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Information System Concepts Question Answer 2022

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Added on  2022/10/17

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Running head: INFORMATION SYSTEMS CONCEPTS
Information Systems Concepts
(Great Day Fitness Tracking)
Name of the student:
Name of the university:
Author Note

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1INFORMATION SYSTEMS CONCEPTS
Discussion on information systems in support of the case of “Great Day Fitness
Tracking”
The present “IT Business Services Consultants” has developed a website and business
system. They require to bring up their pace through demonstrating potential advantages to use
functional area information systems, supply chain management, customer relationship management
and transaction processing systems. This is needed to be done supporting Great Day Fitness
Tracking. The following study evaluates the ways of using the systems and benefits to use all the
systems.
Name of system Ways to use the systems Benefits of using the systems
Transaction Processing
Systems
It can be used through storing
and then retrieving data. TPS
can be simply accessed
through authorized staffs such
that the data in TPS could be
retrieved. Here, the data going
across TPS should never be
eradiate such that there is no
confusion of the orders going
across that. This is a smart idea
to possess hard drive at the
back up such that prior data is
stored and never permit the
slowing down of servers
It can control multiple
transactions at one time. The
system permits the business in
making the process of selling
easily for the clients. Various
processing systems of the
transaction are there for
deploying in making the
process of Online purchasing
easy for clients wishing to
shop and online through the
present website. Next, there
are untapped markets. It helps
in reaching and gaining clients
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2INFORMATION SYSTEMS CONCEPTS
housing TPS (Smith & Wong,
2016)
across the world. It allows
people throughout the globe in
accessing and buying the
products and services of the
business. Further, with this
system one can develop
optimal and easy solutions for
the shoppers over Internet
(Tate, 2018). Here, the system
is more effective with
outstanding reaction times and
easy to use and can be handled
easily with every kind of credit
cards. Having the online
purchasing systems and the
customers has been gaining
access to service and products
and can simply purchase with
the comprehensive system that
is used already.
Customer Relationship
Management systems
CRM software can
consolidate customer
documents and information
under one CRM database such
It is helpful to make
marketing automation. This
can automate the repetitive
tasks in developing marketing
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3INFORMATION SYSTEMS CONCEPTS
that the users can access and
manage that more easily. Apart
from this, there are some extra
features that can also be used
for Great Day Fitness
Tracking. These involve the
recording of different customer
interactions through social
media, email, phone,
dependency of system
capabilities and automation of
different processes of
workflow automation like
calendars and alerts and tasks.
They also provide managers
with the capability of tracking
productivity and performance
based on data logged under the
system (Crawley, Cameron &
Selva, 2015)
efforts at distinct points over
the lifecycle. Next, there is
sales force automaton tracking
customer interactions and
automate specific functions of
business of the cycle of sales
needed for following the leads.
Further, new customers can be
attracted and obtained.
Besides, there are location-
based services and geo-
location technology. Few of
the CRM systems involves the
techniques in developing
geographic marketing
campaigns on the basis of the
physical location of the
customers. Further, there is
workflow automation with lead
management and human
resource management benefits
(Pearlson & Saunders, 2019).
Supply Chain Management It is a complex and expansive
undertaking depending on
It produces benefits like
higher profits, new

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4INFORMATION SYSTEMS CONCEPTS
partners from various suppliers
of different manufacturers and
more than that. It can be used
with change management
along with collaboration of
risk management in developing
communication and alignment
between different participants
(Cassidy, 2016). Apart from
this, it covers the legal, social
and environmental concerns
besides sustainable
procurement-related closely to
the corporate social
responsibility
efficiencies, lesser costs and
rise in collaboration.
Moreover, it enables in better
managing demands, carrying
proper quantity of inventory
and dealing with disruptions,
keeping the expenses least and
meeting the need of customers.
The benefits can be gained
through opting suitable
software and strategies in
managing the rise in
complexity of present-day
supply chains.
Functional area information
systems
It can be used in the efficiency
and effectiveness in the areas
like human resource
management, operations,
marketing, finance and
accounting
It is useful to deliver data
primarily to managers at the
lower and middle level of
Great Day Fitness Tracking
through various reports (Paré
et al. 2015).
The above study helps in the cooperating and integrating of the software that s directed with
information technologies. They are helping to support, the organizational, group, individual and
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5INFORMATION SYSTEMS CONCEPTS
societal goals of Great Day Fitness Tracking. The different systems demonstrated above have been
helpful to create, process, filter, collect and distribute information for the website.
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6INFORMATION SYSTEMS CONCEPTS
References:
Cassidy, A. (2016). A practical guide to information systems strategic planning. Auerbach
Publications.
Crawley, E., Cameron, B., & Selva, D. (2015). System architecture: strategy and product
development for complex systems. Prentice Hall Press.
Paré, G., Trudel, M. C., Jaana, M., & Kitsiou, S. (2015). Synthesizing information systems
knowledge: A typology of literature reviews. Information & Management, 52(2), 183-199.
Pearlson, K. E., & Saunders, C. S. (2019). Managing and using information systems: A strategic
approach. John Wiley & Sons.
Smith, L. C., & Wong, M. A. (Eds.). (2016). Reference and Information Services: An Introduction:
An Introduction. ABC-CLIO.
Tate, M. A. (2018). Web wisdom: How to evaluate and create information quality on the Web. CRC
Press.
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