Information Governance - Importance, Gaps and Solutions
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Added on  2023/06/04
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This article discusses the importance of information governance, identifies gaps in the activities performed by Healthy Hospital, and suggests solutions to improve information governance.
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Running Head:INFORMATION GOVERNANCE INFORMATION GOVERNANCE Name of the Student: Name of University: Author Note:
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1INFORMATION GOVERNANCE Answer 1 The information system is considered to be one of the important aspect on which every organization must rely on. In fact, the information system (IS) is entitled to comprise the information regarding employee details, financial data, supplier information and the customer details (Oinas-Kukkonen and Harjumaa 2018). It can be argued that the IS encompasses all the information that a company requires in case of making a sustainable business (Zhanget al. 2017). In this context, the Healthy Hospital (HH) was not sound technologically because the technology that the healthcare facility imbibed in its operations were backdated and the company did not even think about updating the systems in course of time. There were some minor changes that the company thought enough to deal with the changing situation but in reality that was not real. Moreover, there are organizational issues inside the company where the companywaslackofcommunicationbetweendifferentdepartments.Forexample,the administrative department eliminated two clerical positions despite of getting requests from the controller and the account payable manager. As a result of that it created problem regarding the payment of the vendors. In case of the hospital employees there was lack of understanding about the company policies or the employees were deliberately violated the norms. For an instance, in case of recruiting a contractual clerk the interviewer Tracy Downs did not check the background of Matt Harris, the newly recruited employee. Matt was the son of an existing permanent employee Sharon Harris and the company policy did not give the leverage to employ another family
2INFORMATION GOVERNANCE members of the employees in any sensitive position. Therefore, later on it created problems and misunderstanding. In fact, caused a fraud in the finance also. Answer 2 There are some gaps in the activities performed by the HH Company in case of hiring the employees and checking their backgrounds. It can be argued that for the sensitive positions Healthy Hospital followed a standard procedure of checking the backgrounds of the employees. However, in case of employing Matt Harris as temporary accounts payable clerk that process was not followed. As a result of that the first violation was occurred in that case. In fact, at the time Alan Walter found that there was a possible breach in the company regulation regarding the recruitmentofnewemployeeshefailedtoconvincethehigherauthoritytotakesteps accordingly. Though he reported James Smith, the CFO about the practice of nepotism inside the organisation but he failed to envisage the big picture. It was true that the appointment of Harris fostered a flexibility in the operations of the company. Nevertheless it can be asserted that the recruitment was not based on the standard policy of the company and it would not be a problem for the company to replace Matt with another employee. As a matter of fact, the Internal Audit Manager should complain officially and might have an official meeting with Tracy Downs as Walter was the head of that department so it was in his jurisdiction to investigate every details and information regarding his team members. Moreover, the official complaints could draw the attention of the higher authority and would facilitate proper measures regarding the breach. Answer 3
3INFORMATION GOVERNANCE The information system of Healthy Hospital are not adequate to follow the organisational regulations. In other words, it can be articulated that there are proper policies and regulations regarding the role of information system. As a matter of fact, it is pertinent for the organisation to go with the government legislation (Al Hogail and AlHogail 2015). As per the regulation of the Australian government it can be argued that every organisation should have a policy to secure the information regarding their employees (AlKalbani, Deng and Kam 2015). In fact, it is important to formulate a proper channel that all the employees must follow. Therefore, in case of the Healthy Hospital that process was not applied in the first place and as a result of that the faced sever problem and reluctance to go through the personal details of every employee. Answer4 At first it is important to define the Audit subject. It can be argued the risk assessments and the organisational change plans are incorporated in the process and the legal or regulatory frameworks are also important for the organisation to get acknowledged with. After that it is important to define the audit objectives. The audit objectivesare comprised with the understanding of legal constraints and regulatory understanding. Moreover, confidentiality, integrity and reliability of the audit plan has to be maintained.
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4INFORMATION GOVERNANCE Besides this, the next plan puts emphasis on the scope of the plan. It is pertinent for the organisation to get a clear vision of the scopes and opportunities of the change plan that will deliver a better framework for the company On the other hand, pre-audit planning and the determining procedures are also important to make an effective measure in order to facilitate efficient information audit plan. Answer 5 The dilemma that is faced by the organization,Healthy Hospital,initiated since the recruitment of Matt Harris as a clerk in the organizational structure. However, the organization had a policy of preventing nepotism in the structure. The crisis faced by the organization led to the recruitment of Harris. The internal audit officer of the business finds out the nepotism as the candidate profile and the management at the time of recruitment did not review information. This led to an ethical dilemma of retaining the candidate as per the needs of the organization to cope with the crisis of paying off the suppliers and the vendors (Holm and Severinsson 2014). On the other hand, the fraudulent activities that were undertaken by Harris clearly exemplified that the organization should take steps to expel the candidate. In this relation, the organization must take steps to adhere to the policy relating to nepotism. Mismanagement of six cash disbursement authorization forms by Harris affected the functioning of the business (Waringet al.2016). Therefore, the organization must take steps to build on the organizational performance through reviewing the different issues faced by the same and thereby terminate Harris in order to prevent further fraudulent activities while operating as per the objectives of the venture.
5INFORMATION GOVERNANCE Reference Al Hogail, A. and AlHogail, A., 2015. Cultivating and Assessing Organizational Information Security Culture, an Empirical Study.vol,9, pp.163-178. AlKalbani,A.,Deng,H.andKam,B.,2015,July.OrganisationalSecurityCultureand Information Security Compliance for E-Government Development: The Moderating Effect of Social Pressure. InPACIS(p. 65). Holm,A.L. and Severinsson, E., 2014. Reflectionson the ethicaldilemmasinvolvedin promoting self-management.Nursing Ethics,21(4), pp.402-413. Oinas-Kukkonen, H. and Harjumaa, M., 2018. Persuasive systems design: key issues, process model and system features. InRoutledge Handbook of Policy Design(pp. 105-123). Routledge. Waring, J., Allen, D., Braithwaite, J. and Sandall, J., 2016. Healthcare quality and safety: a review of policy, practice and research.Sociology of Health & Illness,38(2), pp.198-215. Zhang, Y., Qiu, M., Tsai, C.W., Hassan, M.M. and Alamri, A., 2017. Health-CPS: Healthcare cyber-physical system assisted by cloud and big data.IEEE Systems Journal,11(1), pp.88-95.