Information and Communication Technology - Report

Added on - 06 Jun 2020

  • 10

    pages

  • 2616

    words

  • 5

    views

  • 0

    downloads

Showing pages 1 to 3 of 10 pages
Information andCommunication Technology
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Urgency of problem and the responsibility to solve problem...............................................11.2 Gathering information for the problem.................................................................................11.3 Problem solving technique that can be used.........................................................................21.4 List of at least two alternative solution................................................................................21.5 Selection of best solution......................................................................................................21.6 Compile an action plan..........................................................................................................2TASK 2............................................................................................................................................32.1 Search strategy that will be followed....................................................................................32.2 Selection of search engine.....................................................................................................4TASK 3............................................................................................................................................4Report for the company...............................................................................................................4TASK 4............................................................................................................................................54.1 Research problem..................................................................................................................54.2 Literature search that addresses research problem................................................................64.3 Research methodology..........................................................................................................6TASK 5............................................................................................................................................65.1 Risk associated with business organisations.........................................................................65.2 Advantages and Disadvantages of using emails in the business...........................................7CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
INTRODUCTIONIn the era of technology, it has become important for the firms to use technology in theirbusiness operations. It has several benefits like it makes the process reliable, faster, increases theefficiency of work and reduces the efforts of manpower. Apart from this, it also helps in reducingthe cost of operations. Information and communication technology is the system of hardware andsoftware that is useful for managing data as well as setting effective communication mechanismso that information can be shared among various stakeholders (Vaishnavi and Kuechler, 2015).This report helps to understand the use of ICT in business like usage of hardware and software.TASK 11.1 Urgency of problem and the responsibility to solve problemSince the company is operating its business in the era of technological advancements, hasbecome essential to incorporate ICT in its working. There are two specific problems that areassociated with the problem given in case i.e. the ways in which they will manage their datagenerated in daily operations as well as the ways in which they can market their products andreach at maximum number of customers (Buabeng-Andoh, 2012). To understand its urgency,there are certain requirements that this company fills, which are as follows:Company needs to reach at a large number of people with their tour packages which canbe accomplished by the use of ICT.There are large number of data that is generated in the firm's operations and technologylike Cloud provides excellent solution to this problem if implemented.It helps users to book their tickets online as well as cancelling them which results inattracting more number of customers towards their products.It helps to set up effective communication with the users that will assist in solving theirqueries.1.2 Gathering information for the problemThe ways in which information can be gathered are as follows:It can be done by fulfilling questionnaire from the people.It can be done by filling the feedback form users who have previously used service orhave gone for the trip.By filtering online contents where various articles have been written in this regard.1
desklib-logo
You’re reading a preview
card-image

To View Complete Document

Become a Desklib Library Member.
Subscribe to our plans

Download This Document