Informal Communication and its Importance

Informal communication and its Importance

Problem: Lack of importance given to informal communication in
management can result in creating miscommunication and demotivation
among employees.
Explanation of the problem
• Communication in fundamental to every
business organization. It plays an important
role to maintain positive environment.
• Data shows that 69% of the mangers are not
comfortable with the employees in general,
and they tend to ignore the informal
communication.
• Lack of importance given to informal
communication can result in various
detrimental effects, like there may occur
misunderstanding, employees may feel
isolated and this may also result in
demotivation.

Why is it important to solve the problem
• Informal communication refers to the casual communication that take
place between the co-workers in the workplace.
• The casualness plays an important role in the maintenance of effective
relationship in the work sphere.
• Often it can create misunderstanding and confusion and thus generate
negative feelings that remains detrimental to the overall functioning of the
firm.
• Thus in order to bring collective collaboration in the workplace it is
important to regulate the informal communication. that is why it is
important to solve the problems related to informal communication.