Information System: Functional Area Analysis for Amazon

This report provides a detailed analysis of information systems within the context of a business organization, specifically using Amazon as a case study. The introduction sets the stage by highlighting the importance of information systems in modern business operations. The main body of the report is structured into three key tasks. Task 1 discusses the application of information systems within two selected functional areas, the marketing and finance departments, and provides a comparison and contrast of how these systems are utilized to generate key information. Task 2 delves into how information systems are used in the functional areas to produce management information at the middle and senior levels, providing technical details of the systems used, such as CRM and OLAP, and considering the business implications. Finally, Task 3 examines the social and ethical issues linked to information systems, including the company's mission, vision, values, and CSR strategy. The conclusion summarizes the key findings and emphasizes the critical role of information systems in supporting business objectives and decision-making processes. The report references various academic sources to support its analysis.