Information System for Business Strategy - Report
Added on 2020-01-16
12 Pages3356 Words193 Views
Information System forBusiness Strategy
TABLE OF CONTENTS1. Question: Critically appraise the key processes involved in management decision-making atall levels within a business organization and the way in which information and informationsystems support this decision-making. ...........................................................................................31. Introduction- MIS (Management Information Systems).........................................................32. Key processes of MIS..............................................................................................................33. The difference between structured, semi-structured and unstructured decisions....................44. Decision support system..........................................................................................................52. Question: Evaluate the structure and function of different types of computer-based informationsystems that have a role in supporting managers in their decision making. ...................................71. Decision-making process.........................................................................................................75. Executive support system/executive information system (ESS).............................................86. Transaction processing systems (TPS)....................................................................................97. Conclusion.............................................................................................................................10REFERENCES..............................................................................................................................122
1.QUESTION: CRITICALLY APPRAISE THE KEY PROCESSESINVOLVED IN MANAGEMENT DECISION-MAKING AT ALL LEVELSWITHIN A BUSINESS ORGANIZATION AND THE WAY IN WHICHINFORMATION AND INFORMATION SYSTEMS SUPPORT THISDECISION-MAKING. 1. Introduction- MIS (Management Information Systems)Information can be related with facts or data that is provided to somebody from a source.In business organisations, information systems is an organised approach for handling data relatedwith business processes. These operations include storing, collection, transfer or communicatingfrom one end to another. It is important to control and manage the flow of information betweendestinations for acquiring the desired outcomes (Laudon and Laudon, 2013). Hence,Management Information Systems are approached which aid managerial decisions in thecompany to meet the business objectives. It is a conceptual attribute and has links with information systems and the technologywhich is implemented for the same. This report helps in understanding the processes that areinvolved in the management decision making at different levels of the organisation. Furthermore,the structure and function of various computer-based information systems have also been definedin this report. 2. Key processes of MISMIS or Management Information Systems have following types depending on theirpurpose of utilisation:Decision Support SystemExecutive Information System Marketing Information System Office Automation System School Information Management System, etc. There are certain processes which are a part of the MIS. These have been described asfollows:Developing system design objectives.3
Establishing respective needs of the organisation. Recognising the areas which require significant decision making.Fulfilling these needs and demands by appropriate designing of the system.Conducting analysis for the concerned organisation.Obtaining conceptual and logical schema that has to be aligned with the process design. The company now has to initiate recruitment process for hiring administrators andoperators (Willcocks, 2013).Developing database. Modification of data base dictionary.Amending database when required.The above stated steps or processes help in understanding the development stages of theentire management information system which is to be implemented in a company. There arecertain benefits which come up with the MIS and these include recognition of the strengths andweaknesses of the organisation (Galliers and Leidner, 2014). Whenever business strategies aredeveloped there is a stage in which evaluation of internal and external environmental factors hasto be performed. The effectiveness of concerned decision is improved through this process.When implementing Management Information System, communication and planning of differentbusiness functions is efficiently performed (Baskerville and Wood-Harper, 2016). Furthermore,organisation can attain competitive advantage by reducing the production costs of goods andservices and increasing the quality of products developed. 3. The difference between structured, semi-structured and unstructured decisionsStructured DecisionsSemi-Structured DecisionsUnstructured DecisionsThere are three components ofa structured decision. Theseinclude data, process andevaluation. The components of a semi-structured decision includedata and process. Theevaluation stage may or maynot be followed. The components of anunstructured decision are thesame as structured but theircharacteristics vary a lot. The process of taking astructured decision isconsistent and developed in aThe semi-structured decisionsare taken with certainguidance by the devisedThe systems in whichunstructured decisions have tobe taken are focused4
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