Information Systems in eBay: A Comprehensive Analysis

Information System

Table of Contents
Introduction......................................................................................................................................4
LO1 Understanding information needs within different functional areas of the organization........5
A.C1.1 Evaluate the information needs of at least four functional areas of your chosen
organization.................................................................................................................................5
LO2 be able to compare Information Systems..............................................................................10
A.C.2.1 Describe a minimum of five different types of Information Systems used in your
chosen organizations in task 1 and give examples of each.......................................................10
A.C.2.2 Investigate the current trend in using Information System applications to solve
business problems in your chosen organization in Task 1........................................................17
A.C.2.3 Evaluate the suitability of Information Systems for different functional areas of your
chosen organization in Task 1...................................................................................................19
LO3 Use Information Systems to produce management information...........................................22
A.C3.1 Use an information system to generate valid, accurate and useful information for any
given problem of your selected organization.............................................................................22
A.C3.2 Evaluate alternative methods of solving the problem identified in 3.1.........................23
Conclusion.....................................................................................................................................28
References......................................................................................................................................29

List of figures
Figure 1: Functional area of eBay....................................................................................................5
Figure 2: Production department....................................................................................................6
Figure 3: Marketing department.....................................................................................................7
Figure 4: Information system.........................................................................................................10
Figure 5: Transaction processing system.......................................................................................11
Figure 6: Management Information System..................................................................................12
Figure 7: Decision supports system...............................................................................................13
Figure 8: Executive information system........................................................................................14
Figure 9: Data warehouse system.................................................................................................15
Figure 10: Data warehouse............................................................................................................22
Figure 11: MS word........................................................................................................................23
Figure 12: Artificial Intelligence.....................................................................................................24
Figure 13: Client server..................................................................................................................25
Figure 14: Data mining...................................................................................................................25
Figure 15: Expert system...............................................................................................................26

Introduction
Refers to the eBay then this is e-commerce system that sells the various of the product over the
online market. this is sold various type of the product that is from its own warehouse. eBay is a
multinational e-commerce organization based in San Jose, California, this provides the facilities
customer to customer and the business to business sales by the means of the website. It was
founded 23 ago by the Pierre Omidyar, this is the multibillion-dollar business and this was
operated in about 30 countries. The main business is to buy and sales the food and the services
worldwide (Haucap et al, 2014).
This report is all about the information system that is applied over the eBay organization to
resolves all the issues and the manage the working of the organization. this report provides the
details about the 4 different type of the functional area of the eBay organization. This report
provides the details about the use of the information system to produce the valid accurate
solution of eBay organization.

LO1 Understanding information needs within different functional areas of the
organization.
A.C1.1 Evaluate the information needs of at least four functional areas of your chosen
organization.
eBay is a multinational e-commerce organization based in San Jose, California, this provides the
facilities customer to customer and the business to business sales by the means of the website.
It was founded 23 ago by the Pierre Omidyar, this is the multibillion-dollar business and this
was operated in about 30 countries. The main business is to buy and sales the food and the
services worldwide. This is free for the buyer of the website, but the seller is charged amount
for the for listing the items after the free listing number is completed. In the year 2012, the
eBay has launched the new set of logos in the universe typeface, but this is using a thinner
variation of it, and it was replaced by the thicker variation of the universe which had been used
since the start of the organization. In 2008, the organization opens the newest building that was
present in the north campus in San Jose, that was the first structure in the city to build from the
ground up to LEED gold standards (Aldridge et al, 2014).
Functional areas of the eBay
Refers to the functional are then this proves to be a vital part of the eBay organization as it
wants to get whole objective and the aims. The functional areas that must be completive
enough for the company improvement. There is need to use the some of the functional areas to
gain the aim or objective of the organization.

Figure 1: Functional area of eBay
Some of the functions areas are:
 Production and operation department:
The management of the operation and the production is defined as the important part
of the eBay organization as this is related to a large amount of the customers that are
being offered by a company. This is defined as the chosen system that provides the
variety of the services and the products to the user as per the demand and as per the
requirement of the users. The operational function provides the eBay to gains the
benefits and the some of the other aim and the working of the operational functions
are:
o This is the system that is used in the organization to maintain and organize all
the resources in the efficient and effective way.
o This helps in gaining the all the required resources that are used to provides the
services regarding the products and the sales, with that it is easy to track the
working of the organization (Chandra et al, 2018)