Information Governance Policy for National City Financial Services Corporation

Running head: Information Governance Policy
Information Governance Policy
National City Financial Services Corporation
Date
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Running head: Information Governance Policy
Contents
Introduction....................................................................................................................3
Purpose of the policy......................................................................................................3
National City’s approach to Information Governance...................................................3
Procedures in use in the organisation.............................................................................4
Records management.................................................................................................4
Content management..................................................................................................4
Information Technology and data governance...........................................................4
Information security...................................................................................................5
Data privacy...............................................................................................................5
Risk management.......................................................................................................5
Litigation readiness....................................................................................................5
Regulatory compliance...............................................................................................6
Long-term digital preservation...................................................................................6
Roles and Responsibilities.............................................................................................6
Business Continuity Plan...............................................................................................7
Disaster Recovery..........................................................................................................7
Conclusion......................................................................................................................7
Approval.....................................................................................................................8
References......................................................................................................................9
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Running head: Information Governance Policy
Introduction
With information, one can do pretty much a lot of things in the digital world. With
information that is not governed and managed by policies and regulations, one can land
themselves in a mess, since information is a vital asset, both to people, property or
organizations. Information related to each of National City’s customers and their products is
highly sensitive, and for many of its association with governmental clients is top secret. (De
Haes & Van Grembergen, 2009).
For our case in the national banking organization, our services range from
commercial banking, mortgage, commercial and residential lending, investment/brokerage
services, administration of group retirement accounts for large corporate entities, online
banking/financial services and the organization also issues and services its own credit cards
in association with VISA.
So, information about National Citsy’s customers, the product/service offered, and
the particular customer account, credit cards, employees, organization’s assets e. t. c is of
great importance to the organization. (Vom Brocke & Rosemann, 2010). It is therefore of
more importance that data is efficiently controlled, and that the accurate policies, procedures,
management and accountability, and structures provide a strong governance system for
information control.
Purpose of the policy
This is a formal information management policy which gives an outlook of the
organisation’s strategy to information management. Its purpose is to provide a guideline on
the protocols used and details about the information governance management policies used to
govern the organisation. (Wu, Straub & Liang, 2015).
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