Information and Communications Technology Assignment

Added on - 21 Feb 2021

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REPORT ICT
Table of ContentsINTRODUCTION...........................................................................................................................3MAIN BODY...................................................................................................................................3Analysing Web Conferencing Providers in terms of application and sustainability forbusinesses....................................................................................................................................3Online Research Skills and challenges faced..............................................................................6CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
INTRODUCTIONInformation and Communications Technology, or ICT, is an extension of InformationTechnology that is mainly concerned with the integrated enterprise communication services suchas instant messaging, presence information, web & video conferencing and data sharing amongothers (Kretschmer, 2012). Hence, one can say that ICT enables convergence of audiovisual aidand telephone networks with computers through a single link system. Thus, including any devicewhich facilitates storage, retrieval, manipulation, transmission and acquisition of informationthrough electronic channels. This report is divided into two parts and aims to compare andcontrast different web conferencing providers so as to analyse sustainability for businesses ingeneral in first part. Whereas the second part emphasizes the skills required to conduct onlineresearch in the light of challenges being faced.MAIN BODYAnalysing Web Conferencing Providers in terms of application and sustainability for businessesWeb Conferencing is an umbrella term that coversa diverse set of online services whichare, usually, of collaborative nature. These online services may be in the form of webcasts,meetings, presentations and so on. It is important to note that during a Web conferencing, thesoftware utilised is capable of multi-tasking and connecting a large number of participants at onetime (Bazhenova, Taratukhin and Becker, 2012). Usually, web conferencing may be used byMultinational Corporations that need to communicate, simultaneously, promptly and personallywith the personnel that is employed at different regions of the world. Normally, the webconferencing applications enable its users to communicate point-to-point in real time along-withthe facilitation of multi-tasking.In the context of given case scenario, the two main Web Conferencing Providers thathave been taken into account are Skype and Cisco Webex. There are certain similarities presentin both Skype and WebEx(Cisco vs. Skype,2019).For instance, both the providers include Weband Video Conferencing, Call Sharing, File sharing, Chat and Brainstorming, Live Support andAdministrative Control over the use of the product. However, the major differences come in theway these features behave when implemented in a real world business scenario. Thus, Skypemay seem less attractive for different business enterprises in this context in comparison to
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