Zoom and Microsoft Teams: A Comparison of Communication Apps

Information and
Communication
Technology

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Task 1..........................................................................................................................................1
Zoom.......................................................................................................................................1
Microsoft Teams.....................................................................................................................4
Task 2..........................................................................................................................................6
Cloud storage and computing.................................................................................................6
Task 3..........................................................................................................................................8
Security and privacy...............................................................................................................8
CONCLUSION................................................................................................................................8
References:.....................................................................................................................................10

INTRODUCTION
Information technology can be defined as the collectively using of the technical devices
such as hardware. Software, operating systems, networking , internet and many more to perform
technical functions in an organization or for personal use which benefits them to be more speedy
and accurate in their working (Zheng, Hatakka, Sahay and Andersson, 2018). Communication
technology can be defined as the collectively using of the communication applications and
websites through which individuals can communicate with each other virtually either for the
professionalism or for personal use while sitting at home. There are various apps available for
the same such as Zoom, Microsoft teams, Go to meeting, team viewer, web ex and many more.
The following discussion is made on the Zoom and Microsoft meeting application with their
features, applications, suitability, advantages and disadvantage, cloud storage and computing
with advantages, disadvantages, suitability and applications and security and privacy with
challenges and measures with proper findings and conclusion.
MAIN BODY
Task 1
Zoom
Features Meetings and Chat: It is one of the feature of Zoom that is the meetings and chat which
means app allows for meetings and chat virtually on the app through which individuals
feels comfortable to communicate with other people while sitting at home. For example,
HD video, audio, collaboration & chat. Rooms and Workspaces: It is an another feature of Zoom that is the rooms and
workspaces which means that app provides personal rooms for waiting or even the
workspaces to perform the work. For example, power up the conference rooms
with video. Phone System: It is also an another feature of Zoom that is the phone system which
means that the app is easy to operate on phone or mobile system. For example, enterprise
cloud phone system.
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 Video Webinars: It is also the one of the feature of Zoom that is the video webinars
which means that it allows various seminars to be conducted on the video conferencing.
For example, full-featured, easy-to-use, engaging webinars. App Marketplace: It is the feature of Zoom that is the app marketplace which means that
along with the Zoom app, there can be other application also which can be used
simultaneously. For example, integrations and bots to use with Zoom.
 Pricing:
Professional: $14.99/month/host,Business: $19.99/month/host,Enterprise: $19.99/
month/host, Zoom Rooms: $49.00/month/room, H.323 Room
Connector: $49.00/month/port and Video Webinar: $40.00/month/host (attendees 100
people) (Majeed, 2018).
Applications Companies: Companies uses Zoom app for various purposes in order to operate and
manage their business effectively and efficiently so that they can interact and
communicate with the employees about the workings and for the personal use as well.
They use for the online conferences, on boarding and many more specially due to the
Covid-19 pandemic. Hospitals: Hospitals uses Zoom app for various purposes in order to operate and manage
the functioning of the hospital safely and potentially so that they can interact and
communicate with the staff, nurses and even with the patients for consultation and for the
prescription as well. They use for the online meetings and necessary talks required. Educational centres: Educational centres uses Zoom app for various purposes in order to
operate and manage the working of the educational centres widely and broadly so that
they easily interact and communicate with the teachers, principals, students and parents
as well. They use for the online classes, test, assignments, parents teacher meeting.
 Family and friends gatherings: Family and friends gatherings uses Zoom app for various
purposes in order to operate and manage the social meetings of family and friends so that
they can easily interact and communicate with the parents, cousins, elders, relatives and
many more. They use for the online parties, online chatting and many more.
Suitability
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