Pros and Cons of Communication Tools for Business

This report discusses the pros and cons of communication tools used by businesses, focusing on Zoom and Team Viewer. It also explores the features and suitability of cloud storage and computing. The advantages and disadvantages of these technologies are discussed in detail.

Information and
communication
technology

Abstract:

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK ..............................................................................................................................................3
Pros and cons, suitability and features of Communication tools used by business ...................3
Pros an cons, suitability and features of cloud storage and computing......................................6
Online security and privacy for business....................................................................................9
REFERNCES:................................................................................................................................11
Books and Journals:..................................................................................................................11

INTRODUCTION
In the modern world and current situation of the market, every individual Is more
connected and engaged with digital media and platforms to regulate communication, making
interaction and take mover advantages of technologies concerning into market. Not only general
public but business are creating path of digital world by enabling operations through delivering
online services. Internet is now growing rapidly for many purpose. Some are using for it legal
activities and some are making misuse of internet data, business transactions, payments and
private information for making money though cyber crime. It has been evaluated that internet
comes in benefit for various purpose and require high security control due to its large covering
area through phones, mails, internet, cloud storage and big data. Internet is used for enormous
purpose that includes, connecting with one person to another, keepings records and work data,
finding and analysis, make own thought idea reach to other individuals. That is the reason,
business are now more integrated with online business as it helps them in expansion and
promotion of the products. The very common features and sources of internet are google,
websites, application, messengers, zoom and many more (Ahn, 2020). This report is going to
focus on the concept of IT through which many business, individuals are making their
communication effective and easy going. It has many pros and cons that needs in order to
measure influence of internet tracking, suitability and cloud storage applications. The main
influence of these digital sources have risen up during the pandemic of Covid-19. For that
instance, all the outcome of the report will be covering facts and data of recent situations and
reflects how the pandemic impacted upon the environment of business into digital technologies.
MAIN BODY
TASK
Pros and cons, suitability and features of Communication tools used by business
Communication is a crucial part for every business as all the work depends on what has
instructed and guided to the overall organisation. Without making proper communication
Between employees, managers and leaders, there are chances of lacking in achieving
organisational goals and objectives. During the time of Covid-19, business go declined during to
less engagement of people and workforce into the organisation which lowers down the growth of

productivity and profitability due to severe health concerns and maintaining distance. These
situation has impacted deeply to the business in carrying out all the productions and business
activities(Bhoi, Das, Misra, and Rout, 2019). In reflect with these issues and
circumstances, business have come out with substitutes of making the business grow. As of
now, technology is rising and creating paths for opportunities. To take advantage of these
opportunities, organisation make use of technologies and tools for making contact, deliver
information, conducting meetings, connecting with customers, investors and providing
instructions to employees for working on online channels. There are different tools and
application that makes it possible to easily get in interaction with any people sitting anywhere in
the world. These application are described below:
Zoom:
The app is typically and formidably based on providing business related solutions. The
app is mainly used for conducting meetings, joining people together, make chats, conferencing,
video calls, screen sharing, cloud functioning and others. The app is suitable for making
conversation and presentation with number of people simultaneously. This app is considered an
important tool under budget which contain minimum cost and provide effective services. End
number of functions provided by the app related with partner integration, screen minimal, full-
screen view, screen sharing and also it results in solving communication hurdles and fill the gap
between enabling communication (Burbules, 2018).
Features and suitability of Zoom
The app consist various features of the app which enable calling, chatting, screen sharing
and finding new versions every new day. The features reflect convenient and ease in finding the
usefulness of the app people experience endless conversation with superior, quality, network ,
transfer rate and instant communication. These features enable various categories into the app
which are listed below:
 icon showing on the corners reflect the set time schedule for joining the meetings and
sharing screen with wireless connectivity feature. This feature enable personal meeting
and reminder for it with new ID generation.
 The new features, enable the users to click once and get into the meeting by viewing
details and notifications.

 The background could be customised and reflect as per users preference with pictures,
themes and contexts.
 It also involve search feature which help in identifying contacts, messages, notification,
calls by typing name or initial numbers.
 Make users own profile by putting images and making it broad or narrow as per the want
that will be easy for the other to find you on zoom.
There are various advantages and disadvantages of Zoom that defines what boundaries and
limitation an organisation needs to make while using the tool(Cheng, and de Vreede,
2017). It demonstrate the scope of business functions and need for making the app In use.
Advantages:
 Easy to Use and Deploy: The app is incredibly the best in use, it drives function within
one click ad makes the users available for its use. It is one of the easy solution of making
the calls effective and qualitative. It gives assistance of each features that how to use and
make it easy for running into any platforms like laptop, computer, tablet and cell phones.
 pricing are set at budgets: The main advantage of this app is that it comes with low
pricing and cost. The tools used by the business for making quality effective meeting
with minimum involvement of cost and data connection. As compare to other apps, zoom
is more feasible for business solution(Cilliers, 2017).
 flexibility in working with zoom: The another advantages of using zoom is to be
flexible in working from any where, anytime. The work would not stop till working with
zoom and get advantage of whole day connections without any interruptions.
Disadvantages:
 Delay in customer service: The app provide solution and assistance by taking much time
makes the user less loyal towards the app, it has be opposed by a use, it take 3-4 days in
replying and adhering to problem.
 Zoom security concerns: into the situation of Corona breakdown, an allegation putv on
zoom security which reflects that id password has hacked and taking part into meetings
for identifying what politics has been running into the market.
Team viewer:
Another application for enabling communication between people and business. The app
was first stated in 2005 in order to provide assess of control for computer solutions. It is mainly

use to provide support to employees for remote device without the need of VPN. It helps in
monitoring and managing sensors and mechanism to protect the data and regulate into all over
the firm.
The top features and suitability of team viewer are consist following list:
 It enables file transfer with ease though remote controlling and quick transfers.
 It enables features of various activities in excess, meetings, outlook, chats, password
generation, control operations and contains data(Davis, Gómez, and Roberts,
2017).
 It supports multi language features and provide quick solution for business processing
into digital world.
 it mainly used under the organisation constructing online exams, interviews where big
data, meetings and records needs to saved with full protection.
Advantages of team viewer:
 Secure app: team viewer is the secure app of all which could be ]use for non-
professional purpose also, that consist security and control over personal data and excess
with secure ID and passwords.
 Easy installation: the app could get easily installed kith less configuration power . Also,
remote could updates easily. It takes maximum time to install the app when organisation
are in hurry to make use of monitoring control or get uninstalled by mistake.
Disadvantages:
 Time taking transfers: the application stores monitoring software and require licensing
agreement for haring for non- commercial purpose it takes time to transferring the files
and keep loading into time lapse.
 Contains much internet: the application is not reliable to make transfers of file with less
internet as it requires charges for sue it for business purpose with strong broadband
connectively.
Pros an cons, suitability and features of cloud storage and computing
In the recent world of technology and IT generated market, business reaching to the
heights of modernisation their business operations. In which, cloud storages and computing
play vital role into the world of IT(De Filippi, and Hassan, 2018). Cloud storage works as
a storage software in which data gets stored, manage and operates whenever gets in demand. It is

the software that provide durability, cost effectiveness and global authentication wherever it
requires. The data stored into this device, the owner gets its all creditability to make it uses and
built according to its needs. This device gets into consideration from the third party seller which
deliver internet place for data locations. This software is scattered to all around the world.
Applications access cloud storage through traditional storage protocols or directly via an API.
These data are majorly secure to enable resistance, customize sand delivery of data warehousing
time to any place at any time.
Features of cloud storage:
 The cloud storage provides easy to excess the software with no hardware requirement. It
provide inbuilt solution of data storage and transfer. It provide assistance of easy in
removing and change the preference of the data, photos, media and scenario. It only
undertake the charges for the premium services that taken for specific purpose . The data
which use less often gets deliver to the lowered used data and make the screen more
reliable and effective. Also, it consist low cost tiers operations which describe economies
of scale and authentic version of auditable rules.
 The software work on consistent basis, as it promote huge requirement of timely changes
and development into the storage by eliminating unwanted data which needs to be
updates(Gandotra, Jha, and Jain, 2017). The system will work when it go with
the development process. These storage system regulate many IT solutions in order to
demonstrate excess of cloud operations into less monetary terms.
 In order to get stored personal data and information, this It solution is provide many
centralised data of formation to put influence of the privacy factor of business. This
software consist many benefits for organisation to accomplish the goals of getting strong
connectively over business data.
 The feature of this software provide old files in a better version in which no overlapping
files but rather it provide old version in order to eliminate unnecessary storage and make
sync data so that it could find other files whenever required. This feature is essential for
many business firm when they are required for old data, they could find it easily. It work
as a business saviour from the losses it could come through loosing of data. Also, if any
file get deleted from the storage, the feature provide asses ability to retrieve it.

 Syncing function is the most necessary for business organisation in which they
accumulate all the data captured from various locations. Sometimes, people forget to sync
files in a busy schedule but cloud storage provide it automatic features that is the major
facility that business person could get. Moreover, auto syncing and backing up data is a
worth for eliminating loss of any important documents and data.
Advantages of cloud storage:
 cost: a software which is in built and does not require to create space of for keeping it.
For that, it is the best storage device a business could get it in minimum cost. Whereas,
any hardware would be expensive and require maintenance(Jack, 2017). Many small
and large business have affected with its easy going services to regulate smooth
functioning.
 Security: The most required aspect in a business is the security of data won which all the
busies functions depends upon. Managers pay high cost and charges for getting the best
security control for saving from any theft. But the cloud storage enables security services
as no outsider could not get the files without the permission of the owner.
Disadvantages:
 internet connectivity: the main disadvantage of using could storage is the data
connection. As it contains internet with high Mbps and velocity or either the files would
get delay in storing of syncing. In doing online business, employees needs quick assess
and data transfer.
 Support: support system of cloud storage is not effective as it do not provide reliable
excess to the uses. This features is mainly feasible for paid storage. There is no
assistance if data got stick or cell phones, laptop would get lost.
 Extra cost: this software consist many extra cost for downloading or transferring big
files to far connections. Also, cost contains on getting premium services of cloud
storage.
Cloud Computing: cloud computing is useful for keeping the data up to date. It is based on
completing specific projects with the connectivity with cloud storage. The data will be fist move
into cloud storage then it could be use in cloud computing(Khan, Rehmani, and Rachedi,
2017). When these data move to cloud computing Others can also make use of it. Business
involve these software into their operations for transferring file to other employees and make it

available for all the departments in order to make presentation for all and every other
employees will watch it into their computers. In large organisation where information and
communication needs to be regulate to all the human n resources all together and decrease less
time consumption, cloud computing software require professional power an more storage space
fore big files and data(Khanna, and Kaur, 2019).
 Could computing provide remote excess over the data and software through which
coding get enable and managers retrieve their files and data whenever they required at
any place.
 This file system is used mainly forb professional business as it contains a lot of
technical, high power , internet and asses ability. doing online business, it is not required
feature to connect and share with every employees sitting in different places. It required
first to make understanding about files to each employees which will be effectiveness for
the organisation. so that, they adopt innovative technologies for growing business
digitally.
Online security and privacy for business
As far as internet is being the most regulated version of business life. Making money is
now easy with internet technologies, gaining knowledge and implement It into digital sources.
Internet has this much power that it could spread one video or pictures to the whole world,
business will never know, their content would liked by many people in very less time which will
help them to furnishing business with high revenue and brand name. Therefore, internet is being
used for many purpose and give rise to cyber crimes for making finance or other interest. It has
been reflected from past data, crimes were regulating with rapid growth and business suffered
huge losses by loosing private data, informations, analytics and other relevant materials.
Hackers are everywhere, which give rise to theft of data and Leakage of privately form
information creates huge chaos for the business operations as they required to change their whole
criteria of working and enabling high security control which cost existentially more(Levy, and
Germonprez, 2017). It is required for every organisation whether it is small or large firm.
Small organisation would not able to make investment In high security cost and results in
winding up or less effective functioning. For that instance, it has become essential for business
tom protect files and other information in a privacy protected system and enable strict control

over other user generation. There are some measures that help organisations for enable security
and privacy:
 Save less information: business acquire many information about their employees and
customers which needs to be protected every time they get something new., it is
necessary to keep relevant information and delete it after it gets used so that hackers
would no left with options to bet anything.
 Cybersecurity: business need to enable effective cybersecurity acts and programmes
which helps In the business for affected with theft and loss of data.
 Storage of physical document: business needs to hire professional employee who have
good knowledge of IT solutions so that, high security gets enable for ensuring software,
informations securely. Therefore, the documents must be keep in physical form which are
most sensible and contains business personal data(Silva, Khan, and Han, 2018). These
documents must be kept in password protected rooms so that hackers could get their
reach over them.
Hence, data and information are most sensitive and require regular control on their
protection in the supervision of trusted person and professional experts. Make one time
investment on security measures and enjoy privacy and control throughout the lifespan of
business.
CONCLUSION
The report has concluded upon the use of Internet, digital platforms, technologies is
running a business smoothly. There found two effective technologies that is zoom and team
viewer. Both have significantly proven for carry out online business activities. Therefore, cloud
storage and computing are also required to save data into secured way and transfer files,
syncing, report power are its most essential features. Moreover, business needs to ensure
cybersecurity control by enabling data protection software and programmes to be safe from
hacking and loss of revenue.

REFERNCES:
Books and Journals:
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Loneliness Effects of School Computers and Lessons for Sustainable
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Nesting Robust Architecture and Analysis of Full Adder. In Recent
Trends in Communication, Computing, and Electronics (pp. 547-555).
Springer, Singapore.
Burbules, N., 2018. Watch IT: The risks and promises of information
technologies for education. Routledge.
Cheng, X., Fu, S. and de Vreede, G.J., 2017. Understanding trust influencing
factors in social media communication: A qualitative
study. International Journal of Information Management, 37(2), pp.25-
35.
Cilliers, E.J., 2017. The challenge of teaching generation Z. PEOPLE: International Journal of
Social Sciences, 3(1), pp.188-198.
Davis, T.J., Gómez, D.E. and Roberts, A., 2017. Plasmonic circuits for
manipulating optical information.
De Filippi, P. and Hassan, S., 2018. Blockchain technology as a regulatory
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functionalities, and future research directions. IEEE wireless
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Khanna, A. and Kaur, S., 2019. Evolution of Internet of Things (IoT) and its
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