Information Strategy and Management

Running head: INFORMATION STRATEGY AND MANAGEMENT
INFORMATION STRATEGY AND MANAGEMENT
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1INFORMATION STRATEGY AND MANAGEMENT
Introduction
El-Alamein is a leading organization in printing as well as packaging industry. It is
approved supplier for biggest international organizations in industry of fast food. There
was no reliable network, infrastructure, storage or servers in the organization. No IS/IT
department was there in organization chart. After reviewing several ERP systems as
well as scoring against requirements of the company, E-Business Suite of Oracle was
selected as best ERP for meeting business requirements and information of the
organization.
Description of Systems
The systems that have been described in the case study are IT/IS systems and
mainly the ERP system. El-Alamein did not have any IT/IS department and was facing
various challenges as the company lacked in proper infrastructure, network, storage
devices and servers. Till the year 2006, the organization did not have any IT
department and was dependent on separate PCs. The work duties were facilitated with
end-user designed excels sheets. The company had been a victim to many attacks that
resulted in loss of orders, inaccurate inventory and mismanagement in between the
various functional departments. In the year 2006, the CEO of the company decided to
shift to digital platforms which required establishing various infrastructural components
that include computer network, security policy along with a backup system. ERP
system was to be implemented along with time and attendance systems. The
implementation of these systems was seen to solve the problem of time consuming
operations. The company has come up with a website which helps many of the
functional departments that include marketing, sales, customer services as well as sales.

2INFORMATION STRATEGY AND MANAGEMENT
Oracle E-Business Suite has been chosen as the ERP system that can help the company
to manage informations along with business requirements.
Valuable Information provided by systems
The systems to be implemented will help the business to go digital mainly the
attendance, time management as well as the ERP system. The time and attendance
system has been integrated with the ERP system thus provide advantage to the
company. Oracle E-Business Suite was selected ERP system which could meet up to
the expectations of the company and compatible with the various business
requirements. The information that the ERP system can provide are planning,
inventory, marketing, human resources, purchasing and sales. This will help in
managing the various business operations as it is centralized as well as integrated in
nature (Lowry & Wilson, 2016). The Oracle E-Business Suite that has been selected by
the organization customer relationship management (CRM), supply chain management
(SCM) and other computer applications that can either be developed or be acquired
(Motiei, Zakaria, Aloini & Sekeh, 2015). The information about the time of the tasks
being done and the attendance of the employees of the organization are two valuable
informations that can be obtained from the system.
Risks facing El-Alamein in implementing the ERP system
Implementation of the ERP system by the company has faced different difficulties
the main being employees reluctance to adapt to the changes. Employee turnover is the
major problem that the company faced while implementing ERP system. The company
has lost six of his valuable persons during the process of implementation of the ERP
system. Knowledge management is considered one of the vital factors in case of
implementation of ERP system. Organizations are implementing the new system in