the chart. Separate departments can lead to poor coordination between them and decisions made can be for the benefit of the department not the whole business. The span of control tells you how many people are directly reporting to and accountable to the person above them. Flat organisational structures have few levels of hierarchy and management which are usually 2 or 3 levels. It has a short chain of command and each manager has a shorter span of control (De and et.al., 2015). Tall structures are very similar to flat organisational structures but instead have a longer chain of command from the top to the bottom of the organisation. Each manager also has a narrow span of control. The advantage of both a flat and tall organisational structures is that there are fewer managers, so fixed costs of salaries and other employment- related costs are reduced. P4. Style of organisation helps them to fulfil their purposes ASDA clearly states their mission statement on their ‘about us’ page on their website which states ‘Our aim is to offer Britain’s best value weekly shop with prices that are independently shown to be lower than our main competitors, and with an excellent mix of fresh food, grocery, clothing, home, leisure and entertainment goods’ (Maruta, 2014). ASDA similarly to the British Heart Foundation state their aim so that its employees, customers as well as other companies know the purpose of ASDA and their objectives as a business. ASDA uses a hierarchy structure to organise the various roles within a particular branch. For example, the diagram/ chart below shows the various roles throughout the business whilst simultaneously showing who has authority. The Area manager has control over the every one below them on the hierarchy structure chart. The advantages of using a hierarchy structure in each ASDA branch is that the store manager has an organised chain of command which allows them to give particular orders to separate the work out (Vasudeva and et.al., 2013). This makes for a more efficient workplace as each staff members has someone to go to for information if they are unsure about their particular job role or tasks of which they have been given. A democratic leadership style is an open approach to leading, where decision making is shared and each member of the team or group’s views are valued and contributes to the vision, 3
goals and overall decisions that are made. Apple are one of the most successful companies in the world so it is fair to say that the leadership style has contributed hugely in their success. The democratic leadership style can bring the best out of an experienced and professional team because it can capitalise on their skills and talents by letting them each share their views, instead of expecting them to listen to whatever the leader says and go along with it. TASK 3 P5. Influence of two contrasting economic environments on business activities Boom With boom, this means that it is a period of fast economic growth; this means that it is an output is high due to being increased demand, this would mean that the unemployment is lower than it should be. With the business confidence means that it may be a high leading to increased investment. This therefore means that with the consumer confidence, which then may lead to extra spending. With boom what happens is that they may have the experience of businesses producing more products for them to sell (Hond and et.al., 2014). Boom is also shown as a period in which sakes of a product or a business activity may increase rapidly. In the actual stock market, the booms are associated with clothing markets, rather than busts are associated with food industry’s markets with the actual cyclical nature of the market and the actual economy in general suggests that with every strong economic growth. Recession With recession this means that it may be a period on time in which the economic growth may slow down, and the level of output may actually decrease rather than increase or rise. This therefore means that with the unemployed that it may have the chance on increasing. If this happens then it will be bad for businesses from the fact that they may lose confidence and it also may have to experience the reduce on investment. During a recession period, the actual economic activities actually slow down. But when demands starts falling down then the overproduction and future investment plans are also later on given up (Environmental Factors of Business,2017). There is also a steady decline in the output, income and also employment, prices and also profits. The businessmen then lose their confidence and even become pessimistic in which is negative. This then reduces investment, the banks and the people therefore try to get greater liquidity, so that credit also gets contracts. 4
Inflation Inflation occurs when there is a general rise in the price of the goods in the Tesco. Not every price is rising but the average price is rising. TASK 4 P6. Political, legal and social factors are impacting upon the business activities Political When the government issues a pay rise, the public has more disposable income, which means that they can spare more to spend on less vital items, like Coca Cola products. In October 2013, the government increased the minimum wage rate for adults to £6.31. Pay rises can also prove to be a disadvantage for the Coca Cola PLC’s owners, as when the government increases the minimum salary rate, the business will have to give the staffs more money as wage, and this will be deducted from their overall revenue (Cai and Yang, 2014). The employees however, will be pleased with this decision, as it will be to their advantage. The next political factor that is benefit cuts. The government may issue benefit cuts and this can have serious consequences and effects on businesses. As Coca Cola PLC does not sell vital products, consumers might opt to remove such products from their shopping baskets to make ends meet. Legal The Coca Cola PLC has to pay heed to many laws which have been issued by the government. One law which is in favour of consumers is the ‘sales of goods act’. This concerns the Coca Cola PLC as it suggests that the company should display ingredients used in manufacturing the product and other additional information on the packaging (Belás and et.al., 2014). If the sale of goods act is breached, serious consequences may arise and as a result, the business will have to undergo legal processes. This can destroy the image of the company and if this happens, it will be a hard to re-build it. 5
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CONCLUSION From this report it has been concluded that political and social factors are having significant impact on the performance of the company as it can reduce their profitability. Boom, inflation and recession can reduce the economic condition of the company. The company has used hierarchy structure to fulfil the goals and objectives set by them. Flat can also be used to improve the performance of the organisation. Customers, employers and suppliers are the main stake holders which can influence the growth rate of the company. The main purpose was to increase the profitability by providing quality products and services. 6
REFERENCES Books and Journals Prajogo, D. I., 2016. The strategic fit between innovation strategies and business environment in delivering business performance.International Journal of Production Economics.171. pp.241-249. Cai, S. and Yang, Z., 2014. On the relationship between business environment and competitive priorities:Theroleofperformancefrontiers.InternationalJournalofProduction Economics. 151. pp.131-145. Belás, J., and et.al., 2014. Significant attributes of the business environment in small and meduim-sized enterprises.Economics & Sociology. 7(3). p.22. Linder, M. and Williander, M., 2017. Circular business model innovation: inherent uncertainties. Business Strategy and the Environment.26(2). pp.182-196. López-Delgado, P. and Diéguez-Soto, J., 2015. Lone founders, types of private family businesses and firm performance.Journal of Family Business Strategy. 6(2). pp.73-85. Weingaertner,C.andMoberg,Å.,2014.Exploringsocialsustainability:learningfrom perspectivesonurbandevelopmentandcompaniesandproducts.Sustainable Development. 22(2). pp.122-133. Opatowsky, Y., and et.al., 2014. Structure, domain organization, and different conformational states of stem cell factor-induced intact KIT dimers.Proceedings of the National Academy of Sciences.111(5). pp.1772-1777. De D. M., and et.al., 2015. Identifying modular flows on multilayer networks reveals highly overlapping organization in interconnected systems.Physical Review X.5(1). p.011027. Maruta, R., 2014. The creation and management of organizational knowledge.Knowledge-Based Systems.67. pp.26-34. Vasudeva, G., and et.al., 2013. Bringing the institutional context back in: A cross-national comparisonofalliancepartnerselectionandknowledgeacquisition.Organization Science.24(2). pp.319-338. Hond, F., and et.al., 2014. Playing on two chessboards: Reputation effects between corporate socialresponsibility(CSR)andcorporatepoliticalactivity(CPA).Journalof Management Studies.51(5). pp.790-813. Online EnvironmentalFactorsofBusiness,2017.[Online].Availablethrough: <http://study.com/academy/lesson/environmental-factors-of-business-lesson-quiz.html>. [Accessed on 17thJuly 2017]. 7