Information Systems Analysis and Design for Charitable Organization

COIT 20248: Information Systems Analysis and Design
Term 3, 2018
Assessment 1 - Systems Development
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Tutor: Tutor Name
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Executive Summary
The paper mainly reflects on the organization “Get Help Me” is one of the charitable organizations
that helps people as well as needy with the procedure of crowdfunding. It is identified that the
organization uses manual system for getting funds and therefore faces lot of problems. In order to
mitigate the issues, the organization generally wants to develop an appropriate information
system. The paper elaborates the approaches of system development as well as system
requirements. In addition to this, proper cost benefit analysis as well as project schedule is mainly
developed. In addition to this, the paper also discusses the techniques of system investigation in
order to analyze the methods as well as techniques that are mainly utilized for analyzing the system.
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Table of Contents
1. Introduction.......................................................................................................................................2
2. Approach to Systems Development..................................................................................................2
3. Systems Requirements......................................................................................................................2
4. Project Cost Benefit Analysis.............................................................................................................3
5. Project Schedule................................................................................................................................6
6. System Information Requirement Investigation Techniques.............................................................7
7. Reflections and Conclusions..............................................................................................................8
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1. Introduction
The paper mainly reflects on a charitable organization named “Go Help Me” which is
mainly run by a group of volunteers as well as chairperson of the organization. It is found
that the organization generally wants to engage within a crowd funding event in order to
raise funds for treatment of ill child, for destroying fire as well as for single parent. It is
identified that the organization mainly uses manual system in order to raise money however
utilization of manual system creates number of issues as well as challenges. It is found that
for resolving the issues, the organization needs to successfully develop proper information
system.
The project objectives are generally elaborated below:
 To develop an information system
 To provide proper online facility of donating money
 To resolve the challenges that are mainly associated with the manual system
2. Approach to Systems Development
It is identified that before developing an information system for an organization “Go
Help Me” it is very much necessary for the organization to determine the different needs of
the system. The various features as well as requirements that are needed within the system
are generally illustrated below:
Clients portal: It is found that it is very much significant to have proper portal for the
clients of the organization such that they can be able to easily donate money online and can
be able to track their payment contribution in the past (Chen and Shen 2015). Moreover, the
clients can also be able to receive proper receipt for donation and yearly statement of the
contribution.
Automatic payment gateway: Automatic payment gateway is generally required by
the organization so that they can be able to donate money online and can easily get the
receipt for the payment procedure.
Online customer chat support: Online chat support system must be there so that
the staff does not always need to be available for answering the phone class as well as
messages in order to note the details of the tax voices (Polivka 2015).
It is identified that rapid application system development method is generally
utilized in for the development of an information system for “Go Help Me” which is one of
the charitable organizations (Kerzner and Kerzner 2017). This method is generally selected in
order to develop the information system as the process of prototyping is mainly utilized in
order to properly design as well as test the various features of the project prototype that
are generally mentioned. After the completion of the testing, it is found that the entire
version of the system will be developed quite successfully.
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