Table of Contents Task 1:..............................................................................................................................................1 a)Explain the importance of management information on strategic decisionsand critically identify the features of data and information.........................................................................1 b) Determine the criteria to be applied when selecting appropriate data and information to support strategic decision making..........................................................................................2 c) Critically evaluate the impact of a management information system to an organization. .3 Task 2:..............................................................................................................................................4 a) Determine the legal responsibilities in sourcing, sharing and storing information............4 b) Critically discuss when information should be offered and access allowed......................5 c) Critically evaluate the formats in which information can be provided and the impact of using various formats.............................................................................................................5 Task 3:..............................................................................................................................................6 a) Critically analysis of information to identify patterns, trends and impacts on strategic decision making......................................................................................................................6 b) Critical evaluation of a range of decision making tools and techniques available to support strategic decision making.......................................................................................................6 c) Data and information sources that are available to assist in strategic decision taking.......7 Task 4:..............................................................................................................................................8 a) Methods of evaluating management information within an organisation..........................8 b) Formulation of processes and methodologies for analysing the impact of information on the strategic decisions made.........................................................................................................9 c) Methods of developing information capture to inform and support strategic decision making....................................................................................................................................9 REFERENCES..............................................................................................................................11
Task 1: a)Explain the importance of management information on strategic decisionsand critically identify the features of data and information Data refers to raw and unorganized facts that need to be processed to make them useful to an organization in the strategic decision-making process. Processing of data involves converting the data into a more useful form to the organization. The process of data conversion involves the following steps:- Data collection In this step, the data to be analyzed and converted is gathered. It requires that data collected be correct and accurate so that the quality of output of the conversion process is guaranteed. Preparation Raw data is not intersected before it is screened for validity and accuracy. This is achieved in this step where the data is screen for any problem and also organized in a form that can facilitate the subsequent further analysis of the same. Input The data that has gone through the above stages is made coded or converted into a form that is computer readable for analysis. The coded data then enters the processing stage. Processing The raw data is processed at this stage. This is the refinement stage that makes useful information out of the raw data. Interpretation of output The processed information is organized into a given format for users. It can be made in audio format, video or even summary reports. Storage The information that is obtained out of the conversion cycle is stored for use in the future. This information is used to show past performance of an organization which can be used in informing future decisions of an organization for operational excellence as it forms basis of prediction. 1
b) Determine the criteria to be applied when selecting appropriate data and information to support strategic decision making There is a basis that is utilized in choosing the information and data to be utilized in the cycle of decision making. This is on the grounds that not all information and data can be utilized in settling on vital choices. For a lot of information to be utilized in settling on vital decisions in the wake of preparing, it must satisfy the characteristics of precision, culmination, consistency, fulfilment. A lot of information which is exact would render a precise yield and in this way important. The information must, thus, have experienced the screening preparing to dispense with all the blunders that it might contain for precision purposes. Fulfilment of a lot of information is the proportion of how available the most recent information is to carry out the process of decision making in the long term. Legitimacy, then again, is the proportion of the credibility of the source from which information is acquired. The information probably been painstakingly gathered from a confided in source. At long last, there is the information consistency. The information to be utilized needs to be consistent predictable as this will provide help in establishing dependability over it. Also, information must qualify the tests of quality, clarity, relevance, right presentation format, timeliness and ease of accessibility or availability. The information used must be of quality. This means that it was processed from a set of data that was accurate. it must be of quality standards, for example, the appropriate presentation format, well-structure and organized and transfer method that is standard (Stair & Reynolds, 2014). Definition clarity implies that the information used must not be vague but instead be clear without any ambiguity. This will, in turn, guarantee the quality of the decision that can be made from such a piece of information. Likewise, data must qualify the trial of value, lucidity, importance, right presentation configuration, practicality and simplicity of openness or accessibility. The data utilized should hold quality as well as value. This implies that the data was processed from a lot of information that was precise. It must hold quality, for instance, the proper introduction design, well- structured and sorted out and move strategy which is acknowledged to be standard. Definition clearness suggests that the data utilized must not be ambiguous however rather be clear with no vagueness. This will, thus, ensure the nature of the choice that can be produced using such a snippet of data. 2
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Thetrialofrelevanceistheproportionoftheappropriatenessofthedatatothe predominant conditions. For a set of data to be important, it must apply to the predominant association conditions. Introduction of data implies how well the data is introduced in the standard introduction designs. Furthermore, a snippet of data that meets all requirements to be utilized in the process of decision making should opportune. It should hold accessibility when the association needs it. Indeed, even a snippet of data that finishes different assessments, yet not opportune, may not be applicable to the association. At long last, data must qualify the trial of accessibility. On the off chance that the appropriate response in the event to the data is promptly accessible, at that point the data can be utilized in making vital choices. c) Critically evaluate the impact of a management information system to an organization Management information system is at the cutting edge of the association that has a vital heading. It assumes a urgent part in the tasks of the association. In any case, it assumes a huge function in advancing imagination and profitability. This is on the grounds that labourers are giventheinformationresourcesthattheyrequireduringthetimespentsatisfyingthe commitments of their business. They comprehend what it is that is anticipated from them and what needs to be finished. With this, their efficiency is expanded as information is an incredible drive to profitability. At the point when information is accessible, labourers can produce groundbreaking thoughts for tackling the issues that happen in their presentation of work. Furthermore,ithelpsincreatingarrangements.Leadermanagementcanutilizethis resources widely in a manner that empowers them to grow new approaches identified with HR management, great prize systems for drawing in and keep up HR, and furthermore in overseeing management. This information can be utilized in the central elements of the management of arranging, sorting out, coordinating staffing approaches and their usage. The ICT instruments empower an association to get to any information that they need identifying with administrations, items, new turns of events and the forthcoming innovation, scientists, and improving the correspondence between the management of an association and the workers or the subordinate. They additionally can learn new strategic policies which can be significant in the tasks. Moreover, management information systems are adroit at systemic management of the inside and corporate information of an association. Information that is identified with the 3
information has kept these systems. This information identifies with both the over a significant time span execution of the association. This can provide assistance to the new comers or enlisted people in the association comprehend where the association is coming from and recognize its key heading. Further, these information systems can be utilized in supporting and improving business measures. This affects smoothing out the tasks of an association and which may bring about proficiency and adequacy of activities. Last yet not the least, they give and make accessible information about HR and providers. HR information is basic as it comprehends the sorts of workers an association has and how their presentation can be improved through inspiration. On the provider side, an association can browse the scope of providers who offers them the quality contributions at the most reduced cost and guarantees conveyance on schedule. Task 2: a) Determine the legal responsibilities in sourcing, sharing and storing information Numerous issues and questions have ascended in the manner information having a place with people or association are sourced, common, and put away. It is a disallowance for an association to utilize information that they have about information in opposition to the details of their arrangement. In the utilization of such information, assent must be given by the worker for whom this information is to be given. Additionally, association information isn't promptly accessible for whatever utilization one needs them for. On the off chance that these are an agreement that permits association information to be sourced, it is a break of the agreement for such information to be utilized in opposition to the conditions of the agreement. In conduction of overviews likewise, some close to home information of the individual filling the study is required. In any case, the security of information is ensured with the terms that the information won't be utilized for what it has not been sourced for. It establishes a penetration of agreement if the information is utilized with negligence to the terms. The clients of others' works like scholarly work are limited by the copyright and should not utilize them for what the copyright insurance directs. For instance, replicating somebody books or show-stopper is unlawful except if one is approved to do as such by the proprietors of this information. With the expanding pace of digital wrongdoing, greatest assurance of individual and private information has been required. This guarantees that such sort of information is accessible 4
to just the individuals who are permitted to get to them and others can't need to get to them because of a significant level of encryption. There are legitimate ramifications for sourcing, utilizing and putting away information that one has no power to get to. b) Critically discuss when information should be offered and access allowed The Data Protection Act gives rules on sourcing and getting to individual or association information. It requests that an individual comprehend what information individuals keep about them and the explanation regarding why they store the information. This guarantees that information is utilized in a way that secures the protection privileges of people and associations. It does this by specifying eight principles that are identified with admittance to information. It's a rule of how an individual association is permitted to be gotten to, under what conditions it comprises an infringement of their privileges and when it's totally unlawful to get to the information. As per the main principle of the act, handling of individual or association information ought to be permitted. They ought to be prepared in a reasonable and legitimate way. This principle, nonetheless, confines the entrance and preparing of touchy information of people except if when a condition or conditions in the conditions specified in the timetable 3 of the act is met. The conditions in the timetable 3 are with the end goal that one can possibly handle touchy information about people just when there is a commitment that should be practiced and which has been forced by law. Additionally, it tends to be handled when there is an express permission from the subject to do as such. c) Critically evaluate the formats in which information can be provided and the impact of using various formats Information can be offered in various formats. The most common format that is used widely is the electronic format. This is a format in which information is generated by a computer and disseminated in electronic form or electronically. Electronic mails, for example, excel and aces documents are an excellent example of electronic formats. Second is the electronic library which forms a storage system and enables one to get the information they need as and when needed. Additionally, manuals formats are used. An organization may produce manuals or pamphlets through which they give information about some organizational aspects. For example, they can 5
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highlight their fundamental values and principles, the mission and the vision and other aspects of the organization. By providing this information to the recruits, they are made to understand better the organization and to make decisions about continuing with the application. Finally, information can be offered in the form of a document. All the information that an organization want to pass is availed in the document so that the document contains all the relevant information that want to be passed to another party. Task 3: a) Critically analysis of information to identify patterns, trends and impacts on strategic decision making Critical analysis of information comprises of a critical thinking process that includes evaluation of each aspect of information in order to reach a viable conclusion which significantly affect the pattern, trends and lead significant impact on strategic decision making. Critical analysis of information is based on relevant evidence and comprises of analysis of all sorts and aspects of information in a rationale way and with open mind to accomplish and reach a better conclusion which significantly change the pattern and trend of strategic decision making as it is completely based on the analysis of information and facts. A critical analysis of information and relevant evaluation of facts lead a positive impact on the strategic decision making as it provides valid information regarding development and resent trends and pattern of the current business environment inside and outside the company. Thus, critical analysis of information reveals all possible sort of opportunities and expected threats that are needed to be consider by an orgnisationwhilestrategicdecision-making.Thus,strategicdecisionmakingisavital management area that plays crucial role in success of organisation which is greatly affected and impacted by the analysis of information which reflects the current trends and pattern of the environment which should be considered by management while deciding the pattern and trend of strategic decision making to maintain the efficiency and reliability level of strategic decision making. b) Critical evaluation of a range of decision making tools and techniques available to support strategic decision making There are various decision making tools and techniques that can be used by an organisation to support strategic decision making an evaluation of which is provided below: 6
Marginal Analysis- It represents a vital decision making technique which weights and compare the benefits of an input or decision against its implementation and execution cost. Thus, implication of marginal analysis makes a leader able to determine that whether a decision or activity is going to provide a maximum level of return or not as compared with other option therefore, provide maximum support for strategic decision making (4 Tools & Strategies for EnhancedDecision-Making,2020).Apartfromthis,themarginalanalysistakesinto consideration all the preferences and resources available in light of informational constraints so that an optimal decision could be made which is based on relevant information and facts thus, leads support for strategic decision making. Decision Matrix- The important decision making tool consist of use of decision matrix which support strategic decision making when a leader is dealing with multiple option and variable. Use of decision matrix brings clarity in decision making through listing out the pros and cons of each option which helps and support in adopting most beneficial option that lead to strategic decision making. Listing all alternatives as rows and relevant factors as columns provide a one to one comparison which direct better final decision and support strategic decision makingthroughselectionofanoptionthatscoreshighestbasedonrelevantfactsand information. c) Data and information sources that are available to assist in strategic decision taking There are various sources of information that are available for an organisation to assist and support decision taking which is broadly categorised into two main types which are determined and discussed below: Information Sources Located in Business- It comprises of information that is collected, classified and stared by the business managers and other employees in form of accounting reports, budgets and company records. The information and data sources that are available within thebusinessorganisationcomprisesofInternalstatisticsandfacts,informationfromIT department, Finance department, Sales department, office Colleagues, market Researchers, Business library,Internal formal communication tools, Internal informal communication tools along with data stored as Meeting minutes (27 Information Sources for Your Business Decisions, 2020). This information which is recorded and kept inside the organisation plays a vital role in 7
supporting effective planning, operations and evaluation of activities which assist while making strategic decisions. Information Sources Located outside Business-These comprises of sources of data and information which provides relevant facts and information about the different entities present in the business environment which have significant affect on an organisation thus, assist and support during strategic decision making. Many useful ideas and worth data and information is collected and gathered firm the outside of business to have better analysis and evaluation of outer world and business environment. These outer sources of information and data comprises of Friends in Contacts, business Competitors, Stakeholders, Events story, Publications, relevant Press Releases, business Consultants, External Researchers, Media, Internet, Social Media, Research publications and Industry news. Task 4: a) Methods of evaluating management information within an organisation Management information comprises of a well structured collection of sources, computer and other components that leads to and support collection, transformation and dissemination of data and information for an organisation. There are various method that could be used within an organisation to evaluate management information an identification and discussion over which is provided below: Evaluation approaches- It comprises of use of a quality assurance review that is known as technicalreviewwhichfacilitatesdeterminationandidentificationoftechnicalquality performanceofamanagementinformation.Theuseofevaluationapproachandquality assurance method leads to better determination and identification of data transmission rate, main or secondary storage along with internal storage capacity to lead better information management through continuous technical quality assurance review from MIS development personnel. ProductbasedMIevaluation-Thismethodiscommonlyknownaseffectiveness evaluation of management information which determine and indentify the effectiveness of a management information output. Under this method of evaluating management information a model structure is commonly used by the organisation which consists of various attributes and aspects of information on which the effectives of management information depends. The common attributes of Product based MI evaluation method consist of Timeliness, Relevance, 8
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Accuracy, Completeness, Adequacy, Explicitness and Exception basis that leads a significant impact on evaluating management information within an organisation. b) Formulation of processes and methodologies for analysing the impact of information on the strategic decisions made It has been analysed that gathering of relevant information leads a significant impact on strategic decision making thus, formulation of efficient process and methodologies is vital for an organisation. The most suitable process and methodologies to analysis impact of information in strategic decision made consists of adoption of gap analysis strategy which reflects the gap between a promised output and actual performance. Thus, a functional and operational level of process and strategy must be formulated by an organisation to analysis impact of information on the strategic decision made. The vital information about the different parameters of performance which consists of volume of sales, profit, cost and so on can must be provided by the adopted process and methodologies so that a better comparison at definite time interval and with a lapse time can be made to find a gap between actual sales, profits and costs with the projected sales, profits and costs so that more effective and better strategic decision could be made. Thus,formulationofprocessesandmethodologiesforanalysingtheimpactof information should be based on gap analysis strategy on the basis of comparison of relevant facts about desired and actual performance to have a positive impact on strategic decision making through the way of reflecting loop holes and errors in past strategies on the basis of information. Thus, the formation of process and methodologies must be based on operational performance, resources, and activities of the competitors along with the information about current and planned research and development program, price elasticity of demand for its products to have positive impact if this information in supporting and facilitating strategic decision making. c) Methods of developing information capture to inform and support strategic decision making There are multiple methods for developing an information capture to inform and support decision making an evaluation of which is provided below: Nearshore keying- It is taken as best method for developing information capture to support and inform strategic decision making as it support and allows high volumes of individual documents which provided all required information along with a high level of recognition achieved by using this intelligent data capture method (Methods of Data Capture, 2020). Apart 9
from this making use of Nearshore keying as a method for developing information capture to inform and support strategic decision making is most cost efficient as it is based on lower labour costs that is potentially capturing data as an intelligent data capture to support strategic decision making. IDR (Intelligent Document recognition)-Use of IDR could also be made as a method of developing information capture to inform and support strategic decision making as it facilitates high level of capability which is used by an orgnisation to capture metadata from documents. Use of IDR method for data capture comprises of an ongoing learning process and it also capture information from multiple documents types through high volume invoice processing and digital mailroom applications which supports and facilitates better information capture to inform and support strategic decision making. 10
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