Business Processes and ICT Applications

This assignment examines the application of information systems (ICT) within business processes. Focusing on companies such as Coles, Woolworths, and Aldi, it explores how they utilize ICT to enhance their B2B interactions and operations. The analysis delves into pre-packaged B2B solutions, external knowledge acquisition, and the role of ICT in driving innovation and competitive advantage.

Running head: INFORMATION SYSTEM FOR BUSINESS
Information system for business
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Author Note

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Business Process Approach/ Model to identify the way how businesses are
categorized as internal and external processes:
The internal and external processes could be identified by the standards of “management
approach”. The external processes are the events external to the companies. Companies like Coles,
Woolworths, and Aldi are currently in the global market. Hence the changes in the technology and
the rising inability for acquiring and processing the data need the implementation and the competing
responses. The external processes comprise of various factors that are typically uncontrollable.
The internal business processes, on the other hand, is the corporate environment and have
particular and direct implications on the organizations. The managers and owners must identify
internal strategy factors such as the weakness and strengths. This determined whether the
organizations are capable to take benefits of the current scopes and avoid threats. These processes
are the keys to the success of the business.
The external best practices need Coles, Woolworths, and Aldi to fetch outwards for growth
(Fleischmann et al. 2014). Particularly the performance could be improved through analyzing the
most effective business practices of the competitors and any other successful companies. This also
leads to innovative solutions boosting the performance levels and the capabilities.
For the internal processes the deployment, harvesting, and identification could drastically
improve the organizational performance (Berchicci 2013). Moreover, to process to seek the best
practices could create high creativity and innovation for Coles, Woolworths, and Aldi. The
information gained in the internal and external processes must be used for developing the tactics
used to gain the strategic objectives. Irrespective of whether the aims are focused internally or
externally, usage of both the initiatives increases the chance of success. The external process could

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leverage the scopes in the market through the marketing tactics foe reaching the new customers. The
pairing of the tactics with the internally focuses process of quality improvement could enhance the
efficiency of the several marketing campaigns. Thus the market share gets pushed higher.
Utilizing ICTs and applications to support B2B processes for CA and SCA:
The ICT has been enabling Coles, Woolworths, and Aldi in storing, analyzing and sharing
huge quantity of data. Providing the ICT tools to the employees has been helping to develop the
individual and the overall productivity. For example, the Business Process Analysis model could be
considered. The usage of ICT on this sector has been seen in the cases where the value offered are
transferred from the business process value to the knowledge process value. Leveraging this enables
Woolworths, an effective B2B manufacturer and its customer organizations to optimize their
marketing tasks continuously. The framework is helpful to offer the quick reaction to and the higher
standards of services to the customers. Moreover, it is also helpful to generate stronger teams of the
project. This enables the teams to sustain progress instead of waiting for the members to meet in any
one location. Lastly, the ICT solutions help in cost reduction, the rise of revenue and to develop the
profitability (Yagnik 2016). However, the focus of the IT manager should be ranging from the
determination costs regarding the environmental concerns. Moreover, the business must assure the
arrangements of management are facilitative for assisting with ICT and gaining the overall vision.
The applications of the B2B process are the pre-packaged and pre-defined solutions. This has
been improving the implanting of the B2B process with external partners for simplifying the
complexity of IT (Wang, Pauleen and Zhang 2016). Thus it raises the competitive advantages and
decreases the risks. It helps in simplifying the complexity to implement the solutions of the B2B
process with the prepackaged and pre-built applications. Moreover, the real-life experiments in the
B2B labs could prove to largely advantageous for developing the B2B innovations.

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